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Salesforce Ventures Jobs (NOW HIRING)

Client Support Specialist

Las Vegas, NV · On-site

$17.25 - $23.25/hr

Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures. The Customer Experience Associate (CEA I ...

Technical Project Manager

Chicago, IL · On-site

$110K - $145K/yr

With over $65M in backing from top-tier VCs (Shasta Ventures, Salesforce Ventures, ServiceNow, CapGemini) and strong results, we are well on our way to building an amazing organization. Ready to make ...

Customer Experience Associate

Reno, NV

$16.50 - $22/hr

Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures. The Customer Experience Associate (CEA I ...

Client Support Specialist

North Haven, CT · On-site

$18 - $24/hr

Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures. The Customer Experience Associate (CEA I ...

Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures. The Customer Experience Associate (CEA I ...

Growth Partners, and Salesforce Ventures. About the Team: Our Revenue Systems, Data & AI team is responsible for building and powering the infrastructure of our revenue engine. We own the GTM tech ...

With over $65M in backing from top-tier VCs (Shasta Ventures, Salesforce Ventures, ServiceNow, CapGemini) and strong results, we are well on our way to building an amazing organization. Ready to make ...

Growth Partners, and Salesforce Ventures. About the Team: Our Revenue Systems, Data & AI team is responsible for building and powering the infrastructure of our revenue engine. We own the GTM tech ...

The company is backed by leading investors, including NEA, Crane Ventures, Salesforce Ventures, Swift Ventures, BloombergBeta, Firebolt Ventures, and Laconia Capital. We are a globally distributed ...

With over $65M in backing from top-tier VCs (Shasta Ventures, Salesforce Ventures, ServiceNow, CapGemini) and strong results, we are well on our way to building an amazing organization. Ready to make ...

Growth Partners, and Salesforce Ventures. About the Team: Our Revenue Systems, Data & AI team is responsible for building and powering the infrastructure of our revenue engine. We own the GTM tech ...

Growth Partners, and Salesforce Ventures. About the Team: Our Revenue Systems, Data & AI team is responsible for building and powering the infrastructure of our revenue engine. We own the GTM tech ...

Growth Partners, and Salesforce Ventures. About the Team: Our Revenue Systems, Data & AI team is responsible for building and powering the infrastructure of our revenue engine. We own the GTM tech ...

The company is backed by leading investors, including NEA, Crane Ventures, Salesforce Ventures, Swift Ventures, BloombergBeta, Firebolt Ventures, and Laconia Capital. We are a globally distributed ...

It has raised $89 million in venture capital from investors including Giant Ventures, Liberty Mutual Ventures, Tokio Marine Future Fund, Congruent Ventures, Initialized Capital, Salesforce Ventures ...

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Salesforce Ventures information

See salary details

$40.5K

$98.9K

$155K

How much do salesforce ventures jobs pay per year?

As of Jun 14, 2026, the average yearly pay for salesforce ventures in the United States is $98,862.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $119,000.00 per year, depending on experience, location, and employer.

What does a typical day look like for someone working at Salesforce Ventures?

A typical day at Salesforce Ventures involves scouting and evaluating potential SaaS start-ups, conducting due diligence on investment opportunities, and collaborating closely with portfolio companies to support their growth. You’ll attend meetings with founders, work alongside cross-functional Salesforce teams, and often network within the tech industry to stay informed about market trends. Team members frequently participate in internal strategy sessions, investment committee reviews, and sometimes industry conferences or events. This dynamic environment offers the chance to have a direct impact on the future of the enterprise software ecosystem while sharpening your investing and relationship-building skills.

What is a Salesforce Ventures job?

A Salesforce Ventures job typically involves working with the investment arm of Salesforce, which funds and supports innovative enterprise software startups. Roles may include investment analysis, portfolio management, or strategic partnerships to help startups scale within the Salesforce ecosystem. Employees collaborate with entrepreneurs, conduct market research, and identify high-potential companies that align with Salesforce's long-term vision.

What are the key skills and qualifications needed to thrive in the Salesforce Ventures position, and why are they important?

To thrive in a Salesforce Ventures role, you need a strong background in venture capital, business development, and a deep understanding of cloud technology and SaaS business models. Familiarity with Salesforce products, investment analysis tools, and platforms like Excel and Salesforce CRM is highly advantageous. Exceptional networking, communication, and strategic thinking skills are essential for sourcing deals, building partnerships, and influencing internal and external stakeholders. These qualities are crucial for effectively evaluating prospective investments, driving portfolio growth, and aligning with Salesforce Ventures’ mission.

More about Salesforce Ventures jobs
What cities are hiring for Salesforce Ventures jobs? Cities with the most Salesforce Ventures job openings:
What states have the most Salesforce Ventures jobs? States with the most job openings for Salesforce Ventures jobs include:
Infographic showing various Salesforce Ventures job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 93% Full Time, 2% Part Time, and 4% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $98,862 per year, or $47.5 per hour.
Client Support Specialist

Client Support Specialist

Stord, Inc.

Las Vegas, NV • On-site

$17.25 - $23.25/hr

Full-time

Posted 23 days ago


Stord rating

3.8

Company rating: 3.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.
By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.
With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.
The Customer Experience Associate (CEA I) is responsible for delivering timely, accurate, and professional support to clients across multiple communication channels. This is a foundational role focused on executing established processes, managing standard client inquiries, and building core skills in case management and problem-solving.
CEA Is are expected to operate with a strong sense of accountability, consistently meet performance expectations, and develop the skills required to handle more complex scenarios over time.
What You'll Do:
Client Support & Responsiveness
  • Respond to client inquiries across multiple channels (Salesforce, email, Slack, etc.) within established SLAs (response time, resolution time, CSAT)
  • Acknowledge and triage incoming requests quickly to ensure timely engagement
  • Communicate clearly and professionally in all client interactions
  • Provide consistent updates to clients through resolution

Case Management & Execution
  • Manage assigned cases from intake through resolution using established processes
  • Accurately document, categorize, and update cases in Salesforce
  • Follow SOPs to resolve standard and well-defined client issues
  • Escalate more complex or unclear issues to senior team members when needed

Process Adherence & Quality
  • Follow established workflows, SOPs, and guidelines consistently
  • Maintain accurate and complete case documentation
  • Ensure attention to detail in all client communications and system updates
  • Identify when processes are unclear or missing and flag to leadership

Collaboration & Team Support
  • Partner with internal teams as needed to support case resolution
  • Ask questions and seek guidance when navigating unfamiliar scenarios
  • Contribute to a positive, professional, and accountable team environment

Learning & Development
  • Build foundational knowledge of systems, workflows, and client needs
  • Actively incorporate feedback to improve performance
  • Develop problem-solving skills and confidence in handling cases independently
  • Progress toward managing more complex cases with less oversight

What You'll Need:
  • 2 years in customer support, client experience, or a related field
  • Experience in a fast-paced, client-facing, or supply chain environment preferred
  • Familiarity with CRM or ticketing systems preferred
  • Comfortable working across multiple tools and systems