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Secure Desk Operator Jobs (NOW HIRING)

Town Pump

HOTEL FRONT DESK

Belgrade, MT · On-site

$15.25 - $19.25/hr

Ensure the best possible experience for each guest, within the framework of Town Pump operating ... Maintain secure master key control by signing out, securing, and signing in master keys, maintain ...

Town Pump

HOTEL FRONT DESK

Columbus, MT · On-site

$14.50 - $18.50/hr

... operating guidelines, complete all required company and brand-specific training and/or ... secure master key control by signing out, securing, and signing in master keys, maintain proper ...

Town Pump

HOTEL FRONT DESK

Big Timber, MT · On-site

$15.75 - $20/hr

... operating guidelines, complete all required company and brand-specific training and/or ... secure master key control by signing out, securing, and signing in master keys, maintain proper ...

Town Pump

HOTEL FRONT DESK

Hamilton, MT · On-site

$12.75 - $16/hr

... operating guidelines, complete all required company and brand-specific training and/or ... secure master key control by signing out, securing, and signing in master keys, maintain proper ...

Town Pump

HOTEL FRONT DESK

Belgrade, MT · On-site

$15.25 - $19.25/hr

... operating guidelines, complete all required company and brand-specific training and/or ... secure master key control by signing out, securing, and signing in master keys, maintain proper ...

vTech Solution

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

Maintain a thorough working knowledge of the day-to-day operating environment, available tools, and ... Ensuring secure and confident business connectivity from anywhere

Everwise Credit Union

Service Desk Analyst

Indianapolis, IN · On-site

$19.50 - $26.75/hr

... operating procedures. The incumbent will generate reports, conduct research, and provide ... secure and up-to-date environment. * Training Assistance : Assist the Service Desk Manager in ...

Everwise Credit Union

Service Desk Analyst

Indianapolis, IN · On-site

$19.50 - $26.75/hr

... operating procedures. The incumbent will generate reports, conduct research, and provide ... secure and up-to-date environment. * Training Assistance : Assist the Service Desk Manager in ...

Purposebrands

Manager, Help Desk

Woodbury, MN · Hybrid

$108K/yr

... secure disposal. * Provide technical leadership and escalation support for Level 1 issues ... Administer and support Microsoft 365 suite, Windows/macOS operating systems, and endpoint security ...

Purpose Brands

Manager, Help Desk

Woodbury, MN · On-site

$84 - $108/hr

... and secure disposal.Provide technical leadership and escalation support for Level 1 issues ... Administer and support Microsoft 365 suite, Windows/macOS operating systems, and endpoint security ...

Purpose Brands LLC

Manager, Help Desk

Woodbury, MN · On-site

$108K/yr

... secure disposal. * Provide technical leadership and escalation support for Level 1 issues ... Administer and support Microsoft 365 suite, Windows/macOS operating systems, and endpoint security ...

Purple Communications Inc

Help Desk Technician

Austin, TX · On-site

$18.75 - $25.50/hr

Helpdesk Technician Help Desk Technician ZP Better Together is one of the nation's most extensive ... Update and Patch operating systems, 3rd party software, etc.. to maintain a secure computing ...

Sinai Residences

Help Desk Technician

Boca Raton, FL · On-site

$18.75 - $25.50/hr

Located on the secure, gated 100-acre Jewish Federation campus, Sinai provides an exceptional ... Install, configure, and maintain enterprise software, operating systems, and business applications.

Sinai Residences

Help Desk Technician

Boca Raton, FL · On-site

$18.75 - $25.50/hr

Located on the secure, gated 100-acre Jewish Federation campus, Sinai provides an exceptional ... Install, configure, and maintain enterprise software, operating systems, and business applications.

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Secure Desk Operator information

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$33

How much do secure desk operator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for secure desk operator in the United States is $20.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $27.64 per hour, depending on experience, location, and employer.

What is a secure desk operator?

Secure Desk Operators are professionals responsible for managing and monitoring secure workspaces, ensuring that sensitive information and assets are protected from unauthorized access. They enforce clean desk policies, oversee access controls, and respond to potential security breaches within office environments. Their duties often include coordinating with security teams, conducting regular inspections, and ensuring compliance with organizational and regulatory security standards. Secure Desk Operators play a critical role in maintaining information security within workplaces, especially in environments that handle confidential or classified information.

What are the typical daily responsibilities of a secure desk operator and how do they interact with other departments?

A Secure Desk Operator is primarily responsible for monitoring and managing secure workspaces, ensuring that sensitive information is protected, and enforcing access control protocols. On a daily basis, they may verify credentials, track visitor logs, and respond to security incidents or alerts. Collaboration with IT, facilities management, and security teams is common to maintain compliance and address any security concerns promptly. Effective communication and attention to detail are essential, as Secure Desk Operators often serve as the first line of defense for information security within an organization.

What are the key skills and qualifications needed to thrive as a secure desk operator, and why are they important?

To thrive as a Secure Desk Operator, you need strong attention to detail, data entry proficiency, and an understanding of information security protocols, often supported by a high school diploma or relevant experience. Familiarity with security systems, access control software, and incident reporting tools is commonly required. Excellent communication, discretion, and problem-solving skills set top candidates apart in this role. These capabilities are essential for maintaining secure environments, quickly addressing security incidents, and ensuring compliance with organizational policies.

What is the difference between Secure Desk Operator vs Security Guard?

AspectSecure Desk OperatorSecurity Guard
CredentialsBasic security training, possibly certificationSecurity license or certification often required
Work EnvironmentFront desk, reception area, corporate or institutional settingsPatrols, access points, various locations including outdoor
Employer & IndustryCorporate offices, government buildings, facilitiesPrivate security firms, retail, event venues
Common Search IntentMonitoring access, visitor management, reception dutiesPatrolling, surveillance, maintaining security

Secure Desk Operators primarily handle front desk duties, visitor management, and access control within indoor environments. Security Guards focus on patrolling, surveillance, and maintaining overall security across various locations. While both roles require security training and certifications, their work environments and responsibilities differ significantly.

More about Secure Desk Operator jobs

What job categories do people searching Secure Desk Operator jobs look for?

The top searched job categories for Secure Desk Operator jobs are:

Infographic showing various Secure Desk Operator job openings in the United States as of August 2026, with employment types broken down into 65% Full Time, 30% Part Time, and 5% Contract. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $43,050 per year, or $20.7 per hour.

HOTEL FRONT DESK

Town Pump

Belgrade, MT • On-site

$15.25 - $19.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Town Pump rating

6.0

Company rating: 6.0 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

14th of 47 rated convenience stores

Job description

Hotel Front Desk Agent

The Town Pump Hotel Group is looking for a motivated and outgoing Hotel Front Desk Agent who will model our mission statement, "Genuine Hospitality from genuine people committed to providing comfort and service." All Front Desk Agents are required to engage in selling hotel rooms over the phone and in-person, explaining the amenities, benefits, and attempting to close the sale of each inquiry. All Front Desk Agents will be required to turn in sales leads by engaging in curious conversations with guests, reviewing hotel reports, listening, and being observant, etc. Town Pump is a growing company with ever-increasing opportunities for career growth.

As a Hotel Front Desk Agent, you will:

  • Pleasantly greet guests and perform duties to provide guest transactions of check-in, check-out, billing, reservations, phone transfers, and other service and hospitality-related requests to meet Town Pump and brand operational standards.
  • Have knowledge of hotel and guest service operations, experience working with a computer, data entry, multi-line phone systems, and experience with cash handling and credit card transactions preferred.
  • Communicate in a courteous, professional manner with teammates, management, and guests, understand the importance of being punctual along with the flexibility of work schedules.
  • Display a high degree of pride and integrity in job performance and can work independently with frequent interruptions.
  • Ensure the best possible experience for each guest, within the framework of Town Pump operating guidelines, complete all required company and brand-specific training and/or certifications in a timely manner, and complete all tasks and assignments as required by the Daily Front Office checklist.
  • Maintain secure master key control by signing out, securing, and signing in master keys, maintain proper cash control, and always keep the cash drawer secure under lock and key.
  • Collect and post incidental charges to guest rooms (i.e., fax, pet, cleaning charges). Utilize communications book to maintain shift communications, report all known issues with services, equipment, and property; and ensure work orders are in place.
  • Maintain a clean, organized, clutter-free front desk and work area always, and maintain a high degree of confidentiality of guest, company, and property information in compliance with Town Pump expectations.
  • May be required to clean public areas, assist with breakfast service, fold laundry, occasionally clean a guest room, and other duties within the hotel.
  • Engage in selling hotel rooms over the phone and in person, explaining the amenities, benefits and attempting to close the sale of each inquiry.
  • Complete the front desk sales review checklist to help identify potential sales leads.

Town Pump offers many outstanding benefits including 401(K), Health, Dental, and Vision Insurance, Health Savings, Flex Spending Accounts, paid time off, and education reimbursement benefits.

Town Pump Inc. is proud to be an Equal Employment Opportunity (EEO) employer. We are committed to equal employment opportunities regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital status, disability, or Veteran status.

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