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Script Care Jobs (NOW HIRING)

Script Care Ltd

Customer Support Representative

Austin, TX

$15.75 - $21.50/hr

This role requires the maintenance of exceptional professionalism and customer service standards that Script Care, Ltd. has attained within the pharmacy benefit management industry. The Customer ...

Script Care LTD

Customer Support Representative

Austin, TX · On-site

$15.50 - $21.25/hr

This role requires the maintenance of exceptional professionalism and customer service standards that Script Care, Ltd. has attained within the pharmacy benefit management industry. The Customer ...

Script Care LTD

Customer Support Representative

Austin, TX · On-site

$15.50 - $21.25/hr

This role requires the maintenance of exceptional professionalism and customer service standards that Script Care, Ltd. has attained within the pharmacy benefit management industry. The Customer ...

Script Care LTD

Customer Support Representative

Beaumont, TX · On-site

$13.75 - $18.75/hr

This role requires the maintenance of exceptional professionalism and customer service standards that Script Care, Ltd. has attained within the pharmacy benefit management industry. The Customer ...

Script Care LTD

Customer Support Representative

Beaumont, TX · On-site

$13.75 - $18.75/hr

This role requires the maintenance of exceptional professionalism and customer service standards that Script Care, Ltd. has attained within the pharmacy benefit management industry. The Customer ...

Prescient Edge

Script Writer

Jacksonville, NC · On-site

Comprehensive healthcare benefits, including medical, vision, dental, and orthodontia coverage. * A ... script writing. * Capable of structure training event(s) that establishes the conditions to ...

Adecco

Script Processor

Grand Rapids, MI · On-site

$18 - $20/hr

Adecco Healthcare & Life Sciences is assisting our client with hiring a Script Processor in Grand Rapids, MI . This role is in person / onsite. Please read below and apply with an updated resume for ...

Adecco

Script Processor

Broadview Heights, OH · On-site

$18 - $20/hr

Adecco Healthcare & Life Sciences is assisting our client with hiring a Script Processor in Broadview Heights, OH . This role is in person / onsite. Please read below and apply with an updated resume ...

Adecco

Script Processor

Bradenton, FL · On-site

$18 - $20/hr

Adecco Healthcare & Life Sciences is assisting our client with hiring a Script Processor in Bradenton, FL . This role is in person / onsite. Please read below and apply with an updated resume for ...

Kalos

Founding Sales

San Francisco, CA · On-site

Are proactive, resourceful, and comfortable operating without a script * Care deeply about your craft -- from writing compelling outreach to running tight demos * Want to be part of building a ...

Seneca Holdings

GDS Script Writer

Virginia Beach, VA · Remote

... care for you and your family. Full-time employees working at least 30 hours a week on a regular ... The GDS Script Writer's primary responsibility is to build, modify, simplify and maintain a travel ...

CI Azumano

GDS Script Writer

Virginia Beach, VA · Remote

... care for you and your family. Full-time employees working at least 30 hours a week on a regular ... The GDS Script Writer's primary responsibility is to build, modify, simplify and maintain a travel ...

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Script Care information

See salary details

$102K

$135.5K

$158K

How much do script care jobs pay per year?

As of Jun 19, 2026, the average yearly pay for script care in the United States is $135,523.00, according to ZipRecruiter salary data. Most workers in this role earn between $125,500.00 and $148,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Pharmacy Benefit Manager (Script Care), and why are they important?

To thrive as a Pharmacy Benefit Manager, you need a solid understanding of pharmacy benefit management, healthcare regulations, and data analysis, often supported by a degree in pharmacy, healthcare administration, or a related field. Familiarity with claims processing systems, pharmacy management software, and regulatory compliance tools is essential. Strong attention to detail, problem-solving skills, and effective communication set outstanding professionals apart in this role. These skills are crucial for ensuring accurate benefit administration, regulatory compliance, and effective coordination among pharmacies, clients, and insurers.

What are some common challenges faced by professionals working in Script Care, and how can they be addressed?

Professionals in Script Care often navigate complex prescription management systems, handle high call volumes, and communicate with both patients and healthcare providers. A key challenge is ensuring accuracy and privacy while processing sensitive prescription information in a fast-paced environment. Staying organized, using effective communication skills, and keeping up to date with software systems can help overcome these challenges. Team collaboration is essential, as colleagues often work together to resolve prescription issues and ensure timely service.

What is the difference between Script Care vs Medical Scribe?

AspectScript CareMedical Scribe
CredentialsTypically requires medical terminology knowledge, certification not always mandatoryOften requires certification or training in medical documentation
Work EnvironmentWorks alongside healthcare providers, often in clinics or hospitalsWorks directly with physicians, usually in clinical or hospital settings
Employer & IndustryHospitals, clinics, healthcare organizationsHospitals, outpatient clinics, healthcare systems
Primary RoleAssists with documentation, ensuring accurate medical recordsTranscribes and documents physician-patient interactions in real-time

Both Script Care specialists and Medical Scribes work closely with healthcare providers to ensure accurate medical documentation. While Script Care roles focus on assisting with documentation and may require medical terminology knowledge, Medical Scribes typically transcribe physician-patient interactions directly, often requiring certification. Both roles are vital in healthcare settings, improving efficiency and record accuracy.

What is Script Care?

Script Care is a pharmacy benefit management (PBM) company that provides prescription drug benefit services to employers, health plans, and other organizations. They work to manage prescription drug programs by negotiating with pharmacies and drug manufacturers, processing prescription claims, and helping organizations control medication costs. Script Care also offers tools and support to help members find affordable medications and manage their prescriptions.
What states have the most Script Care jobs? States with the most job openings for Script Care jobs include:
What job categories do people searching Script Care jobs look for? The top searched job categories for Script Care jobs are:
Script Care jobs near you
Infographic showing various Script Care job openings in the United States as of June 2026, with employment types broken down into 3% Locum Tenens, and 97% Part Time. Highlights an 80% Physical, 6% Hybrid, and 14% Remote job distribution, with an average salary of $135,523 per year, or $65.2 per hour.
Customer Support Representative

Customer Support Representative

Script Care Ltd

Austin, TX

$15.75 - $21.50/hr

Other

Posted 3 days ago

Job description

PURPOSE OF THE ROLE
The Customer Support Representative is responsible for supporting the pharmacy and member help desk call center function of the company in accordance with Script Care, Ltd. policies and procedures. This position will be responsible for providing timely, knowledgeable and courteous resolution and responses to pharmacy, member and product related inquires. This role requires the maintenance of exceptional professionalism and customer service standards that Script Care, Ltd. has attained within the pharmacy benefit management industry. The Customer Support Representative will report directly to the Customer Support Manager.
KEY TASKS AND RESPONSIBILTIES
• Work with Customer Support Manager to set goals and objectives
• Handle inbound calls regarding plan inquires and documentation regarding pharmacy issues from members, clients, providers, pharmacies, and other inquiries
• Provide timely responses to routine inquiries on multiple products from members, providers, pharmacies, and employer groups
• Enter data accurately and timely into industry software
• Adheres to confidentiality, state, federal and HIPPA laws and guidelines regarding patient information; including internal and external correspondence
• Ensure that customer service performance standards and guarantees are met
• Utilize various company databases to access member information
• Abide by all rules, regulations and policies set forth by SCL
• Assist and support other duties as determined by the Customer Support Manager and the Quality Assurance Director
QUALIFICATIONS
• High school diploma or equivalent; college degree preferred
• Customer service and inbound call center experience required
• Pharmacy Technician certification helpful
PROFESSIONAL SKILLS, EXPERIENCES AND COMPETENCIES
• Proficient in Microsoft Office suite and industry related software programs
• Proven ability to build relationships; must be service oriented
• Excellent verbal and written communication skills, internally and externally
• Pharmacy and/or Healthcare experience preferred, especially in a call center setting
• Demonstrated ability to analyze situations and resolve issues in a timely manner
• Able to work independently and collaboratively with other SCL personnel
• Bilingual in Spanish/English advantageous
• Must be able to work flexible hours pursuant with industry demand
• High attention to detail and able to work in a fast-paced environment
IN-OFFICE POSITION
Mon-Fri 9AM - 6PM with an occasional Saturday.

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