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Secure Desk Operator Jobs (NOW HIRING)

Town Pump

HOTEL FRONT DESK

Big Timber, MT · On-site

$15.75 - $20/hr

... operating guidelines, complete all required company and brand-specific training and/or ... secure master key control by signing out, securing, and signing in master keys, maintain proper ...

Town Pump

HOTEL FRONT DESK

Belgrade, MT · On-site

$15.25 - $19.25/hr

... operating guidelines, complete all required company and brand-specific training and/or ... secure master key control by signing out, securing, and signing in master keys, maintain proper ...

Town Pump

HOTEL FRONT DESK

Conrad, MT · On-site

$15.25 - $19.50/hr

... operating guidelines, complete all required company and brand-specific training and/or ... secure master key control by signing out, securing, and signing in master keys, maintain proper ...

Town Pump

HOTEL FRONT DESK

Coeur D Alene, ID · On-site

$14 - $17.50/hr

... operating guidelines, complete all required company and brand-specific training and/or ... secure master key control by signing out, securing, and signing in master keys, maintain proper ...

Town Pump

HOTEL FRONT DESK

Hamilton, MT · On-site

$12.75 - $16/hr

... operating guidelines, complete all required company and brand-specific training and/or ... secure master key control by signing out, securing, and signing in master keys, maintain proper ...

Purple Communications, Inc

Help Desk Technician

Austin, TX · On-site

$19.75 - $26.75/hr

... operating systems, 3rd party software, etc.. to maintain a secure computing environment • ... an ITIL Service Desk product for tracking issues and resolution • Experience with Active ...

New

Purple Communications Inc

Help Desk Technician

Austin, TX · On-site

$18.75 - $25.50/hr

... operating systems, 3rd party software, etc.. to maintain a secure computing environment • Troubleshoot and repair hardware issues on desktops, laptops, and various PC accessories Help Desk ...

New

Sonepar

Manager Service Desk

Hamilton, NJ

Sonepar Management Group (SMG) supports our Sonepar brands (i.e. operating companies) in the US ... This role ensures a consistent, secure, and highquality enduser support experience aligned with ...

Sonepar

Manager Service Desk

Hamilton, NJ · On-site

Sonepar Management Group (SMG) supports our Sonepar brands (i.e. operating companies) in the US ... This role ensures a consistent, secure, and high-quality end-user support experience aligned with ...

SMS Data Products Group

Service Desk Lead

Edwards, CA

... secure, and responsive end-user technology services. As a dynamic systems integrator, SMS offers ... Maintain and continuously improve Service Desk Standard Operating Procedures (SOPs), workflows, and ...

CDI Engineering Services

IT Service Desk Manager

Metairie, LA · On-site

$89.19K - $111.61K/yr

This role ensures secure, reliable, and customer focused service delivery aligned to business needs ... Develop, document, and maintain operational procedures and standard operating procedures (SOPs) for ...

Hocking College

Front Desk Agent

Nelsonville, OH · On-site

$16/hr

Handling cash, credit, and debit transactions in a secure manner. * Anticipating and addressing ... Operating switchboard and assisting with inquiries. * Assist callers with making reservations or ...

Hocking College

Front Desk Agent

Nelsonville, OH

$16/hr

Handling cash, credit, and debit transactions in a secure manner. * Anticipating and addressing ... Operating switchboard and assisting with inquiries. * Assist callers with making reservations or ...

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Secure Desk Operator information

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How much do secure desk operator jobs pay per hour?

As of May 29, 2026, the average hourly pay for secure desk operator in the United States is $20.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $27.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Secure Desk Operator, and why are they important?

To thrive as a Secure Desk Operator, you need strong attention to detail, data entry proficiency, and an understanding of information security protocols, often supported by a high school diploma or relevant experience. Familiarity with security systems, access control software, and incident reporting tools is commonly required. Excellent communication, discretion, and problem-solving skills set top candidates apart in this role. These capabilities are essential for maintaining secure environments, quickly addressing security incidents, and ensuring compliance with organizational policies.

What are the typical daily responsibilities of a Secure Desk Operator and how do they interact with other departments?

A Secure Desk Operator is primarily responsible for monitoring and managing secure workspaces, ensuring that sensitive information is protected, and enforcing access control protocols. On a daily basis, they may verify credentials, track visitor logs, and respond to security incidents or alerts. Collaboration with IT, facilities management, and security teams is common to maintain compliance and address any security concerns promptly. Effective communication and attention to detail are essential, as Secure Desk Operators often serve as the first line of defense for information security within an organization.

What are Secure Desk Operators?

Secure Desk Operators are professionals responsible for managing and monitoring secure workspaces, ensuring that sensitive information and assets are protected from unauthorized access. They enforce clean desk policies, oversee access controls, and respond to potential security breaches within office environments. Their duties often include coordinating with security teams, conducting regular inspections, and ensuring compliance with organizational and regulatory security standards. Secure Desk Operators play a critical role in maintaining information security within workplaces, especially in environments that handle confidential or classified information.

What is the difference between Secure Desk Operator vs Security Guard?

AspectSecure Desk OperatorSecurity Guard
CredentialsBasic security training, possibly certificationSecurity license or certification often required
Work EnvironmentFront desk, reception area, corporate or institutional settingsPatrols, access points, various locations including outdoor
Employer & IndustryCorporate offices, government buildings, facilitiesPrivate security firms, retail, event venues
Common Search IntentMonitoring access, visitor management, reception dutiesPatrolling, surveillance, maintaining security

Secure Desk Operators primarily handle front desk duties, visitor management, and access control within indoor environments. Security Guards focus on patrolling, surveillance, and maintaining overall security across various locations. While both roles require security training and certifications, their work environments and responsibilities differ significantly.

More about Secure Desk Operator jobs
What job categories do people searching Secure Desk Operator jobs look for? The top searched job categories for Secure Desk Operator jobs are:
HOTEL FRONT DESK

HOTEL FRONT DESK

Town Pump

Big Timber, MT • On-site

$15.75 - $20/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Town Pump rating

5.9

Company rating: 5.9 out of 10

Based on 75 frontline employees who took The Breakroom Quiz

16th of 47 rated convenience stores

Job description

The Town Pump Hotel Group is looking for a motivated and outgoing Hotel Front Desk Agent who will model our mission statement, "Genuine Hospitality from genuine people committed to providing comfort and service." All Front Desk Agents are required to engage in selling hotel rooms over the phone and in- person, explaining the amenities, benefits, and attempting to close the sale of each inquiry. All Front Desk Agents will be required to turn in sales leads by engaging in curious conversations with guests, reviewing hotel reports, listening, and being observant, etc. Town Pump is a growing company with ever-increasing opportunities for career growth.
As a Hotel Front Desk Agent, you will:
  • pleasantly greet guests and perform duties to provide guest transactions of check-in, check-out, billing, reservations, phone transfers, and other service and hospitality-related requests to meet Town Pump and brand operational standards.
  • have knowledge of hotel and guest service operations, experience working with a computer, data entry, multi-line phone systems, and experience with cash handling and credit card transactions preferred.
  • communicate in a courteous, professional manner with teammates, management, and guests, understand the importance of being punctual along with the flexibility of work schedules
  • display a high degree of pride and integrity in job performance and can work independently with frequent interruptions.
  • ensure the best possible experience for each guest, within the framework of Town Pump operating guidelines, complete all required company and brand-specific training and/or certifications in a timely manner, and complete all tasks and assignments as required by the Daily Front Office checklist.
  • maintain secure master key control by signing out, securing, and signing in master keys, maintain proper cash control, and always keep the cash drawer secure under lock and key.
  • collect and post incidental charges to guest rooms (i.e., fax, pet, cleaning charges)., utilize communications book to maintain shift communications, report all known issues with services, equipment, and property; and ensure work orders are in place.
  • maintain a clean, organized, clutter-free front desk and work area always, and maintain a high degree of confidentiality of guest, company, and property information in compliance with Town Pump expectations.
  • may be required to clean public areas, assist with breakfast service, fold laundry, occasionally clean a guest room, and other duties within the hotel.
  • Engage in selling hotel rooms over the phone and in person, explaining the amentities, benefits and attempting to close the sale of each inquiry.
  • Complete the front desk sales review checklist to help identify potential sales leads.
Town Pump offers many outstanding benefits including 401(K), Health, Dental, and Vision Insurance, Health Savings, Flex Spending Accounts, paid time off, and education reimbursement benefits.
Town Pump Inc. is proud to be an Equal Employment Opportunity (EEO) employer. We are committed to equal employment opportunities regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital status, disability, or Veteran status.

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