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Secret Hotel Reviewer Jobs (NOW HIRING)

Reviews and analyzes international airfield data in the Global Decision Support System (GDSS ... hotel reservations, and aircrew support required at each worldwide location. * Determines Host ...

Reviews and analyzes international airfield data in the Global Decision Support System (GDSS ... hotel reservations, and aircrew support required at each worldwide location. * Determines Host ...

Must possess a SECRET Security Clearance Experience Required * Experience and operational knowledge ... review of exercise objectives, concepts, Mission Essential Task Lists (METLs), training plans ...

Must possess a SECRET Security Clearance Experience Required * Experience and operational knowledge ... review of exercise objectives, concepts, Mission Essential Task Lists (METLs), training plans ...

Must possess a SECRET Security Clearance Experience Required * Experience and operational knowledge ... review of exercise objectives, concepts, Mission Essential Task Lists (METLs), training plans ...

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Secret Hotel Reviewer information

What is a secret hotel reviewer?

A Secret Hotel Reviewer is a professional who visits hotels undercover to assess the quality of service, cleanliness, amenities, and overall guest experience. They provide detailed, unbiased feedback to the hotel or a third-party company to help improve service standards. Reviewers often evaluate aspects like check-in procedures, room conditions, dining options, and staff interactions. Their reports are used by hotels to enhance guest satisfaction and maintain high standards.

What can I expect from a typical day as a secret hotel reviewer?

As a Secret Hotel Reviewer, your day often involves checking into assigned properties incognito, evaluating everything from the cleanliness of the room to the friendliness of staff and quality of amenities. You'll document your observations, take detailed notes, and sometimes snap discreet photos to support your reports. Much of the work is independent and requires a high degree of professionalism, organization, and discretion. After your stay, you'll synthesize your findings into comprehensive reports that are shared with hotel management to help them enhance service quality. While you may work solo, you may also occasionally collaborate with a review coordinator or editorial team to ensure your feedback meets company standards.

What are the key skills and qualifications needed to thrive as a secret hotel reviewer?

To thrive as a Secret Hotel Reviewer, you need an eye for detail, excellent written communication, and a thorough understanding of hospitality standards, often backed by experience in travel, hospitality, or journalism. Familiarity with hotel management software, customer review platforms, and mobile note-taking apps is also beneficial. Discretion, objectivity, strong time management, and adaptability make candidates stand out in this position. These abilities are crucial to delivering unbiased, high-quality assessments and actionable feedback to improve guest experiences.

Can you get paid for reviewing hotels?

Secret hotel reviewers are typically paid for their evaluations, either through direct compensation, free stays, or other perks. These roles often require good communication skills, attention to detail, and sometimes prior experience in hospitality or review writing.

How do you become a secret hotel reviewer?

To become a secret hotel reviewer, you typically need strong observational skills, attention to detail, and the ability to write clear reports. Many reviewers gain experience through hospitality or customer service roles and may need to pass background checks or training to ensure confidentiality and professionalism.
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Infographic showing various Secret Hotel Reviewer job openings in the United States as of August 2026, with employment types broken down into 66% Full Time, 17% Part Time, and 17% Contract. Highlights an 100% In-person job distribution.

OFFICE MANAGEMENT SPECIALIST

One Federal Solution

Washington, DC

Full-time

Re-posted 22 days ago


Job description

Duties/Tasks:

  • Monitor incoming and outgoing Red Border, Congressional and general correspondence for clearance using OCS Executive Tasking Site (ETS);
  • Proof read and review for completeness (including ensuring proper formatting and clearances) all outgoing S/S, White House, Congressional and other routine correspondence emanating from within the office requiring the signature or clearance of their immediate Government manager;
  • Read and distribute all incoming correspondence to appropriate action officers and ensure that there is not undue delay in paper flow in and out of their immediate Government managers office and that all work is properly routed for expeditious handling;
  • Review all outgoing papers to be signed or cleared by their immediate Government manager for proper format, accuracy, neatness, TAGS, priority designation and clearances, returning to originator those not in conformance with policy and procedures;
  • Generate and prepare reports;
  • Serve as time and attendance coordinator for their immediate Government manager and staff;
  • Make domestic and international travel arrangements for their immediate Government manager and office staff as appropriate; including preparing travel vouchers, obtaining country clearances, making hotel reservations, and obtaining tickets, passports, visas and itineraries;
  • Establish and maintain files ensuring that material needed are readily retrievable;
  • Locate and assemble background information for use in replying to correspondence, for use at meetings, briefings etc.;
  • Update and maintain public information and make information readily available to the public;
  • Liaise with officers and web-based resources to provide and maintain updated information for the public;
  • Coordinate arrangements for meetings and conferences;
  • Receive all telephone calls and visitors for their immediate sections as required;Determine nature of calls and make proper referral to the action office, if such is indicated as a means of expediting information desired;
  • Make outgoing calls and receive incoming calls;Perform general office support duties, to include maintaining office supplies, printing, faxing and copying materials
  • Apply sensitivity and discretion in calls from Members of Congress, the media, or the general public who manifest special concerns
  • Maintain immediate Government managers calendar, handling requests for meetings and appointments by arranging, rescheduling or referring them to other staff officers as necessary; advises supervisor of commitments and reminds him/her of matters to be considered at meetings providing background data;
  • Serve as liaison between the Government manager and staff members, keeping them informed of commitments and changes in office procedures and requirements;
  • Escort people as needed;
  • Perform other appropriate tasks, assignments and duties as required and assigned by their immediate Government manager.

Education/Experience Required:

  • HS Diploma and one (1) year of experience serving in a similar capacity.
  • Proficient in the Microsoft Suite of Office Products (i.e., Word, Power Point, Excel, SharePoint and Outlook
  • Ability to type mistake-free final forms (letters, memorandums, cables, speeches, briefing papers, etc.), many of them destined for CA upper management, the White House, and/or Members of Congress;
  • Excellent organizational, communication, and customer service skills
  • Secret Clearance Required