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Second Line Support Jobs (NOW HIRING)

Java Developer

Plano, TX

$48.75 - $63.25/hr

... second line support experience Ability to accept 24*7 oncall responsibilities Qualifications Must Have Skills: Core Java, J2EE, Spring, Hibernate, Database Additional Information

Resolution and diagnosis of network and system faults at a 2nd line support level through proactive alarm management and technically escalated network faults. * Management of technically escalated ...

Senior NOC Technician

Victor, NY · On-site

$25 - $35/hr

Resolution and diagnosis of network and system faults at a 2nd line support level through proactive alarm management and technically escalated network faults. * Management of technically escalated ...

Senior NOC Technician

Albany, NY · On-site

$25 - $35/hr

Resolution and diagnosis of network and system faults at a 2nd line support level through proactive alarm management and technically escalated network faults. * Management of technically escalated ...

Senior NOC Technician

Latham, NY · On-site

$25 - $35/hr

Resolution and diagnosis of network and system faults at a 2nd line support level through proactive alarm management and technically escalated network faults. * Management of technically escalated ...

Residents are first call; attending is second-line support * Mandarin-speaking patient population, including significant Fuzhou/Fujian community * Typically staffed with 1-2 additional attendings at ...

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Second Line Support information

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How much do second line support jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for second line support in the United States is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.88 per hour, depending on experience, location, and employer.
What states have the most Second Line Support jobs? States with the most job openings for Second Line Support jobs include:
Infographic showing various Second Line Support job openings in the United States as of May 2026, with employment types broken down into 82% Full Time, 12% Part Time, and 6% Temporary. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,071 per year, or $20.7 per hour.
Operational Risk Senior Advisor - ORM 2nd Line Oversight (Hybrid - NYC, Buffalo, NY, Bridgeport, ...

Operational Risk Senior Advisor - ORM 2nd Line Oversight (Hybrid - NYC, Buffalo, NY, Bridgeport, ...

M&T Bank

Buffalo, NY • Hybrid

$123K - $206K/yr

Full-time

Posted 20 days ago


M&T Bank rating

7.8

Company rating: 7.8 out of 10

Based on 180 frontline employees who took The Breakroom Quiz

65th of 141 rated banks


Job description

Overview:

This position is responsible for delivery of independent, risk-based challenge and 2nd line risk management services in alignment with the Operational Risk Management Framework, applicable policies, regulatory expectations, and industry standards. The role reports to an Operational Risk Senior Manager and supports providing independent and objective insights to guide and influence business risk management in the enhancement and implementation of their risk management practices. This role will assess risks, threats and opportunities, including those arising from evolving technologies, customer-facing digital channels, data-driven decision-making, and emerging business models. The individual is knowledgeable both with respect to Operational Risk Management concepts, inclusive of industry's best practices and the businesses they oversee, inclusive of experience with technology-enabled process risk, third-party dependencies, data and model risk intersections, resilience and change management risk. This role requires execution in a manner that supports collaboration and efficiency amongst risk partners, effective interaction with Technology and Product Owners, and meets the expectations of senior management, risk governance and audit and regulatory expectations. . The position requires the ability to function with a level of independence in the oversight and/or execution of their role, as well as working effectively within the department. The area of oversight for this role is rapidly evolving and changing. The position requires flexibility and the ability to leverage risk concepts and tools into new areas that may not have well defined/documented processes.

Primary Responsibilities:

  • Provides oversight and critical challenge of the identification, assessment, monitoring, mitigation and reporting of all significant risks throughout the business/function.
  • Challenge unmitigated risks in accordance with risk framework and assess adequacy and timeliness of remediation. Escalate identified gaps appropriately
  • Prepare, review, and present clear, well-supported risk opinions, reports, and presentations for senior leadership addressing the state of the operational risk environment, emerging risks, and key themes.
  • Support ORM's Framework with First Line Risk. Monitor execution for alignment with ORM policies and guidance, as well as supervisory expectations.
  • Collaborate with first line risk teams, technology risk, compliance, model risk, and other second line partners to drive consistency, transparency, and value-added risk management outcomes
  • Assess issues, control failures, or policy breaches to determine whether root causes have been adequately identified by first line and remediation plans are effective and sustainable.
  • Interact with external peers and members of professional organizations to remain aware of changing or emerging risks and proactively bring key information to team for inclusion/consideration in continuous monitoring and/or other oversight activities.

Supervisory/Managerial Responsibilities:

No direct management but may provide guidance to others

Education and Experience Required:

Bachelor's degree and eight years' experience in risk, compliance, legal, audit, or other relevant function,

OR in lieu of degree,

A combined minimum of twelve years' higher education and/or work experience including eight years' experience in risk, compliance, legal, audit, or other relevant function.

Proficient computer skills (including Excel, PowerPoint, and Power BI).

Analytical skills with strong written and verbal communications with all levels of management.

Working knowledge of relevant regulations and industry standards for Operational Risk Management.

Preferred Skills & Experience:

  • Eight years of progressive-growth experience within Operational Risk Management, Technology Risk Management, and/or Enterprise Risk Management.
  • Hands-on experience in Operational Risk Tools, Metrics, and Monitoring Reports development and /or enhancement projects
  • Second line Operational Risk experience with a Cat 3 or larger financial institution
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $123,600.00 - $206,000.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationBuffalo, New York, United States of America

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