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Salesforce Support Jobs in Minnesota (NOW HIRING)

Collaborate in requirements gathering and support Agile project methodology.Partner cross ... Manage Salesforce quarterly releases.Maintain the integrity of security model by understanding ...

Support agile delivery processes, including backlog refinement, release planning, and production support. Key Qualifications: * 7+ years of Salesforce experience, including platform administration ...

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Salesforce Support information

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$39.7K

$96.8K

$151.8K

How much do salesforce support jobs pay per year?

As of Aug 15, 2026, the average yearly pay for salesforce support in Minnesota is $96,827.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,900.00 and $116,600.00 per year, depending on experience, location, and employer.

Does Salesforce Support offer remote jobs?

Salesforce Support roles often offer remote work options, especially for customer service and technical support positions. Many companies in the tech industry provide remote opportunities for support staff, requiring familiarity with Salesforce tools and certifications. Availability of remote jobs can vary by employer and role requirements.

What are the key skills and qualifications needed to thrive in the Salesforce Support position, and why are they important?

To thrive as a Salesforce Support professional, you need a solid understanding of Salesforce CRM functionality, troubleshooting skills, and a bachelor's degree in information technology or a related field. Familiarity with Salesforce Service Cloud, data management tools, and certifications like Salesforce Administrator are often required. Strong communication, patience, and analytical thinking help you effectively assist users and resolve their issues. These skills are essential to ensure smooth business operations, maximize user satisfaction, and drive organizational productivity.

What are the typical daily responsibilities of a Salesforce Support professional?

Salesforce Support professionals typically handle user inquiries, troubleshoot issues within the Salesforce platform, and provide guidance on best practices and platform usage. Their day involves resolving support tickets, collaborating with technical teams for issue escalation, conducting user training sessions, and helping to implement new Salesforce features. They may also perform routine system maintenance, monitor data quality, and generate reports as needed. This role often requires strong teamwork and collaboration with both end-users and IT or development teams to ensure the system is running smoothly and business needs are met.

What is a Salesforce Support?

A Salesforce Support job involves assisting users with technical issues, troubleshooting system errors, and ensuring the smooth operation of the Salesforce platform within an organization. Responsibilities often include user management, data maintenance, report generation, and providing guidance on best practices. Support professionals may also work on system configurations and collaborate with developers to resolve complex issues. Strong problem-solving skills and a deep understanding of Salesforce functionality are essential for success in this role.

What are the most commonly searched types of Salesforce Support jobs in Minnesota?

The most popular types of Salesforce Support jobs in Minnesota are:

What are popular job titles related to Salesforce Support jobs in Minnesota?

For Salesforce Support jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Salesforce Support jobs in Minnesota look for?

The top searched job categories for Salesforce Support jobs in Minnesota are:

What cities in Minnesota are hiring for Salesforce Support jobs?

Cities in Minnesota with the most Salesforce Support job openings:

Infographic showing various Salesforce Support job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $96,827 per year, or $46.6 per hour.

Salesforce Technical Manager

Tactile Medical

Minneapolis, MN • On-site

Full-time

Re-posted 2 days ago


Tactile Medical rating

8.6

Company rating: 8.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz


Job description

The Salesforce Technical Manager is responsible for leading a team of Salesforce administrators and developers while overseeing the day-to-day operations, stability, and continuous improvement of the Salesforce platform. This role ensures reliable platform delivery, operational excellence, and adherence to Salesforce best practices, governance, and security standards. The Manager partners closely with the Sr. Manager, Salesforce CoE to execute the platform roadmap and support business objectives.

ResponsibilitiesPeople Leadership & Team Management
  • Lead, coach, and develop a team of Salesforce administrators and developers, fostering a culture of accountability, collaboration, and continuous improvement.
  • Manage workload planning, capacity, and priorities to ensure timely and high-quality delivery of platform enhancements and support.
  • Conduct performance management activities including goal setting, feedback, and career development.
Platform Operations & Delivery
  • Own Salesforce operational support processes, including incident management, triage, SLAs, and escalation paths.
  • Operate as a player-coach by stepping into support administrative, development, or operational activities during periods of high demand, resource constraints, production incidents, or other critical business needs.
  • Ensure platform availability, performance, and reliability through proactive monitoring and issue resolution.
  • Oversee release execution, environment management, and deployment activities in alignment with CoE governance standards.
  • Collaborate with the Salesforce Architect to ensure team members adhere to Salesforce architecture standards and best practices.
  • Escalate risks, issues, and capacity constraints to the Sr. Manager with clear recommendations.
Governance, Compliance & Risk Management
  • Enforce Salesforce CoE governance, including change management, release management, and security controls.
  • Ensure adherence to data security, privacy, and compliance requirements.
  • Identify and mitigate operational risks related to platform stability, technical debt, and delivery capacity.
  • Other duties as assigned.
QualificationsEducation & Experience:

Required:

  • Bachelor's degree or equivalent work experience.
  • 7+ years of hands-on Salesforce administration and/or development experience.
  • 2+ years of direct people management experience leading Salesforce administrators and developers.
  • Strong knowledge of Salesforce administration, configuration, development, and platform operations.
  • Experience overseeing Salesforce releases, deployments, and environment management (e.g., sandbox strategy, release coordination).
  • Comprehensive understanding of Salesforce security, data access controls, and compliance requirements.
  • Experience working in Agile or Scrum-based delivery environments.
  • Salesforce Administrator, Platform App Builder, and/or Developer certifications.

Preferred:

  • Experience supporting large user bases and complex Salesforce implementations.
  • Experience reviewing and guiding Salesforce development work, including Apex, Lightning Web Components (LWC), and integrations.
  • Experience in regulated environments with working knowledge of HIPAA, security, and compliance standards.

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