Stamford, CT · On-site
$20 - $27.50/hr
The team provides top tier second line support to production systems. Calls for support are required for batch failures and online failures. Problems are investigated, analyzed and solutions provided.
Stamford, CT · On-site
$20 - $27.50/hr
The team provides top tier second line support to production systems. Calls for support are required for batch failures and online failures. Problems are investigated, analyzed and solutions provided.
Provide 2nd-line support for incidents and problems in line with ITIL best practices. * Coordinate with Level 3 teams, hardware vendors, and project teams for escalations and service improvements.
Quick apply
Provide 2nd-line support for incidents and problems in line with ITIL best practices. * Coordinate with Level 3 teams, hardware vendors, and project teams for escalations and service improvements.
$19.50 - $24.75/hr
The role of the Desktop Support Technician is to provide first and second line support for all staff. The Desktop Support Technician is responsible for resolving support requests as well as meeting ...
$19.50 - $24.75/hr
The role of the Desktop Support Technician is to provide first and second line support for all staff. The Desktop Support Technician is responsible for resolving support requests as well as meeting ...
$53.25 - $70.25/hr
The candidate must be an authority in diagnosing, solving, and resolving complex technical issues that advance beyond first and second-line support, ensuring the stability and reliability of our ...
$53.25 - $70.25/hr
The candidate must be an authority in diagnosing, solving, and resolving complex technical issues that advance beyond first and second-line support, ensuring the stability and reliability of our ...
The candidate must be an authority in diagnosing, solving, and resolving complex technical issues that advance beyond first and second-line support, ensuring the stability and reliability of our ...
The candidate must be an authority in diagnosing, solving, and resolving complex technical issues that advance beyond first and second-line support, ensuring the stability and reliability of our ...
$15.50 - $19.50/hr
Job Openings >> 2nd Shift Line Leader 2nd Shift Line Leader Summary Title: 2nd Shift Line Leader ID ... The Line Leader may be assisted by the Support Team during product change over, but it is still the ...
$15.50 - $19.50/hr
Job Openings >> 2nd Shift Line Leader 2nd Shift Line Leader Summary Title: 2nd Shift Line Leader ID ... The Line Leader may be assisted by the Support Team during product change over, but it is still the ...
Manhattan, NY · Remote
Responsible for coordination with other service teams for incident resolution and request provisioning * 2nd\3rd line desktop support experience * Outstanding customer service * Outstanding ...
Manhattan, NY · Remote
Responsible for coordination with other service teams for incident resolution and request provisioning * 2nd\3rd line desktop support experience * Outstanding customer service * Outstanding ...
Atlanta, GA · On-site
Provide second-line support for desktops, laptops, phones, and printers, ensuring timely and effective problem resolution. * Maintain high customer service standards, utilizing ticketing software to ...
Atlanta, GA · On-site
Provide second-line support for desktops, laptops, phones, and printers, ensuring timely and effective problem resolution. * Maintain high customer service standards, utilizing ticketing software to ...
Atlanta, GA · On-site
Provide second-line support for desktops, laptops, phones, and printers, ensuring timely and effective problem resolution. * Maintain high customer service standards, utilizing ticketing software to ...
Atlanta, GA · On-site
Provide second-line support for desktops, laptops, phones, and printers, ensuring timely and effective problem resolution. * Maintain high customer service standards, utilizing ticketing software to ...
Clarksville, TN · On-site
$82K - $101K/yr
Provide second-line support for business applications, troubleshoot software and hardware issues, and manage helpdesk operations to ensure timely resolution of technical problems. Support the ...
Clarksville, TN · On-site
$82K - $101K/yr
Provide second-line support for business applications, troubleshoot software and hardware issues, and manage helpdesk operations to ensure timely resolution of technical problems. Support the ...
Information Security Risk Oversight Lead - Second Line of Defense) Location New York Business Area ... Identify root causes of control failures, security incidents, or systemic weaknesses and support ...
Information Security Risk Oversight Lead - Second Line of Defense) Location New York Business Area ... Identify root causes of control failures, security incidents, or systemic weaknesses and support ...
Information Security Risk Oversight Lead - Second Line of Defense) Location New York Business Area ... Identify root causes of control failures, security incidents, or systemic weaknesses and support ...
Information Security Risk Oversight Lead - Second Line of Defense) Location New York Business Area ... Identify root causes of control failures, security incidents, or systemic weaknesses and support ...
Ability to escalate issues to second line support when required * Resolve questions regarding solutions, services, and training * Provide creation/updating of training materials for end users and ...
Ability to escalate issues to second line support when required * Resolve questions regarding solutions, services, and training * Provide creation/updating of training materials for end users and ...
Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles. * Responds to and diagnoses all alerts, escalate to L3 Field ...
Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles. * Responds to and diagnoses all alerts, escalate to L3 Field ...
Robersonville, NC · On-site
$14 - $16.75/hr
Candy Room/Roasting Line Support II - 2nd Shift REPORTS TO: Production Supervisor Position Summary Assist with executing production schedules at rated throughput to meet quality, safety, cost, and ...
New
Robersonville, NC · On-site
$14 - $16.75/hr
Candy Room/Roasting Line Support II - 2nd Shift REPORTS TO: Production Supervisor Position Summary Assist with executing production schedules at rated throughput to meet quality, safety, cost, and ...
New
Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles. * Responds to and diagnoses all alerts, escalate to L3 Field ...
Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles. * Responds to and diagnoses all alerts, escalate to L3 Field ...
Dallas, TX · On-site
Provide second-line support for complex desktop issues and escalations. * Collaborate with infrastructure, service desk, and project teams to support desktop-related initiatives. * Assist with ...
Quick apply
Dallas, TX · On-site
Provide second-line support for complex desktop issues and escalations. * Collaborate with infrastructure, service desk, and project teams to support desktop-related initiatives. * Assist with ...
Kingsbury, IN · On-site
$18/hr
Support production team with daily operations Qualifications * Experience in assembly line ... Quick learner and team player Work Location: 7277 2nd line rd, Kingsbury, IN 46345 Start Date: 05 ...
Kingsbury, IN · On-site
$18/hr
Support production team with daily operations Qualifications * Experience in assembly line ... Quick learner and team player Work Location: 7277 2nd line rd, Kingsbury, IN 46345 Start Date: 05 ...
Almont, CO · On-site
Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles. * Responds to and diagnoses all alerts, escalate to L3 Field ...
Almont, CO · On-site
Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles. * Responds to and diagnoses all alerts, escalate to L3 Field ...
Sidney, OH · On-site
$17.30/hr
Material Handler / Forklift - Line Support - All Shifts Are you a reliable employee looking for an ... Base Pay $17.30 per hour plus $1.50 per hour shift differential for 2nd and 3rd shift What is the ...
Sidney, OH · On-site
$17.30/hr
Material Handler / Forklift - Line Support - All Shifts Are you a reliable employee looking for an ... Base Pay $17.30 per hour plus $1.50 per hour shift differential for 2nd and 3rd shift What is the ...
$12.50 - $14.34
2% of jobs
$14.34 - $16.17
9% of jobs
$17.11 is the 25th percentile. Wages below this are outliers.
$16.17 - $18.01
26% of jobs
The median wage is $18.73 / hr.
$18.01 - $19.84
31% of jobs
$20.89 is the 75th percentile. Wages above this are outliers.
$19.84 - $21.68
12% of jobs
$21.68 - $23.51
7% of jobs
$23.51 - $25.35
5% of jobs
$25.35 - $27.19
3% of jobs
$27.19 - $29.02
2% of jobs
$29.02 - $30.86
1% of jobs
$30.86 - $32.69
1% of jobs
$12
$20
$32
$20 - $27.50/hr
Other
This job post has expired today. Applications are no longer accepted.
Location: Stamford, CT
Duration: Full Time
Job Description:
Lead of a production support (7x24) team for a small number of applications.
The team provides top tier second line support to production systems.
Calls for support are required for batch failures and online failures. Problems are investigated, analyzed and solutions provided.
Solutions could include file or database patches, changes to JCL, emergency fixes to code.
Participate in project implementation and monitor application health; provide support for user demos as part of implementation.
Support project development teams during requirements and development, providing necessary understanding of data and existing processes.
Support numerous external teams including data interfaces and user front ends.
Applies deep knowledge of applications, data structures and code to provide high level of support.
Utilize available tools, ensure standards are adhered to.
Translates user needs into technical specifications by understanding, conceptualizing, and facilitating technical requirements from user.
Analyzes, develops, tests, and implements new software programs, and documentation of entire software development life cycle execution.
Performs preventative and corrective maintenance, troubleshooting and fault rectification of system and core software components.
Ensures that code/configurations adhere to the security, logging, error handling, and performance standards and non-functional requirements.
Evaluates new technologies for fit with the program/system/eco-system and the associated upstream and downstream impacts on process, data, and risk.
Follows release management processes and standards and applies version controls.
Assists in interpreting and documentation of client requirements.
Focus is primarily on business/group within client organization; may have broader, enterprise-wide focus.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently on a range of complex tasks, which may include unique situations.
Broader work or accountabilities may be assigned as needed.
Sourced by ZipRecruiter
Jconnect Infotech is an esteemed corporation that operates within the Information Technology sector based in Noida, Uttar Pradesh, India. As a technology-driven firm, it offers various services such as IT Solutions, Software Development, Staffing Solutions and Management Consulting to businesses globally. Established as a pivotal player in its field, Jconnect Infotech was founded on the principles of delivering optimal solutions and promoting technological advancement within various industries. Their mission is to deliver innovative, cost-effective solutions and services to clients while maintaining their core values of integrity, excellence, and customer satisfaction.
Specialized design services
201 - 500 Employees
Noida, Uttar Pradesh, in
