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Amazon Non Voice Jobs (NOW HIRING)

... non-screened, mobile, FireTV, and Alexa.com Rebuilt from the ground up, this new version of Alexa ... In your role as voice of the developer, and representing Amazon as a senior technical leader, you ...

... non-screened, mobile, FireTV, and Alexa.com, to name a few. Rebuilt from the ground up, this new ... In your role as voice of the developer, and representing Amazon as a senior technical leader, you ...

... non-screened, mobile, FireTV, and Alexa.com, to name a few. Rebuilt from the ground up, this new ... In your role as voice of the developer, and representing Amazon as a senior technical leader, you ...

... non-screened, mobile, FireTV, and Alexa.com Rebuilt from the ground up, this new version of Alexa ... In your role as voice of the developer, and representing Amazon as a senior technical leader, you ...

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Amazon Non Voice information

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$48

$76

How much do amazon non voice jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for amazon non voice in the United States is $48.17, according to ZipRecruiter salary data. Most workers in this role earn between $39.18 and $60.10 per hour, depending on experience, location, and employer.

What are the main responsibilities of an Amazon Non Voice associate on a daily basis?

As an Amazon Non Voice associate, your primary responsibilities include responding to customer inquiries and issues through email, live chat, or online messaging platforms instead of over the phone. You will be tasked with accurately documenting customer interactions, investigating and resolving product or order-related problems, and ensuring each customer receives clear and helpful assistance. The role requires you to multitask effectively across multiple systems while maintaining a high standard for response times and quality. You'll also collaborate with team members and sometimes escalate complex cases to specialized departments for further support. This position is ideal for those who prefer written communication and enjoy providing solutions in a fast-paced, tech-driven environment.

What are the key skills and qualifications needed to thrive in the Amazon Non Voice position, and why are they important?

To excel in an Amazon Non Voice role, candidates typically need strong written communication skills, attention to detail, and the ability to navigate online platforms, often with a minimum educational requirement of a high school diploma or equivalent. Familiarity with customer support tools like ticketing systems, internal databases, and CRM software is often required for day-to-day tasks. Problem-solving, time management, and the ability to remain calm under pressure are key soft skills that drive success in this job. These qualities ensure efficient resolution of customer inquiries, contribute to team performance, and help maintain Amazon's high standards for customer service.

What is an Amazon Non Voice?

An Amazon Non Voice job involves backend support tasks that do not require direct customer interaction via calls. These roles typically include email or chat support, data entry, content moderation, or transaction processing. Employees in these roles assist customers and internal teams by handling queries, updating records, or resolving issues through written communication. These jobs require strong typing skills, attention to detail, and the ability to follow protocols efficiently.

What cities are hiring for Amazon Non Voice jobs? Cities with the most Amazon Non Voice job openings:
What are the most commonly searched types of Amazon Non Voice jobs? The most popular types of Amazon Non Voice jobs are:
What states have the most Amazon Non Voice jobs? States with the most job openings for Amazon Non Voice jobs include:
What job categories do people searching Amazon Non Voice jobs look for? The top searched job categories for Amazon Non Voice jobs are:
Infographic showing various Amazon Non Voice job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $100,198 per year, or $48.2 per hour.

Sr Account Executive, US LCS, IMDb Ad Sales

Amazon

New York, NY

Full-time

Re-posted yesterday


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,064 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

IMDb is the world's most popular source for movies, TV shows, and celebrities, reaching more than 250 million monthly visitors worldwide. As a Senior Account Executive on the IMDb Non-Entertainment Ad Sales team, you will independently own and grow a portfolio of advertiser relationships, positioning IMDb as a standalone premium advertising destination for non-endemic brands across categories including Auto, CPG, Alcohol, FinServ, Travel, and Hospitality.
This is a quota-carrying sales role.

You will prospect, pitch, negotiate, and close advertising partnerships across IMDb's full suite of ad products - including display, video, sponsorships, special events, original content integrations, and offline activations. You will operate independently from the broader Amazon Advertising sales organization, building direct relationships at the client and agency level to unlock incremental budget and drive brand awareness, consideration, and conversion.
With your consultative approach and deep understanding of the digital advertising landscape, you will act as a strategic partner to clients - educating them about IMDb's uniquely engaged entertainment audience and the full range of advertising and brand integration opportunities available.

You'll also work closely with internal, cross-functional teams to deliver results for your advertising customers.
This role currently requires a minimum of five days working from the assigned office per week and will require travel as needed.
Key job responsibilities
- Own a defined book of business with an annual revenue quota tied specifically to IMDb advertising investment
- Prospect and develop new advertiser relationships across non-entertainment verticals, with a focus on mid-to-upper funnel brand opportunities
- Grow IMDb revenue and, where possible, exceed goals through creative, consultative solutions
- Build and present customized media plans leveraging IMDb's full ad product portfolio: Video Wall, Awards sponsorships, Festivals, Fandoms, Diverse Voices, Seasonal/Trending, and programmatic/display offerings
- Manage the full sales cycle from prospecting through close, including RFP responses, proposal development, negotiation, and IO execution, working in partnership with core LCS Vertical and Account teams
- Drive renewals and year-over-year revenue growth within existing accounts through product expansion and deepened client relationships
- Partner with IMDb Ad Specialists (GTM, Sales Specialist, and Product Marketing teams) to develop vertical strategies, surface VoC/VoS feedback, and access the latest sales collateral and pitch materials
- Work with internal IMDb stakeholders to innovate on behalf of clients
- Coordinate with Campaign Management (CCM/AM) teams to ensure seamless campaign execution, asset collection, and performance reporting
- Maintain accurate pipeline and account activity in Salesforce, including Premium Calendar updates for reserved and sold sponsorship inventory
- Provide Voice of Customer and Voice of Sales feedback to internal product and GTM teams to inform IMDb's advertising roadmap
A day in the life
You'll spend your time prospecting non-endemic brands, building tailored IMDb media plans, and meeting with clients and agency partners across display, programmatic, sponsorship, and original content teams.

You'll collaborate closely with IMDb's Ad Specialist team to access the latest pitch materials and vertical insights, and partner with CCM/AM teams to ensure your sold campaigns execute flawlessly. No two days look the same - you might be pitching a Video Wall takeover for a grocery brand in the morning and reviewing a custom Awards sponsorship proposal for an auto client in the afternoon.
About the team
IMDb Non-Entertainment Ad Sales is a dedicated team of Senior Account Executives within Amazon Ads, covering all US non-entertainment advertising categories.

We sell IMDb as a standalone premium offering - not as part of a broader Amazon media plan - unlocking incremental budget at the client and agency level by connecting brands to IMDb's highly engaged entertainment audience. Our team is led by the Head of IMDb US Sales and works in close partnership with IMDb's Ad Specialist, GTM, and Campaign Management teams.
We lead with customer obsession, laser-focused on growing our clients' businesses while growing as individuals ourselves.

We thrive in a collaborative environment, working harmoniously across multiple partner teams to deliver for our customers. Our vision is to exceed sales goals and delight clients - identifying and overcoming obstacles with a solution mindset. We have fun and make history while doing it.


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About Amazon

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Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US