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Seasonal Call Center Jobs in Raleigh, NC (NOW HIRING)

Liveops

Remote Customer Service Representative

Apex, NC · Remote

$20/hr

Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Liveops

Remote Customer Service Representative

Cary, NC · Remote

$20/hr

Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Liveops

Remote Customer Service Representative

Durham, NC · Remote

$20/hr

Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

C4 Technical Services

Be Seen First

Member Services Specialist - Remote

Raleigh, NC · Remote

$18/hr

Approximately 5 Months Seasonal (Potential for Extension and/or Permanent Hire) Re-Starts annually ... Contact center or call center experience. * Healthcare, Pharmacy Benefit Management (PBM), or ...

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All JobsCall Center JobsSeasonal Call Center JobsSeasonal Call Center Jobs in Raleigh, NC

Seasonal Call Center information

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$10

$17

$24

How much do seasonal call center jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for seasonal call center in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What is a seasonal call center?

A Seasonal Call Center job is a temporary customer service role that typically lasts for a few months during peak business periods, such as holidays or tax season. Employees in this role handle customer inquiries, process orders, and assist with troubleshooting over the phone, chat, or email. These positions may offer full-time or part-time hours and often provide training to help employees succeed. It's a great opportunity for those looking for short-term employment or extra income.

What are the key skills and qualifications needed to thrive in a seasonal call center role?

To thrive as a Seasonal Call Center representative, you need strong verbal communication skills, basic computer proficiency, and the ability to quickly learn product or service information, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is commonly required. Key soft skills include adaptability, patience, and a positive attitude when handling high call volumes and diverse customer inquiries. These skills ensure efficient, high-quality customer support during peak business seasons and contribute to the overall success of the team.

What are some typical challenges faced in a seasonal call center role, and how can I prepare for them?

One common challenge in Seasonal Call Center positions is managing a high volume of calls during peak periods, which can sometimes be overwhelming. You'll need to quickly adapt to new information, systems, and procedures, as training is often condensed. Keeping your composure and maintaining excellent customer service—especially when callers may be stressed or upset—is essential. Preparing by practicing your multitasking, stress management, and communication skills can help you excel and make the most of your seasonal role experience.

What are the most commonly searched types of Call Center jobs in Raleigh, NC?

The most popular types of Call Center jobs in Raleigh, NC are:

What are popular job titles related to Seasonal Call Center jobs in Raleigh, NC?

For Seasonal Call Center jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Seasonal Call Center jobs in Raleigh, NC look for?

The top searched job categories for Seasonal Call Center jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Seasonal Call Center jobs?

Cities near Raleigh, NC with the most Seasonal Call Center job openings:

Seasonal Call Center jobs near you
Infographic showing various Seasonal Call Center job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $36,217 per year, or $17.4 per hour.

Remote Customer Service Representative

Liveops

Apex, NC • Remote

$20/hr

Contractor

Re-posted 10 days ago

Job description

Tax Software Support – Independent Contractor

Location: Remote (US-Based)

Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • Experience taking inbound and outbound calls.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Available to provide services on April 14 and 15.
  • Comfortable using video chat and screen-sharing tools.
  • Adaptable to changing procedures and tech challenges.
  • Experience with inbound/outbound customer support; call center experience is a plus.
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks or commits.
  • Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.
  • Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Invoice $0.34 per minute of talk time for providing services January–April.
  • Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day.
  • Additional performance-based pay may be announced during the season.
  • ICs are responsible for their own taxes and expenses.
  • Earn up to $20/hour; earnings vary and are not guaranteed.
Computer Requirements
  • CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+).
  • Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload.
  • OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible.
  • Equipment: Dual monitors required (1920×1080), USB headset required, webcam required.
  • Review the Liveops Mobile Device and Security Requirements
Application and Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

For a limited time, it’s only $20. Background check requires a non-refundable fee paid to the vendor. View background requirements

Important Notes
  • Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions.
  • Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET, but actual session times and lengths will vary.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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