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Funeral Director – SCI Shared Resources, LLC, Decatur, AL.

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• Compassionately facilitate funeral arrangement discussions with deceased next of kin and preside over visitation, funeral, and graveside services in accordance with family's wishes, company expectations, and local, state, or federal laws.
• As the licensed Funeral Director, ensure compliance with all mortuary, health, and vital statistics regulation compliance within the funeral establishment(s).
• Receive or initiate calls to deceased next of kin, exhibit concern and empathy, obtain or confirm deceased and family contact information, briefly discuss needs (including languages), schedule arrangement appointment, and email appointment confirmation.
• May perform removals or transfers adhering to company standards and processes; care for deceased in a respectful manner; update removal status in proprietary software.
• Greets next of kin and escorts to meeting space; initiates and facilitates arrangement conferences while assessing needs and summarizing desired outcomes.
• Discuss available life insurance and benefits such as Veteran benefits; promote funeral, cemetery, and crematory services and merchandise such as catering, flowers, music, and Ever Lasting Memory products.
• Transition arrangement conference to Funeral Services Counselor/Advisor to present cemetery property and merchandise options, pricing, and contract completion; in absence of an FSA/FSC may perform FSA/FSC responsibilities.
• Review and authorize merchandise and service contract revisions.
• Confirm authorization to proceed with service arrangements; preside as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized, and caring manner consistent with company standards.
• Be present for graveside services included in the purchase agreement; verify that any personal belongings are removed from the deceased prior to burial per the arrangements.
• Visually inspect deceased, adjust casket dressing, deceased attire or makeup, or communicate concerns to preparation staff.
• Visually inspect services arrangements against contractual arrangements and the next of kin expectations; initiate corrective action as appropriate; provide instruction or guidance to services team members.
• Interact with the family to fulfil the death care requests; obtain leads for pre‑need services while interacting with family and guests.
• Perform event planning responsibilities such as resource planning and ordering of music, flowers, or catering to fulfil arrangement requests; produce memorial products including scanning photos, ordering memorabilia or stationary, creating electronic presentations, writing obituaries, and creating online memorials.
• Prepare event room including setting up chairs, tables, flowers, guest books, and appropriate décor; clean chairs, tables, floors, store items properly, identify property in need of repair, and courier/deliver family memorabilia to home.
• May perform attendant duties including parking lot attendant, driver, usher, pallbearer, or courier.
• May attend community or charity events to represent and promote the location or market.
• Work under general guidance; learn to apply licensure to business environment complying with regulations, policies, and procedures; collaborate with peers or manager for assistance and guidance.
• Communicate assignments, expectations, priorities and deadlines with manager; seek guidance and coaching; notify manager when workload is light and volunteer for additional work.
• Adjust effectively to new work structures, processes, requirements or cultures; take initiative to discuss assignments and priorities; accept additional responsibilities as requested or assigned.

• Graduated from an accredited school or college of mortuary science.
• Current Funeral Director license within the practicing state.
• Valid state driver's license with an acceptable driving record required to operate company-owned vehicles.

• Industry experience is preferred.

• Cognitive ability including reasoning, planning, identifying problems, learning quickly, learning from experience, and appropriately applying learning to new situations.
• Process and results oriented; motivated to keep projects moving ahead by removing obstacles and exploring alternatives.
• Positive attitude, drive to continually advance understanding of the industry and business, and self-motivation.
• Ability to build professional and trusting business relations.
• Professional written and verbal communication skills.
• Public speaking skills with ability to influence and gain consensus.
• Proficient using databases in automated processes.
• Proficient MS Office skills.

• Environment: Work is both indoors and outdoors during all seasons and weather.
• Attire: Professional business attire required when in contact with families.
• Postures: Frequent continuous period of time sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings.
• Physical Demands: Manual dexterity required; includes paperwork, calculators, computers, and phone usage.
• Ability to push and pull up to 150 pounds on flat and inclined flooring or ramps.
• Hours: Flexibility of availability may be necessary; services may occur outside of normal business hours; working nights and weekends is frequently necessary.

Location: Roselawn Funeral Home and Cemetery, Decatur, AL.