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Script Care Jobs (NOW HIRING)

Patient Care Coordinator

Los Angeles, CA · On-site

$18.75 - $24.75/hr

About Circadia Health Circadia Health is a growth-stage healthcare AI company on a mission to ... Capture verbal consent using approved scripts, ensuring each affirmation is logged accurately and ...

Patient Care Coordinator

Los Angeles, CA · On-site

$18.75 - $24.75/hr

About Circadia Health Circadia Health is a growth-stage healthcare AI company on a mission to ... Capture verbal consent using approved scripts, ensuring each affirmation is logged accurately and ...

Patient Care Coordinator

Los Angeles, CA · Remote

$18 - $23.50/hr

About Circadia Health Circadia Health is a growth-stage healthcare AI company on a mission to ... Capture verbal consent using approved scripts, ensuring each affirmation is logged accurately and ...

Patient Care Coordinator

Los Angeles, CA

$18.75 - $24.75/hr

About Circadia Health Circadia Health is a growth-stage healthcare AI company on a mission to ... Capture verbal consent using approved scripts, ensuring each affirmation is logged accurately and ...

Patient Care Coordinator

Los Angeles, CA

$18.75 - $24.75/hr

About Circadia Health Circadia Health is a growth-stage healthcare AI company on a mission to ... Capture verbal consent using approved scripts, ensuring each affirmation is logged accurately and ...

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Showing results 1-20

Script Care information

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$102K

$135.5K

$158K

How much do script care jobs pay per year?

As of Jun 19, 2026, the average yearly pay for script care in the United States is $135,523.00, according to ZipRecruiter salary data. Most workers in this role earn between $125,500.00 and $148,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Pharmacy Benefit Manager (Script Care), and why are they important?

To thrive as a Pharmacy Benefit Manager, you need a solid understanding of pharmacy benefit management, healthcare regulations, and data analysis, often supported by a degree in pharmacy, healthcare administration, or a related field. Familiarity with claims processing systems, pharmacy management software, and regulatory compliance tools is essential. Strong attention to detail, problem-solving skills, and effective communication set outstanding professionals apart in this role. These skills are crucial for ensuring accurate benefit administration, regulatory compliance, and effective coordination among pharmacies, clients, and insurers.

What are some common challenges faced by professionals working in Script Care, and how can they be addressed?

Professionals in Script Care often navigate complex prescription management systems, handle high call volumes, and communicate with both patients and healthcare providers. A key challenge is ensuring accuracy and privacy while processing sensitive prescription information in a fast-paced environment. Staying organized, using effective communication skills, and keeping up to date with software systems can help overcome these challenges. Team collaboration is essential, as colleagues often work together to resolve prescription issues and ensure timely service.

What is the difference between Script Care vs Medical Scribe?

AspectScript CareMedical Scribe
CredentialsTypically requires medical terminology knowledge, certification not always mandatoryOften requires certification or training in medical documentation
Work EnvironmentWorks alongside healthcare providers, often in clinics or hospitalsWorks directly with physicians, usually in clinical or hospital settings
Employer & IndustryHospitals, clinics, healthcare organizationsHospitals, outpatient clinics, healthcare systems
Primary RoleAssists with documentation, ensuring accurate medical recordsTranscribes and documents physician-patient interactions in real-time

Both Script Care specialists and Medical Scribes work closely with healthcare providers to ensure accurate medical documentation. While Script Care roles focus on assisting with documentation and may require medical terminology knowledge, Medical Scribes typically transcribe physician-patient interactions directly, often requiring certification. Both roles are vital in healthcare settings, improving efficiency and record accuracy.

What is Script Care?

Script Care is a pharmacy benefit management (PBM) company that provides prescription drug benefit services to employers, health plans, and other organizations. They work to manage prescription drug programs by negotiating with pharmacies and drug manufacturers, processing prescription claims, and helping organizations control medication costs. Script Care also offers tools and support to help members find affordable medications and manage their prescriptions.
What states have the most Script Care jobs? States with the most job openings for Script Care jobs include:
Infographic showing various Script Care job openings in the United States as of June 2026, with employment types broken down into 3% Locum Tenens, and 97% Part Time. Highlights an 80% Physical, 6% Hybrid, and 14% Remote job distribution, with an average salary of $135,523 per year, or $65.2 per hour.
Healthcare Advocate, Bilingual | Onsite: San Antonio, TX | Starts 6/5/26

Healthcare Advocate, Bilingual | Onsite: San Antonio, TX | Starts 6/5/26

Carenet Health

San Antonio, TX • On-site

Part-time

Posted 20 days ago


Carenet Health rating

5.9

Company rating: 5.9 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

36th of 71 rated call and contact centers


Job description

Overview
The Healthcare Advocate serves as the frontline of Carenet's member and patient experience, ensuring every interaction is handled with accuracy, empathy, and compliance. This role is critical in delivering high-quality healthcare support that improves access to care, strengthens member satisfaction, and reinforces trust in Carenet's services.
By consistently executing service expectations and adhering to regulatory and client requirements, the Healthcare Advocate directly supports operational performance, service quality, and brand reputation. The role also contributes to continuous improvement by accurately documenting interactions, identifying issues early, and participating in coaching and quality programs that enhance overall service delivery.
Responsibilities
Responsibilities and Duties
  • Handle inbound and outbound calls related to healthcare services, benefits, scheduling, and member support
  • Provide accurate information and guidance while demonstrating empathy and professionalism
  • Follow approved scripts, workflows, and escalation procedures
  • Document member or patient interactions accurately and completely in required systems
  • Identify and escalate issues that require additional support or resolution
  • Maintain adherence to schedules, attendance policies, and break requirements
  • Participate in coaching sessions, quality reviews, and team meetings
  • Support operational initiatives aimed at improving service quality and member experience
  • Stay current on healthcare processes, systems, and compliance requirements
  • Maintain confidentiality of all sensitive member and organizational information

Qualifications
  • High school diploma or equivalent required; college coursework preferred
  • Minimum of 0-2 years of experience in a call center, healthcare, or customer service environment preferred
  • Strong verbal and written communication skills with a strong patient- and service-focused mindset
  • Ability to follow structured processes, scripts, and compliance requirements consistently
  • Basic computer literacy and ability to navigate multiple systems simultaneously
  • Strong attention to detail and ability to accurately document information
  • Ability to handle sensitive information with professionalism and discretion
  • Willingness to learn healthcare terminology, systems, and workflows
  • Ability to perform effectively in a fast-paced, metrics-driven environment

What Carenet Health employees say

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Get the full story on Breakroom


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About Carenet Health

Sourced by ZipRecruiter

At Carenet Health, our teams have the responsibility to guide millions of people to the healthcare resources and cost savings they need, and to help make the healthcare process less complicated for them. Whether it's finding the best doctors and pharmacies under their health insurance coverage, receiving expert guidance from a registered nurse, enrolling in extra benefits such as gym memberships, or getting an expensive test or procedure done without breaking the bank - we can guide them to the right resources at the right time. We are a leading provider of healthcare engagement, clinical support, telehealth and advocacy solutions. Carenet Health's team of healthcare professionals support more than 50 million healthcare consumers on behalf of 100+ of the nation's premier health plans, providers, health systems and Fortune 500 organizations. The company's mission is to drive market-leading consumer engagement outcomes through innovation and a proprietary Intelligent Engagement methodology.

Industry

Health care and social assistance

Company size

501 - 1,000 Employees

Headquarters location

San Antonio, TX, US

Year founded

1988

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