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Sauce Jobs (NOW HIRING)

Sauce

Head of Operations

New York, NY

Sauce is a premier restaurant technology platform that helps businesses grow with our Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. We are serving a ...

Sauce

Head of Operations

Miami, FL · On-site

Sauce is a premier restaurant technology platform that helps businesses grow with our Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. We are serving a ...

Sauce

Head of Operations

Miami, FL · On-site

Sauce is a premier restaurant technology platform that helps businesses grow with our Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. We are serving a ...

Sauce On The Side

Front of House

Edwardsville, IL

$14 - $20/hr

Guiding customers through the Sauce on the Side experience * Cashier * Serving food to tables * Occasional use of company vehicle to deliver to customers is a requirement of the position * Cleaning ...

Sauce On The Side

Front of House

Edwardsville, IL

$14 - $20/hr

Guiding customers through the Sauce on the Side experience * Cashier * Serving food to tables * Occasional use of company vehicle to deliver to customers is a requirement of the position * Cleaning ...

Mcapplegarden

Hot Sauce Tester

New York, NY

Come join us this holiday season. We are now accepting applications for enthusiastic and customer focused individuals to fill our seasonal positions. Seasonal associates will have the opportunity to ...

Mcapplegarden

Hot Sauce Tester

Charleston, SC

Come join us this holiday season. We are now accepting applications for enthusiastic and customer focused individuals to fill our seasonal positions. Seasonal associates will have the opportunity to ...

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Sauce information

See salary details

$30.5K

$90.4K

$157K

How much do sauce jobs pay per year?

As of Jun 28, 2026, the average yearly pay for sauce in the United States is $90,386.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $120,000.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of a Sauce Chef (Saucier)?

As a Sauce Chef, your day often begins with prepping and organizing ingredients for a variety of sauces, gravies, and accompaniments required for service. You’ll be responsible for preparing classic and contemporary sauces, tasting and adjusting flavors, and ensuring proper storage and labeling. Collaboration is key, as you’ll coordinate closely with other chefs and line cooks to ensure sauces are ready and compliment main dishes. Your role may also involve mentoring junior kitchen staff and assisting with menu development or specials that highlight new sauces.

What are the key skills and qualifications needed to thrive in the Sauce position, and why are they important?

To thrive as a Sauce Chef (Saucier), you need a solid foundation in culinary techniques, knowledge of flavor pairings, and experience in kitchen operations, often with a culinary degree or equivalent professional training. Familiarity with commercial kitchen equipment, recipe management systems, and food safety certifications is expected. Attention to detail, time management, and effective communication are crucial for coordinating with kitchen staff and ensuring consistency. These skills are vital to delivering high-quality sauces that enhance meals and support the overall success of the restaurant kitchen.

What is a Sauce job?

A Sauce job typically involves preparing, cooking, and managing various types of sauces in a kitchen or food production environment. This role is often found in restaurants, catering services, and food manufacturing, where consistency and flavor development are essential. Responsibilities may include selecting ingredients, maintaining proper texture and taste, and ensuring food safety standards.

More about Sauce jobs
What cities are hiring for Sauce jobs? Cities with the most Sauce job openings:
What states have the most Sauce jobs? States with the most job openings for Sauce jobs include:
What job categories do people searching Sauce jobs look for? The top searched job categories for Sauce jobs are:
Sauce jobs near you
Infographic showing various Sauce job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% Physical job distribution, with an average salary of $90,386 per year, or $43.5 per hour.

Head of Operations

Sauce

New York, NY

Full-time

Medical, Dental, Vision, PTO

Posted 20 days ago

Job description

Sauce is a premier restaurant technology platform that helps businesses grow with our Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. We are serving a 105 billion dollar US local restaurant business. Headquartered in NYC and Tel-Aviv, Sauce wants restaurants to fulfill their highest potential, this means giving local establishments everything they need to connect directly with their customers. The Sauce team pools together decades of restaurant tech experience, along with seasoned tech, sales, marketing, product and operations executives who produce an industry-changing delivery system for successful local restaurants and chains.

Sauce powers ordering, delivery, and operations for a growing base of restaurant partners. As we have scaled, our product has matured, more restaurants have onboarded, and B2C order volume has climbed - but our operational and go-to-market engine has grown without the structure, tooling, or clear ownership needed to keep pace.

Today, complex cross-functional work is carried by a small number of exceptional individuals operating in constant firefighting mode. This is not repeatable or scalable.

We are hiring a Director-level Head of Operations - a Swiss knife operator who can be cross-functional and effective across every domain. One day it's legal ops, one day it's finance ops, one day it's product ops, one day it's delivery. There is no fixed lane. If there is no clear owner for an operational problem, this person is the owner. Their job is to take it, own it, solve it - and if it's recurring, build the system so it never catches the company off guard again.

This is a builder's role. You will inherit talented people and messy, high-volume problems. Your mandate is to turn that into a structured, measurable, scalable operation that runs without depending on any single hero - and where the default solution to a repeatable problem is an automated process or agent, not a new hire.

What You'll Do:
Core scope from day one:

  • Internal escalation layer - Serve as the single accountable owner for any operational issue that crosses two or more functions or reaches an executive level. Own the escalation path end-to-end: triage assign drive to resolution confirm root cause is fixed and QA'd. Delegation is fine. Accountability passing is not.

  • Organizing dispersed functions - Consolidate today's scattered operational activities into coherent teams with clear charters, hand-offs, and accountability. Build playbooks, runbooks, and tooling that replace institutional knowledge held by individuals.

  • B2B escalations function - Own the centralized intake, routing, and resolution of restaurant escalations, with clear owners and SLAs, so that Customer Success can refocus on growth, sales, and retention.

  • Strategic operational initiatives - Own the implementation of cross-functional, project-based operational initiatives that move the needle at a company level.

  • Product operations - Run the operational layer that sits between product/engineering and the field, ensuring releases land cleanly with restaurants.

Step two (as the operating model matures):

  • Delivery operations - Own day-to-day execution and issue resolution for delivery across partners.

  • Customer support - Absorb and structure the support function once the foundation above is in place.

You will be the single point of contact for all operational matters - internally for product, engineering, and GTM teams, and externally as the operational owner restaurant partners can rely on when needed. This is primarily an internal function; external-facing involvement happens as needed, not as a default.

Key Responsibilities:

This role is deliberately focused on building structured, repeatable operations. A separate 0-to-1 operator will continue to own unstructured, exploratory work - e-payments, delivery partnerships, and new market/product launches - where ambiguity is high and the process does not yet exist. Onboarding is also out of scope at this stage.

As functions mature and become repeatable, they move into this organization. The explicit goal is to build an operational engine that is structured, documented, and not dependent on any individual - and where the team this person builds is, wherever possible, a team of agents and automated workflows rather than headcount.

  • Incident ownership and command - Be the single accountable owner for any operational issue that crosses two or more functions. Run the escalation path end-to-end. Delegation of hands-on work is fine; accountability passing is not. This role owns the outcome.

  • Root-cause elimination, not ticket-clearing - Maintain a live registry of recurring issues with root-cause status. Hold functional leads (Engineering, CS, Dispatch, Finance, Product) accountable for permanent fixes on a defined SLA. The authority to set and enforce those SLAs is part of the role. Kill the top recurring issues each quarter; measure recurrence, not volume handled.

  • Build with agents first - When a process is repeatable, the default solution is automation: bots, AI agents, and workflows. Headcount is the last resort, not the first.

  • Stand up clear, documented processes and SLAs - Across all operational workflows, replacing ad-hoc, person-dependent firefighting with measurable systems.

  • Turn field signals into facts - Build a structured intake methodology that converts frontline input into evidence-based case studies and long-term, resolution-oriented processes.

  • Operate with influence, not just authority - Manage cross-functional work across Finance, Legal, CS, Product, and R&D without necessarily having direct reports. Think product manager, not department head.

  • Establish operational metrics and reporting - Track resolution time, SLA attainment, escalation volume, and drive continuous improvement.

  • Remove the operational bottleneck - Between product/engineering releases and the field, so the company can ship and grow faster.

  • Codify institutional knowledge - Currently held by key individuals into playbooks, runbooks, and tooling.

  • Partner with Product, Engineering, Customer Success, and GTM - As the single operational point of contact, reducing executive cognitive load and coordination overhead.

Who You Are:

  • 6+ years in operations leadership at a real operational company - ideally a high-growth marketplace, logistics, food-tech, fintech, or B2B SaaS serving SMB customers. Candidates should come from a company with a recognizable growth story: we want to see that you've scaled something, not just managed it.

  • On-demand delivery or restaurant-tech experience is a strong plus.

  • Bachelor's degree or higher.

  • Proven track record building operational functions from scratch or from chaos - with evidence: playbooks, systems, metrics, before-and-after. Not just "I led ops."

  • Experience owning cross-functional operations across multiple domains simultaneously (legal, finance, support, product ops, delivery).

  • Strong systems and process thinking; comfortable defining SLAs, metrics, and accountability models and holding others to them.

  • Hands-on SQL knowledge - you read the data yourself, you don't wait for someone to pull it.

  • Demonstrated agent and automation building - you can show something you've built: a bot, a workflow, an AI-powered process. Not theoretical interest; actual output.

  • Thrives in chaos - you operate effectively when priorities shift daily, problems are ambiguous, and pressure is high. You don't firefight indefinitely; you turn recurring chaos into documented systems.

  • A service mindset - operational companies are pulled toward serving customers. You build engines that deliver that service at scale.

  • Excellent stakeholder management; credible as the single point of contact for executives, partners, and internal teams.

  • Experience working with Israeli startup culture, or a clear demonstrated ability to operate in a fast-moving, direct, low-hierarchy environment.

  • Based in either NYC or Miami.

Why Join Sauce:

Operational noise is constant in any company that serves real businesses - restaurants need solutions, not just software. Every morning something new creates noise: a delivery issue, a legal question, a finance escalation, a product rollout problem. The difference between a company that scales and one that stalls is whether that noise flows through a structured engine with a clear owner, or through a handful of overloaded individuals.

You will build that engine. And in doing so, you'll unlock the company's next phase of growth.

What We Offer:
  • Strong & Competitive Compensation Package
  • Company-Sponsored Insurance Package (Health, Dental, Vision, Mental Health)
  • Paid Parental Leave
  • Flexible Work Environment
  • Responsible Paid Time Off Policy
Sauce is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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