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Amazon Non Voice Jobs (NOW HIRING)

... modification, leveraging 3GPP Non-Terrestrial Network (NTN) standards. We are seeking a ... voice on 3GPP NTN standards (Release 17+) and represent Amazon Leo in industry forums - Make ...

... modification, leveraging 3GPP Non-Terrestrial Network (NTN) standards. We are seeking a ... voice on 3GPP NTN standards (Release 17+) and represent Amazon Leo in industry forums - Make ...

Sr Product Marketing Manager, Amazon Ads

New York, NY · On-site

$132K - $173K/yr

You'll own the end-to-end marketing lifecycle-from informing the product roadmap through voice-of ... BASIC QUALIFICATIONS - 6+ years of professional non-internship marketing experience - Experience ...

Sr. Manager, Software, Amazon Leo

San Diego, CA · On-site

$130K - $171K/yr

... Non-Terrestrial Network (NTN) standards. We are seeking a Distinguished Engineer to serve as the ... voice on 3GPP NTN standards (Release 17+) and represent Amazon Leo in industry forums - Make ...

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Amazon Non Voice information

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$5

$48

$76

How much do amazon non voice jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for amazon non voice in the United States is $48.17, according to ZipRecruiter salary data. Most workers in this role earn between $39.18 and $60.10 per hour, depending on experience, location, and employer.

What are the main responsibilities of an Amazon Non Voice associate on a daily basis?

As an Amazon Non Voice associate, your primary responsibilities include responding to customer inquiries and issues through email, live chat, or online messaging platforms instead of over the phone. You will be tasked with accurately documenting customer interactions, investigating and resolving product or order-related problems, and ensuring each customer receives clear and helpful assistance. The role requires you to multitask effectively across multiple systems while maintaining a high standard for response times and quality. You'll also collaborate with team members and sometimes escalate complex cases to specialized departments for further support. This position is ideal for those who prefer written communication and enjoy providing solutions in a fast-paced, tech-driven environment.

What are the key skills and qualifications needed to thrive in the Amazon Non Voice position, and why are they important?

To excel in an Amazon Non Voice role, candidates typically need strong written communication skills, attention to detail, and the ability to navigate online platforms, often with a minimum educational requirement of a high school diploma or equivalent. Familiarity with customer support tools like ticketing systems, internal databases, and CRM software is often required for day-to-day tasks. Problem-solving, time management, and the ability to remain calm under pressure are key soft skills that drive success in this job. These qualities ensure efficient resolution of customer inquiries, contribute to team performance, and help maintain Amazon's high standards for customer service.

What is an Amazon Non Voice job?

An Amazon Non Voice job involves backend support tasks that do not require direct customer interaction via calls. These roles typically include email or chat support, data entry, content moderation, or transaction processing. Employees in these roles assist customers and internal teams by handling queries, updating records, or resolving issues through written communication. These jobs require strong typing skills, attention to detail, and the ability to follow protocols efficiently.

More about Amazon Non Voice jobs
What cities are hiring for Amazon Non Voice jobs? Cities with the most Amazon Non Voice job openings:
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What states have the most Amazon Non Voice jobs? States with the most job openings for Amazon Non Voice jobs include:
What job categories do people searching Amazon Non Voice jobs look for? The top searched job categories for Amazon Non Voice jobs are:
Infographic showing various Amazon Non Voice job openings in the United States as of June 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $100,198 per year, or $48.2 per hour.
SDE II iOS, Amazon Music - Community and Fandom

SDE II iOS, Amazon Music - Community and Fandom

Amazon

San Francisco, CA • On-site

$164K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 hours ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,839 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

Imagine being a part of an agile team where your ideas have the potential to reach millions. Picture working on consumer-facing products, where every single team member is a critical voice in the decision-making process. Envision being able to leverage the resources of a Fortune-500 company within the atmosphere of a start-up. Welcome to Amazon Music, where ideas are born and come to life as Amazon Music Unlimited, Prime Music, and so much more.
The Amazon Music Community and Fandom team is responsible for creating differentiated experiences for fans and artists. We are looking for new team members who are passionate about experimenting and innovating for customers, have a demonstrable track record of success in delivering new features and products, and is excited about having end-to-end ownership of high-impact, high-visibility projects.
We build systems that are distributed on a large scale, spanning our music apps, web player, and voice-forward audio engagement on mobile and Amazon Echo devices, powered by Alexa to support our customer base. Amazon Music offerings are available in countries around the world, and our applications support our mission of delivering music to customers in new and exciting ways that enhance their day-to-day lives.
About the team
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.
BASIC QUALIFICATIONS
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- 1+ years of software development engineer or related occupational experience
- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
- 1+ years of Object Oriented Design experience
- Experience programming with at least one software programming language
- 2+ years of Apple platform development experience
PREFERRED QUALIFICATIONS
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, San Francisco - 165,200.00 - 223,600.00 USD annually

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US