New York, NY · Remote
Providing first- and second-line support to finance teams and end-users. * Solid understanding of financial processes (time entry, cost recovery, financial reporting). Nice-to-Have: * Prior exp in ...
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New York, NY · Remote
Providing first- and second-line support to finance teams and end-users. * Solid understanding of financial processes (time entry, cost recovery, financial reporting). Nice-to-Have: * Prior exp in ...
Act as second-line support with ISM and vendor teams * Monitor security patches, upgrades, and system performance * Perform system maintenance, restarts, and health checks Required Skills * Strong ...
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Act as second-line support with ISM and vendor teams * Monitor security patches, upgrades, and system performance * Perform system maintenance, restarts, and health checks Required Skills * Strong ...
Florence, KY · On-site
$15 - $15.50/hr
Line Support Positions | 1st & 2nd Shift | Florence, KY These positions assists the operators with running our liquid bottling, powder packing and labeling lines to support production needs at the ...
Florence, KY · On-site
$15 - $15.50/hr
Line Support Positions | 1st & 2nd Shift | Florence, KY These positions assists the operators with running our liquid bottling, powder packing and labeling lines to support production needs at the ...
Florence, KY · On-site
$15 - $15.50/hr
Line Support Positions | 1st & 2nd Shift | Florence, KY These positions assists the operators with running our liquid bottling, powder packing and labeling lines to support production needs at the ...
Quick apply
Florence, KY · On-site
$15 - $15.50/hr
Line Support Positions | 1st & 2nd Shift | Florence, KY These positions assists the operators with running our liquid bottling, powder packing and labeling lines to support production needs at the ...
Phoenix, AZ · On-site
$22.50/hr
Specialists provide 1st line, and where necessary, 2nd line support, to these end-users with requests including but not limited to: mobile device support, procurement of new devices, sim cards, and ...
Phoenix, AZ · On-site
$22.50/hr
Specialists provide 1st line, and where necessary, 2nd line support, to these end-users with requests including but not limited to: mobile device support, procurement of new devices, sim cards, and ...
Technical support experience (the second line) Main Advantages * Private health insurance * Sports benefits * Free English lessons (online) * Local language courses * Paid time off * Maternity leave ...
Technical support experience (the second line) Main Advantages * Private health insurance * Sports benefits * Free English lessons (online) * Local language courses * Paid time off * Maternity leave ...
Chicago, IL · On-site
Responsibilities : • Second line of support for various internal and 3rd party systems • Develop custom solutions using Microsoft BI Stack (SSRS) • Excellent analytical and problem-solving ...
Chicago, IL · On-site
Responsibilities : • Second line of support for various internal and 3rd party systems • Develop custom solutions using Microsoft BI Stack (SSRS) • Excellent analytical and problem-solving ...
... acting as the first line of support for daily production execution. This position will be supporting the Front Half (Sun-Wed) or Back Half (Wed-Sat) 2nd shift from 5pm - 3:30am. Key job ...
... acting as the first line of support for daily production execution. This position will be supporting the Front Half (Sun-Wed) or Back Half (Wed-Sat) 2nd shift from 5pm - 3:30am. Key job ...
Addison, TX · On-site
$23 - $24/hr
Candidates should have 1 3 years of IT support or customer service experience , strong communication and multitasking skills, and the ability to document and escalate unresolved issues to 2nd-line ...
Addison, TX · On-site
$23 - $24/hr
Candidates should have 1 3 years of IT support or customer service experience , strong communication and multitasking skills, and the ability to document and escalate unresolved issues to 2nd-line ...
Chandler, AZ · On-site
$23 - $24/hr
Candidates should have 1 3 years of IT support or customer service experience , strong communication and multitasking skills, and the ability to document and escalate unresolved issues to 2nd-line ...
Chandler, AZ · On-site
$23 - $24/hr
Candidates should have 1 3 years of IT support or customer service experience , strong communication and multitasking skills, and the ability to document and escalate unresolved issues to 2nd-line ...
Addison, TX · On-site
$23 - $25/hr
Escalate unresolved issues to second-line support teams with accurate and detailed documentation. * Work closely with peers, technical Subject Matter Experts, and global support teams. * Prioritize ...
Addison, TX · On-site
$23 - $25/hr
Escalate unresolved issues to second-line support teams with accurate and detailed documentation. * Work closely with peers, technical Subject Matter Experts, and global support teams. * Prioritize ...
Midland, TX · On-site
They are seeking a Support Executive to provide second-line investigation and diagnosis, resolve incidents and service requests, and communicate with clients regarding incident progress.
Midland, TX · On-site
They are seeking a Support Executive to provide second-line investigation and diagnosis, resolve incidents and service requests, and communicate with clients regarding incident progress.
... acting as the first line of support for daily production execution. This position will be supporting the Front Half (Sun-Wed) or Back Half (Wed-Sat) 2nd shift from 5pm - 3:30am. Key job ...
... acting as the first line of support for daily production execution. This position will be supporting the Front Half (Sun-Wed) or Back Half (Wed-Sat) 2nd shift from 5pm - 3:30am. Key job ...
Lomira, WI · On-site
$17/hr
Monitor and support the paint line operations to ensure consistent product quality and production efficiency during the 2nd shift. * Perform routine inspections and maintenance checks on paint line ...
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Lomira, WI · On-site
$17/hr
Monitor and support the paint line operations to ensure consistent product quality and production efficiency during the 2nd shift. * Perform routine inspections and maintenance checks on paint line ...
Provide 2nd-line support for incidents and problems in line with ITIL best practices. * Coordinate with Level 3 teams, hardware vendors, and project teams for escalations and service improvements.
Quick apply
Provide 2nd-line support for incidents and problems in line with ITIL best practices. * Coordinate with Level 3 teams, hardware vendors, and project teams for escalations and service improvements.
The candidate must be an authority in diagnosing, solving, and resolving complex technical issues that advance beyond first and second-line support, ensuring the stability and reliability of our ...
The candidate must be an authority in diagnosing, solving, and resolving complex technical issues that advance beyond first and second-line support, ensuring the stability and reliability of our ...
Charlotte, NC · On-site
$53.25 - $70.25/hr
The candidate must be an authority in diagnosing, solving, and resolving complex technical issues that advance beyond first and second-line support, ensuring the stability and reliability of our ...
Charlotte, NC · On-site
$53.25 - $70.25/hr
The candidate must be an authority in diagnosing, solving, and resolving complex technical issues that advance beyond first and second-line support, ensuring the stability and reliability of our ...
Chandler, AZ · On-site
$23 - $25/hr
Escalate unresolved issues to second-line support teams with accurate and detailed documentation. * Work closely with peers, technical Subject Matter Experts, and global support teams. * Prioritize ...
Chandler, AZ · On-site
$23 - $25/hr
Escalate unresolved issues to second-line support teams with accurate and detailed documentation. * Work closely with peers, technical Subject Matter Experts, and global support teams. * Prioritize ...
$19.50 - $24.75/hr
The role of the Desktop Support Technician is to provide first and second line support for all staff. The Desktop Support Technician is responsible for resolving support requests as well as meeting ...
$19.50 - $24.75/hr
The role of the Desktop Support Technician is to provide first and second line support for all staff. The Desktop Support Technician is responsible for resolving support requests as well as meeting ...
Chandler, AZ · On-site
$23 - $25/hr
Escalate unresolved issues to second-line support teams with accurate and detailed documentation. Work closely with peers, technical Subject Matter Experts, and global support teams. Prioritize ...
Chandler, AZ · On-site
$23 - $25/hr
Escalate unresolved issues to second-line support teams with accurate and detailed documentation. Work closely with peers, technical Subject Matter Experts, and global support teams. Prioritize ...
$12.50 - $14.34
2% of jobs
$14.34 - $16.17
9% of jobs
$17.11 is the 25th percentile. Wages below this are outliers.
$16.17 - $18.01
26% of jobs
The median wage is $18.73 / hr.
$18.01 - $19.84
31% of jobs
$20.89 is the 75th percentile. Wages above this are outliers.
$19.84 - $21.68
12% of jobs
$21.68 - $23.51
7% of jobs
$23.51 - $25.35
5% of jobs
$25.35 - $27.19
3% of jobs
$27.19 - $29.02
2% of jobs
$29.02 - $30.86
1% of jobs
$30.86 - $32.69
1% of jobs
$12
$20
$32
States with the most job openings for Second Line Support jobs include:
For Second Line Support jobs, the most frequently searched job titles are:
New York, NY • Remote
Contractor
Re-posted 6 days ago
Role: Elite 3E Support Analyst
Location: NYC 10036 (3 days/week)
Duration: 6+ month
Role focuses on supporting the Elite 3E financial management system, commonly used in law firms and financial institutions. Responsibilities include system support, user assistance, and data management to ensure smooth financial operations and system stability.
Key notes
Looking for Financial Analysts with experience using Elite 3eE billing software for legal firms, not looking at billing analysts
Responsibilities:
• Provide daily support and maintenance for Elite 3E and related financial systems.
• Troubleshoot performance, configuration, and functional issues in a timely manner.
• Assist users with navigation, functionality, and financial process-related questions.
• Write and run SQL queries for reporting, reconciliations, and ad hoc analysis.
• Detect and correct cost recovery errors and ensure accuracy in uploads.
• Maintain system data integrity and accuracy across all modules.
• Collaborate with finance and IT teams to ensure system stability and alignment with business needs.
• Document troubleshooting steps, procedures, and recurring issues.
Mandatory:
• 3–5+ years of exp in financial systems support or similar application support roles.
• Hands-on exp with Elite 3E or equivalent financial management systems.
• Knowledge of SQL for ad hoc queries, data validation, and troubleshooting.
• Familiarity with system integrations and supporting third-party applications.
• Providing first- and second-line support to finance teams and end-users.
• Solid understanding of financial processes (time entry, cost recovery, financial reporting).
Nice-to-Have:
• Prior exp in law firm, legal, or financial environments.
• Exp with system maintenance and configuration updates.
• Experience in training users and creating knowledge base articles.
• Experience with data extraction and transformations for reporting needs.
Sourced by ZipRecruiter
Recruiting and staffing services
51 - 200 Employees
Parsippany, NJ, US
