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Senior Amazon Non Voice Jobs (NOW HIRING)

Amazon

Sr Solutions Architect, Alexa+

Bellevue, WA · On-site

In your role as voice of the developer, and representing Amazon as a senior technical leader, you ... non-technical audiences, including executive level stakeholders or clients - Bachelor's degree in ...

Amazon

Sr Solutions Architect, Alexa+

Seattle, WA · On-site

In your role as voice of the developer, and representing Amazon as a senior technical leader, you ... non-technical audiences, including executive level stakeholders or clients - Bachelor's degree in ...

Amazon

Sr Solutions Architect, Alexa+

Bellevue, WA · On-site

... non-screened, mobile, FireTV, and Alexa.com Rebuilt from the ground up, this new version of Alexa ... In your role as voice of the developer, and representing Amazon as a senior technical leader, you ...

Amazon

Sr Solutions Architect, Alexa+

Seattle, WA

... non-screened, mobile, FireTV, and Alexa.com, to name a few. Rebuilt from the ground up, this new ... In your role as voice of the developer, and representing Amazon as a senior technical leader, you ...

Amazon

Sr Solutions Architect, Alexa+

Seattle, WA · On-site

... non-screened, mobile, FireTV, and Alexa.com, to name a few. Rebuilt from the ground up, this new ... In your role as voice of the developer, and representing Amazon as a senior technical leader, you ...

Amazon

Sr Solutions Architect, Alexa+

Bellevue, WA · On-site

... non-screened, mobile, FireTV, and Alexa.com Rebuilt from the ground up, this new version of Alexa ... In your role as voice of the developer, and representing Amazon as a senior technical leader, you ...

Amazon

Sr Opto Mechanical Engineer, Amazon Leo

Redmond, WA · On-site

$117K - $160K/yr

As the Sr Opto Mechanical Engineer for a Line Replaceable Unit at Amazon Leo, you will be directly ... You'll be the leading technical voice for a team of manufacturing engineers working on the product ...

Amazon

Senior Finance Analyst, Amazon Air

Bellevue, WA · On-site

$96K - $120K/yr

Amazon Air Finance is seeking an experienced and analytical Senior Finance Analyst to support the ... financial and non-financial trade-offs, and make thoughtful judgement calls in ambiguous ...

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All JobsAmazon Non Voice JobsSenior Amazon Non Voice Jobs

Senior Amazon Non Voice information

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$25K

$80.3K

$163.5K

How much do senior amazon non voice jobs pay per year?

As of Aug 6, 2026, the average yearly pay for senior amazon non voice in the United States is $80,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $103,000.00 per year, depending on experience, location, and employer.

What is the difference between Senior Amazon Non Voice vs Senior Amazon Voice?

AspectSenior Amazon Non VoiceSenior Amazon Voice
Work EnvironmentChat, email, and text-based customer supportPhone-based customer support
Required SkillsWritten communication, problem-solving, multitaskingVerbal communication, active listening, quick thinking
CertificationsCustomer service experience, basic technical knowledgeCustomer service experience, communication skills
Industry UsageCustomer support for Amazon products and servicesCustomer support via calls for Amazon

Both roles involve customer support within Amazon, but Senior Amazon Non Voice focuses on written communication channels like chat and email, while Senior Amazon Voice emphasizes phone-based interactions. The choice depends on your communication preferences and skill set, with both roles requiring strong customer service experience and industry knowledge.

More about Senior Amazon Non Voice jobs
What cities are hiring for Senior Amazon Non Voice jobs? Cities with the most Senior Amazon Non Voice job openings:
What states have the most Senior Amazon Non Voice jobs? States with the most job openings for Senior Amazon Non Voice jobs include:
What job categories do people searching Senior Amazon Non Voice jobs look for? The top searched job categories for Senior Amazon Non Voice jobs are:
Senior Amazon Non Voice jobs near you
Infographic showing various Senior Amazon Non Voice job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $80,287 per year, or $38.6 per hour.

Product Designer, Amazon Music Product Design

Amazon

San Francisco, CA

Full-time

Posted 15 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,062 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

As a Product Designer on the Amazon Music Core Experiences Design team, you will design voice-first and multimodal interactions that shape how customers experience music through spoken language. You'll work at the intersection of visual craft and conversational design - crafting TTS responses, anticipating how customers interpret single and multi-turn voice interactions, and ensuring spoken experiences pair seamlessly with on-screen content across Alexa-enabled devices.
Working alongside senior product designers, product managers, engineers, and researchers, you will support the design of voice interactions that feel natural, useful, and delightful. You'll use your knowledge of conversational UX and visual design to build, iterate, and refine solutions with guidance from your team

To succeed, you need a passion for language, empathy for how people listen and respond, strong visual sensibilities, and the curiosity to explore how voice and screen work together.
Key job responsibilities
- Design voice interactions and TTS response flows that are clear, natural, and contextually appropriate for Amazon Music customers
- Create conversational wireframes, sample dialog scripts, response mapping documents, and flow diagrams to communicate design intent
- Iterate on single-turn and multi-turn voice interaction patterns, anticipating how customers will interpret and respond to spoken prompts
- Collaborate with design, product, engineering, and research teams to incorporate customer feedback, technical constraints, and usability findings into designs
- Leverage existing templates and design systems to produce high-fidelity mockups for multimodal voice+screen experiences
- Partner with cross-functional teams to ensure voice responses align with broader platform patterns
- Present design work to partners and stakeholders for review and feedback
- Contribute to language model training data and sample dialog interactions under guidance from senior designers
A day in the life
You'll start your day reviewing how a new TTS response sounds and reads on an Echo Show - does it feel rushed. Is the information hierarchy right when paired with the visual card. You'll sketch out a multi-turn flow for a new music request pattern, thinking through what happens when a customer says "no, not that one." You'll pair with your PM to walk through edge cases, sync with an engineer on what's technically feasible for response latency, and bring your work to a design crit where the team helps you refine the conversational cadence

You'll end the day documenting your iteration in Figma and noting open questions for research.
About the team
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices

Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.
Learn more at https://www.amazon.com/music.

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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