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Amazon Non Voice Jobs (NOW HIRING)

Senior Program Manager, Alexa Audio

Seattle, WA · On-site

$132K - $132K/yr

... Voice of Customer programs throughout Audio as they relate to broader Alexa and Amazon goals ... non-tech teams PREFERRED QUALIFICATIONS - 5+ years of driving process improvements experience ...

... non-screened, mobile, FireTV, and Alexa.com, to name a few. Rebuilt from the ground up, this new ... In your role as voice of the developer, and representing Amazon as a senior technical leader, you ...

In your role as voice of the developer, and representing Amazon as a senior technical leader, you ... non-technical audiences, including executive level stakeholders or clients - Bachelor's degree in ...

Sr. Specialist, Work Authorization

Arlington, VA · On-site

$20.75 - $27.50/hr

Serve as the primary compliance voice to product and technology teams. Author and co-author ... Amazon's employee population, including Temporary Protected Status (TPS) and other non-sponsored ...

... voice-first interaction design (voice assistants, dialogue systems, AI companions) - Experience ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...

Sr. Software Dev Engineer, Web Experiences

Seattle, WA · On-site

$139K - $183K/yr

... AI, voice, and personalization features across Amazon's device ecosystem. We work closely with ... BASIC QUALIFICATIONS - 5+ years of non-internship professional software development experience - 5+ ...

Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers ... Our Engineers guide and empower technical and non-technical Amazonians through the ever-evolving ...

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Amazon Non Voice information

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$5

$48

$76

How much do amazon non voice jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for amazon non voice in the United States is $48.17, according to ZipRecruiter salary data. Most workers in this role earn between $39.18 and $60.10 per hour, depending on experience, location, and employer.

What are the main responsibilities of an Amazon Non Voice associate on a daily basis?

As an Amazon Non Voice associate, your primary responsibilities include responding to customer inquiries and issues through email, live chat, or online messaging platforms instead of over the phone. You will be tasked with accurately documenting customer interactions, investigating and resolving product or order-related problems, and ensuring each customer receives clear and helpful assistance. The role requires you to multitask effectively across multiple systems while maintaining a high standard for response times and quality. You'll also collaborate with team members and sometimes escalate complex cases to specialized departments for further support. This position is ideal for those who prefer written communication and enjoy providing solutions in a fast-paced, tech-driven environment.

What are the key skills and qualifications needed to thrive in the Amazon Non Voice position, and why are they important?

To excel in an Amazon Non Voice role, candidates typically need strong written communication skills, attention to detail, and the ability to navigate online platforms, often with a minimum educational requirement of a high school diploma or equivalent. Familiarity with customer support tools like ticketing systems, internal databases, and CRM software is often required for day-to-day tasks. Problem-solving, time management, and the ability to remain calm under pressure are key soft skills that drive success in this job. These qualities ensure efficient resolution of customer inquiries, contribute to team performance, and help maintain Amazon's high standards for customer service.

What is an Amazon Non Voice job?

An Amazon Non Voice job involves backend support tasks that do not require direct customer interaction via calls. These roles typically include email or chat support, data entry, content moderation, or transaction processing. Employees in these roles assist customers and internal teams by handling queries, updating records, or resolving issues through written communication. These jobs require strong typing skills, attention to detail, and the ability to follow protocols efficiently.

More about Amazon Non Voice jobs
What cities are hiring for Amazon Non Voice jobs? Cities with the most Amazon Non Voice job openings:
What are the most commonly searched types of Amazon Non Voice jobs? The most popular types of Amazon Non Voice jobs are:
What states have the most Amazon Non Voice jobs? States with the most job openings for Amazon Non Voice jobs include:
What job categories do people searching Amazon Non Voice jobs look for? The top searched job categories for Amazon Non Voice jobs are:
Infographic showing various Amazon Non Voice job openings in the United States as of July 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 47% In-person, 6% Hybrid, and 47% Remote job distribution, with an average salary of $100,198 per year, or $48.2 per hour.
Sr. Product Marketing Manager, B2B, Alexa Enterprise

Sr. Product Marketing Manager, B2B, Alexa Enterprise

Amazon

Seattle, WA • On-site

$137K - $180K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,972 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

Are you ready to shape the future of enterprise AI and redefine how customers experience the next generation of Alexa? We're seeking a Senior B2B Product Marketing Manager to collaborate with our world-class enterprise customers, helping them leverage both voice technology and Generative AI capabilities to transform their customer experience, drive revenue and reduce costs.
The ideal candidate will have strong storytelling skills and a track record of leading successful programs (including ownership of positioning, messaging, storytelling, sales enablement and GTM strategy and execution). They will demonstrate strengths in working collaboratively across organizations, managing key milestones in an ambiguous, fast-moving environment-while keeping senior stakeholders updated on progress.
Key job responsibilities
Develop and execute go-to-market strategies in collaboration with stakeholders across the organization, including Product, Design, Marketing, PR, and Business Development teams
Lead product positioning, messaging and storytelling that effectively drives thought-leadership and communicates value
Craft and develop high-impact content (presentations, whitepapers, webinars, customer success stories, blog, emails, product videos) that supports the full enterprise buying journey
Develop and maintain sales enablement content to accelerate pipeline growth and increase sales productivity
Conduct research to deepen understanding of our target personas and industries to continuously refine our GTM strategies and product roadmap
About the team
Alexa Enterprise's charter is to build and enable indispensable, frustration-free, Alexa experiences for enterprise customers and partners worldwide. We build a portfolio of products that empower developers and enterprise companies to use voice and touch to support their staff and delight their customers. Our products have been featured in publications such as CNET and Forbes and Amazon has celebrated our progress in its quarterly earnings highlights. Customers have told us: 'You have saved lives' and 'helped our residents connect with their families.' We are a diverse and collaborative team united by our mission to make Alexa an indispensable part of customers' lives.
BASIC QUALIFICATIONS
- 5+ years of professional non-internship marketing experience
- Experience using data and metrics to drive improvements
- Owning strategy and execution of product launch and marketing strategies
- Led positioning, messaging, narrative development and sales enablement from the ground up
PREFERRED QUALIFICATIONS
- Demonstrated sound business judgment and the ability to think strategically about a quickly growing business alongside the interest and ability to dive into tactical details
- Creative problem-solver with a growth mindset; actively and intuitively seeks ways to improve business outcomes
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 142,800.00 - 193,200.00 USD annually

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US