... voice design patterns. You must be proactive, creative, flexible, resilient, and able to handle ... non-design audiences. • Write effectively to communicate design rationales and benefits to Amazon ...
... voice design patterns. You must be proactive, creative, flexible, resilient, and able to handle ... non-design audiences. • Write effectively to communicate design rationales and benefits to Amazon ...
Amazon Connect services work backward from the needs of customers to provide a broad array of AI ... all channels (voice, email, chat, IVR) utilizing flexible access to data and applications to ...
Amazon Connect services work backward from the needs of customers to provide a broad array of AI ... all channels (voice, email, chat, IVR) utilizing flexible access to data and applications to ...
Amazon Connect services work backward from the needs of customers to provide a broad array of AI ... all channels (voice, email, chat, IVR) utilizing flexible access to data and applications to ...
Amazon Connect services work backward from the needs of customers to provide a broad array of AI ... all channels (voice, email, chat, IVR) utilizing flexible access to data and applications to ...
Amazon Connect services work backward from the needs of customers to provide a broad array of AI ... all channels (voice, email, chat, IVR) utilizing flexible access to data and applications to ...
Amazon Connect services work backward from the needs of customers to provide a broad array of AI ... all channels (voice, email, chat, IVR) utilizing flexible access to data and applications to ...
At Amazon, our goal is to exceed the expectations of customers by ensuring that their orders are ... BASIC QUALIFICATIONS - 10+ years of professional non-internship marketing experience - Experience ...
At Amazon, our goal is to exceed the expectations of customers by ensuring that their orders are ... BASIC QUALIFICATIONS - 10+ years of professional non-internship marketing experience - Experience ...
Key job responsibilities - Building software that enables integration of Alexa voice and multi ... BASIC QUALIFICATIONS - 3+ years of non-internship professional software development experience - 2+ ...
Key job responsibilities - Building software that enables integration of Alexa voice and multi ... BASIC QUALIFICATIONS - 3+ years of non-internship professional software development experience - 2+ ...
Sr. Product Manager - Technical , Alexa Health and Wellness
Seattle, WA · On-site
$144K - $190K/yr
... voice technology. Key job responsibilities • Work backwards from the customer to define the ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...
Sr. Product Manager - Technical , Alexa Health and Wellness
Seattle, WA · On-site
$144K - $190K/yr
... voice technology. Key job responsibilities • Work backwards from the customer to define the ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...
... to Amazon's value - wherever the customer is. We present a cohesive voice to the customer ... BASIC QUALIFICATIONS - 5+ years of non-internship professional software development experience - 5+ ...
... to Amazon's value - wherever the customer is. We present a cohesive voice to the customer ... BASIC QUALIFICATIONS - 5+ years of non-internship professional software development experience - 5+ ...
Key job responsibilities - Building software that enables integration of Alexa voice and multi ... BASIC QUALIFICATIONS - 3+ years of non-internship professional software development experience - 2+ ...
Key job responsibilities - Building software that enables integration of Alexa voice and multi ... BASIC QUALIFICATIONS - 3+ years of non-internship professional software development experience - 2+ ...
Principal Product Mgr, AI Workflow Automation , Central Learning Solutions (CLS), Technology
Bellevue, WA · On-site
We are seeking a Principal Product Manager (non tech) to lead the vision, strategy, and customer ... You will be the voice of the customer for L&D Designers, Trainers, Area & Ops Managers, HR ...
Principal Product Mgr, AI Workflow Automation , Central Learning Solutions (CLS), Technology
Bellevue, WA · On-site
We are seeking a Principal Product Manager (non tech) to lead the vision, strategy, and customer ... You will be the voice of the customer for L&D Designers, Trainers, Area & Ops Managers, HR ...
Senior PMT-ES, Timestream, Amazon Timestream
$144K - $190K/yr
If so, the role of Senior Product Manager in the AWS non-relational databases organization may be ... the voice of the customer throughout the software development lifecycle You will collaborate ...
Senior PMT-ES, Timestream, Amazon Timestream
$144K - $190K/yr
If so, the role of Senior Product Manager in the AWS non-relational databases organization may be ... the voice of the customer throughout the software development lifecycle You will collaborate ...
Sr. Software Dev Engineer, Web Experiences
Seattle, WA · On-site
$139K - $183K/yr
... AI, voice, and personalization features across Amazon's device ecosystem. We work closely with ... BASIC QUALIFICATIONS - 5+ years of non-internship professional software development experience - 5+ ...
Sr. Software Dev Engineer, Web Experiences
Seattle, WA · On-site
$139K - $183K/yr
... AI, voice, and personalization features across Amazon's device ecosystem. We work closely with ... BASIC QUALIFICATIONS - 5+ years of non-internship professional software development experience - 5+ ...
Senior PMT-ES, Timestream, Amazon Timestream
$144K - $190K/yr
If so, the role of Senior Product Manager in the AWS non-relational databases organization may be ... the voice of the customer throughout the software development lifecycle You will collaborate ...
Senior PMT-ES, Timestream, Amazon Timestream
$144K - $190K/yr
If so, the role of Senior Product Manager in the AWS non-relational databases organization may be ... the voice of the customer throughout the software development lifecycle You will collaborate ...
Senior PMT-ES, Timestream, Amazon Timestream
Seattle, WA · On-site
$144K - $190K/yr
If so, the role of Senior Product Manager in the AWS non-relational databases organization may be ... the voice of the customer throughout the software development lifecycle. You will collaborate ...
Senior PMT-ES, Timestream, Amazon Timestream
Seattle, WA · On-site
$144K - $190K/yr
If so, the role of Senior Product Manager in the AWS non-relational databases organization may be ... the voice of the customer throughout the software development lifecycle. You will collaborate ...
FireTV is Amazon's entertainment platform that revolutionizes how people consume television content ... Through innovative features like voice-enabled search, live TV streaming, and AI-powered content ...
FireTV is Amazon's entertainment platform that revolutionizes how people consume television content ... Through innovative features like voice-enabled search, live TV streaming, and AI-powered content ...
We build end-to-end solutions that enable brands to drive discovery, visibility, and share of voice ... BASIC QUALIFICATIONS - 3+ years of non-internship professional software development experience - 2+ ...
We build end-to-end solutions that enable brands to drive discovery, visibility, and share of voice ... BASIC QUALIFICATIONS - 3+ years of non-internship professional software development experience - 2+ ...
Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers ... Our Engineers guide and empower technical and non-technical Amazonians through the ever-evolving ...
Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers ... Our Engineers guide and empower technical and non-technical Amazonians through the ever-evolving ...
ITS Support Engineer I
Nashville, TN · On-site
Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers ... Our Engineers guide and empower technical and non-technical Amazonians through the ever-evolving ...
ITS Support Engineer I
Nashville, TN · On-site
Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers ... Our Engineers guide and empower technical and non-technical Amazonians through the ever-evolving ...
ITS Support Engineer I
Denver, CO · On-site
Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers ... Our Engineers guide and empower technical and non-technical Amazonians through the ever-evolving ...
ITS Support Engineer I
Denver, CO · On-site
Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers ... Our Engineers guide and empower technical and non-technical Amazonians through the ever-evolving ...
ITS Support Engineer I
Herndon, VA · On-site
Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers ... Our Engineers guide and empower technical and non-technical Amazonians through the ever-evolving ...
ITS Support Engineer I
Herndon, VA · On-site
Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers ... Our Engineers guide and empower technical and non-technical Amazonians through the ever-evolving ...
Amazon Non Voice information
See salary details
$5.29 - $11.80
10% of jobs
$11.80 - $18.31
0% of jobs
$18.31 - $24.83
2% of jobs
$24.83 - $31.34
0% of jobs
$31.34 - $37.85
8% of jobs
$39.38 is the 25th percentile. Wages below this are outliers.
$37.85 - $44.36
18% of jobs
The median wage is $48.34 / hr.
$44.36 - $50.87
19% of jobs
$50.87 - $57.39
16% of jobs
$58.57 is the 75th percentile. Wages above this are outliers.
$57.39 - $63.90
11% of jobs
$63.90 - $70.41
8% of jobs
$70.41 - $76.92
7% of jobs
$5
$48
$76
How much do amazon non voice jobs pay per hour?
What are the main responsibilities of an Amazon Non Voice associate on a daily basis?
As an Amazon Non Voice associate, your primary responsibilities include responding to customer inquiries and issues through email, live chat, or online messaging platforms instead of over the phone. You will be tasked with accurately documenting customer interactions, investigating and resolving product or order-related problems, and ensuring each customer receives clear and helpful assistance. The role requires you to multitask effectively across multiple systems while maintaining a high standard for response times and quality. You'll also collaborate with team members and sometimes escalate complex cases to specialized departments for further support. This position is ideal for those who prefer written communication and enjoy providing solutions in a fast-paced, tech-driven environment.
What are the key skills and qualifications needed to thrive in the Amazon Non Voice position, and why are they important?
To excel in an Amazon Non Voice role, candidates typically need strong written communication skills, attention to detail, and the ability to navigate online platforms, often with a minimum educational requirement of a high school diploma or equivalent. Familiarity with customer support tools like ticketing systems, internal databases, and CRM software is often required for day-to-day tasks. Problem-solving, time management, and the ability to remain calm under pressure are key soft skills that drive success in this job. These qualities ensure efficient resolution of customer inquiries, contribute to team performance, and help maintain Amazon's high standards for customer service.
What is an Amazon Non Voice job?
An Amazon Non Voice job involves backend support tasks that do not require direct customer interaction via calls. These roles typically include email or chat support, data entry, content moderation, or transaction processing. Employees in these roles assist customers and internal teams by handling queries, updating records, or resolving issues through written communication. These jobs require strong typing skills, attention to detail, and the ability to follow protocols efficiently.

Full-time
Medical, Retirement
Posted 22 days ago
Amazon rating
7.4
Based on 6,843 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Applicants should have a minimum of one quarter/semester/trimester remaining in their studies after their internship concludes. By applying to this position, your application will be considered for all UX Designer Intern roles at all locations we hire for in the United States including but not limited to: Greater Seattle Area (Seattle, Bellevue, Redmond), Greater Bay Area (San Francisco, Sunnyvale, Santa Clara), Greater DMV (DC, MD, VA), Austin (TX), New York City (NY), Minneapolis (MN).
You will be able to provide your preference of location and start date during the application process but, we cannot guarantee that we can meet your selection based on several factors including but not limited to the availability and business needs of this role. Finalization on the location and start dates available will be provided to you at the time of job offer.
Start dates for our internships in this posting include the following periods:
- Fall (Starts August/September 2026)
As a UX Design intern you will contribute to product vision and collaborate with a team that defines and designs user interfaces, systems, and interaction, visual, motion, and voice design patterns. You must be proactive, creative, flexible, resilient, and able to handle high levels of ambiguity.
Key job responsibilities
As a UX Design intern you will/may:
• Design thoughtful, beautiful, and useful software user interfaces and experiences in a team environment.
• Create user-centered designs by considering market analysis, customer feedback, site metrics, and usability findings.
• Use business requirements, user and market research to assist in developing scenarios, use cases, and high-level requirements.
• Design the UI architecture, interface, and interaction flow of applications and experiences.
• Develop conceptual diagrams, wireframes, visual mockups, click-throughs, and prototypes.
• Develop and maintain detailed user-interface specifications and design patterns.
• Work with program managers to plan projects for effective delivery while maintaining high standards for design.
• Be a passionate and effective advocate for design with non-design audiences.
• Write effectively to communicate design rationales and benefits to Amazon customers.
A day in the life
Our internship program provides hands-on learning and building experiences for students who are interested in a career in UX Design. In addition to working on an impactful project, you will have the opportunity to engage with Amazonians for both personal and professional development, expand your network, and participate in fun activities with other interns throughout the summer. No matter the location of your internship, we give you the tools to own your internship and learn in a real-world setting.
Design at Amazon has been growing steadily in reach and impact-from devices to fashion, delivery logistics to search and streaming video, from voice and sound to physical retail, and more-all while creating and cultivating experiences that touch Amazon customers everywhere, every day. Amazon design teams include every flavor of UI, UX, visual, motion, illustration, brand, and marketing design roles-as well as design technologists, researchers, writers, and more. Check out https://amazon.design/, and come build the future with us.
BASIC QUALIFICATIONS
- Are enrolled in a academic program that is physically located in the United States
- Are 18 years of age or older
- Work 40 hours/week minimum and commit to 12 week internship maximum
- Experience working in a collaborative team environment to deliver high-quality design solutions
- Have at least two creative materials for Amazon to review (they can be in any format, i.e. website, PDF, slide deck)
- Experience in a variety of design, wire-framing, and prototyping tools
- Currently working towards a Bachelor's or Master's Degree in Design, Human-Centered Interaction, Statistics, Psychology, Computer Science, or other equivalent discipline, with an expected conferral date between April 2027 - December 2029.
PREFERRED QUALIFICATIONS
- Experience with consumer brands and experience design, and a passion for storytelling
- Experience working in a collaborative multi-disciplinary team and working directly with developers for implementation of designs
- Experience with visual design demonstrated through mockups and style guides
- Knowledge of mobile and web design patterns and accessibility standards
- Ability to proficiently present design solutions to stakeholders in design, product management, and engineering
- Creative Materials Guidance:
- Show your thinking: Include at least two projects indicating the problem you were trying to solve, your design process, early design iterations, the final implemented design. We want to see your approach.
- Pay attention to detail: A submission is a visual story-telling (beginning, middle, and end). Have a clear visual hierarchy, consistent spacing and alignment, and show your intention behind your decision.
- Be customer-centric: Explain who your customer is, their unmet needs, how you validated or invalidated your assumptions about your customer, and how your design addresses their needs.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, WA, Seattle - 81,000.00 - 141,700.00 USD annually
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US