Are you the person who can keep calm when everything changes at once?
Do you enjoy solving problems, building relationships, and making sure every moving piece comes together successfully?
In this role you don’t just fill schedules, you create stability for clients, families, and caregivers.
Right at Home is looking for an experienced Scheduling Care Coordinator who thrives in a fast-paced environment and is passionate about creating exceptional care experiences. This role is ideal for someone who can think quickly, communicate confidently, lead with compassion, and manage complex scheduling with accuracy and urgency.
Who This Role Is For
This role is a strong fit for someone who:
Naturally takes ownership and follows through
Can confidently manage multiple priorities at once
Communicates clearly and professionally under pressure
Builds strong relationships with both caregivers and families
Enjoys problem solving and thinking ahead
Adapts quickly when schedules or care needs change
Finds satisfaction in creating structure and stability in a fast-moving environment
About the Role
As a Scheduling Care Coordinator, you play a critical role in ensuring clients receive consistent, high-quality care while supporting caregivers in the field. You will work closely with clients, families, caregivers, and office leadership to coordinate schedules, manage care plans, support new client starts, and help maintain a positive team culture.
This role requires previous experience scheduling over 1,500 hours of care per week and the ability to confidently manage a high-volume scheduling environment.
Key Responsibilities
Coordinate and manage caregiver schedules to ensure seamless coverage and continuity of care
Manage incoming shift requests, schedule changes, caregiver call-offs, and urgent staffing needs quickly and effectively
Use home care software to efficiently assign shifts based on caregiver availability, client preferences, and care needs
Develop and maintain client care plans and schedules
Support caregivers through mentorship, communication, and problem solving
Coordinate new client assessments, onboarding paperwork, care plan development, and client starts
Introduce and support caregivers during new client transitions
Maintain ongoing communication with clients and families to ensure satisfaction and quality care
Partner with leadership to anticipate staffing needs and support company growth
Assist with caregiver recruitment, interviews, onboarding, and orientation as needed
Maintain accurate documentation and client records
Leadership Expectations
Lead with professionalism, accountability, and compassion
Remain calm and solution-focused in high-pressure situations
Support caregivers while reinforcing company standards and expectations
Take initiative to identify scheduling gaps, improve processes, and resolve issues proactively
Help create a positive and team-oriented office culture
Qualifications
2 plus years of scheduling or care coordination experience preferred
Must have experience scheduling 1,500 plus hours of care per week
Home care industry experience preferred
Strong organizational, communication, and multitasking skills
Ability to work independently while collaborating with a team
Proficiency with Google Workspace and scheduling software
Associates or Bachelor’s degree preferred
Why Join Right at Home
Supportive and collaborative team culture
Opportunity for professional growth and advancement
Competitive salary with quarterly and annual bonus potential
Paid training and ongoing development
Meaningful work that impacts clients, families, and caregivers every day
Locally owned company with strong values and exceptional culture
Call to Action
If you are someone who thrives in organized chaos, enjoys supporting people, and takes pride in making things happen behind the scenes, we would love to meet you.
Apply today and help us create extraordinary care experiences every day.