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Second Line Support Jobs in New York (NOW HIRING)

The role involves providing 1st and 2nd line support for Equity Fund applications and enhancing systems performance while interfacing with traders and external clients. Responsibilities : • ...

Responsibilities : • providing 1st and 2nd line support and enhancement to their Equity Fund applications • facing off to traders and external clients providing low latency Equity Support Analyst ...

Second-line support for SaaS platforms and network infrastructure is handled by the broader Global IT team; this role focuses on delivering first-line support and knowing when to escalate. The ideal ...

Spec, IT Desk Support

Newark, NJ · On-site

$21.96 - $27.45/hr

The IT Deskside Support Analyst provides 1st and 2nd line technical support to business users and assists with IT-related activities across one or more local sites. The role focuses on resolving IT ...

Spec, IT Desk Support

Newark, NJ · On-site

$21.96 - $27.45/hr

The IT Deskside Support Analyst provides 1st and 2nd line technical support to business users and assists with IT-related activities across one or more local sites. The role focuses on resolving IT ...

This leader will design and implement the second line controls framework, including the tools ... Ensure controls are documented clearly enough to support effective execution, evidence retention ...

Provide first line and second-line support for customer-facing and processing systems, addressing issues in real-time to ensure uninterrupted operations. * Incident Management: Investigate, resolve ...

Provide first line and second-line support for customer-facing and processing systems, addressing issues in real-time to ensure uninterrupted operations. * Incident Management: Investigate, resolve ...

VP-Risk Management

Manhattan, NY · On-site

$163 - $237/hr

... second line risk officer supporting Ratings Operations, providing independent oversight, credible challenge, and advisory support across the operational risk management framework. * Provide ...

Posted today

VP-Risk Management

Manhattan, NY · On-site

$163 - $237/hr

... second line risk officer supporting Ratings Operations, providing independent oversight, credible challenge, and advisory support across the operational risk management framework. * Provide ...

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Second Line Support information

See New York salary details

$13

$22

$35

How much do second line support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for second line support in New York is $22.65, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $23.94 per hour, depending on experience, location, and employer.
Infographic showing various Second Line Support job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,121 per year, or $22.7 per hour.

Production Support Analyst

mthree

Manhattan, NY • On-site

Full-time

Re-posted 11 days ago


Job description

Job Summary:
Mthreerecruitingportal is a major investment bank seeking a Production Support Analyst to join their Front Office team. The role involves providing 1st and 2nd line support for Equity Fund applications and enhancing systems performance while interfacing with traders and external clients.
Responsibilities:
• Providing 1st and 2nd line support and enhancement to Equity Fund applications.
• Facing off to traders and external clients providing low latency support.
• Increasing systems performance, infrastructure systems deployment, extensions and analysis of implementation and integration requirements for global trading systems.
• Understanding production/SRE environments across large scale distributed global systems.
• Solid Linux/Unix skills.
Qualifications:
Required:
• Application Support Analyst
• Global Environment Experience
• Database manipulation in SQL
• L1/L2 Support
• Unix/Linux ideally with Scripting (Bash/Shell/Python)
• Understanding of production / SRE environments across large scale distributed global systems
Preferred:
• Financial Services experience desired but not essential
Company:
An emerging talent partner to global blue-chip enterprises focusing on their technology & business operations. It is a sub-organization of Wiley. Founded in 2010, the company is headquartered in London, GBR, with a team of 1001-5000 employees. The company is currently Late Stage.