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Overnight Secret Hotel Reviewer Jobs (NOW HIRING)

Crescent

Hotel Maintenance Engineer

Houston, TX · On-site

$15.50 - $19.50/hr

... overnight, weekends and holidays -Able to use computer or tablet -Must be able to climb, crawl ... For further information, please review the Know Your Rights notice from the Department of Labor.

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Overnight Secret Hotel Reviewer information

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$10

$19

$46

How much do overnight secret hotel reviewer jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for overnight secret hotel reviewer in the United States is $19.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Overnight Secret Hotel Reviewer vs Night Auditor?

AspectOvernight Secret Hotel ReviewerNight Auditor
Primary RoleEvaluate hotel services and guest experience discreetlyManage hotel accounts, perform nightly financial reconciliation
Work EnvironmentHotels, often undercover or anonymousFront desk, accounting, hotel operations
CredentialsCustomer service skills, hotel knowledgeHospitality or accounting background, sometimes certifications
Employer & Industry UsageHotel chains, review platformsHotels, hospitality industry

While both roles involve working in hotels, the Overnight Secret Hotel Reviewer focuses on evaluating guest experiences covertly, whereas the Night Auditor handles financial and operational tasks during overnight shifts. The reviewer’s role is more about quality assessment, while the auditor ensures financial accuracy and smooth operations.

How do you become an overnight secret hotel reviewer?

To become an overnight secret hotel reviewer, you typically need strong observational skills, attention to detail, and the ability to write clear reports. Some positions may require previous experience in hospitality, customer service, or journalism, and often involve discreetly staying at hotels to evaluate service, cleanliness, and amenities during overnight stays.
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Overnight Secret Hotel Reviewer jobs near you
Infographic showing various Overnight Secret Hotel Reviewer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 21% Part Time, and 1% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $39,947 per year, or $19.2 per hour.

Overnight Front Desk Manager (Hôtel Swexan)

Hôtel Swexan

Dallas, TX • On-site

$16.75 - $21.75/hr

Full-time

Re-posted 9 days ago

Job description

Company Overview
Harwood Hospitality Group, Dallas' premier Hospitality owner-operator, introduces its most complete expression of a multi-generational vision in Harwood District's first hotel, Hotel Swexan.
The Hotel is a new destination, with an uncompromising mission that values experience above all. It is a place like no other that draws inspirations from the world's greatest cities - New York, London, Paris - together in one location to create something completely new. Local expertise with an international influence. Classic and contemporary, the hotel is a twist on conventions.
Part collection, part creativity, and always elegant. Guests stay to get lost - in culture and conversation. The Hotel is a world of its own, a meeting place, a hideaway, a stomping ground. For celebration or solitude.
Designed with all generations in mind, Harwood District's hotel plays host to an eclectic mix of personalities. It is a timeless setting where locals mix with out-of-towners and old souls encounter the young at heart.
Intimate, immersive, and transportive. Hotel Swexan has a surprise around every corner. Forget, for a second, where you came from, and leave with a memory that keeps you coming back.
Position Summary
As an Overnight Manager Hotel, your job is to ensure that the hotel runs smoothly while guests are asleep. You'll be responsible for overseeing the safety and security of the property, managing the night staff, and handling any customer service issues that may arise during the night shift. In this job, you'll need to have excellent communication skills and be able to multitask efficiently. Your duties will include checking in late arriving guests, responding to emergencies, and managing daily hotel operations. You'll also be responsible for performing routine tasks such as managing reservations, answering phone calls and emails, and organizing reports and records. A successful Overnight Manager Hotel should have a high level of integrity, be detail-oriented, and possess strong organizational and problem-solving skills. This is an important role in the hospitality industry and requires someone who takes their responsibilities seriously.
Responsibilities
  • Managing front desk operations: Handling guest check-ins, check-outs, and special requests.
  • Ensuring guest safety: Monitoring security systems and conducting regular property walks.
  • Managing staff: Supervising front desk agents, security personnel, and overnight cleaning or maintenance staff.
  • Preparing reports: Reviewing nightly reports on occupancy, rate, and revenue figures.
  • Coordinating with departments: Working with housekeeping, food and beverage, and other departments to provide quality guest service.
  • Training and development: Providing feedback and coaching to staff members.
  • Maintaining records: Keeping accurate records of room inventory and sales.
  • Responding to emergencies: Addressing guest complaints or concerns promptly and professionally.
  • Enforcing policies: Ensuring compliance with hotel policies and procedures.

Qualifications
  • 2+ years of Front Office management experience in a luxury hotel or resort
  • Excellent customer service, written and verbal communications and telephone etiquette skills
  • Proficiency with MS Office
  • Bachelor's Degree preferred but not required
  • Proficiency with Microsoft office

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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