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Internship Salesforce Support Jobs in Minnesota (NOW HIRING)

Jamfsoftware

Marketing Intern

Minneapolis, MN

$15.75 - $21/hr

... support overall company goals and objectives. The Marketing Internship is an opportunity for a ... Experience with Apple, Salesforce, Microsoft Excel, Microsoft Word, and Keynote preferred ...

Mortenson

System Administrator Intern

Minneapolis, MN · On-site

$18/hr

... Salesforce.com. You'll gain an understanding of Mortenson's services and offerings and provide ... Highlights of your time with this Mortenson internship will include: * Supporting marketing data ...

Cardinal Health

Utilizes CRM software (e.g., Salesforce, Atlas) to track sales activities, manage pipelines, and ... Sales internships or sales competitions a plus * Drive for results; action oriented; strong work ...

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Internship Salesforce Support information

What does an Internship Salesforce Support do?

An Internship Salesforce Support role typically involves assisting with the maintenance, configuration, and support of a company's Salesforce platform. Interns may help resolve user issues, perform data entry and clean-up, run reports, and support the implementation of new features or updates. This role is ideal for those looking to gain hands-on experience with Salesforce while developing technical and problem-solving skills in a professional setting. Interns often work closely with experienced Salesforce administrators and teams to learn best practices and industry standards.

What are the key skills and qualifications needed to thrive as an Internship Salesforce Support?

To thrive as an Internship Salesforce Support, you need a basic understanding of CRM concepts, data management, and problem-solving skills, ideally supported by coursework or experience in information technology or business. Familiarity with Salesforce platform tools, CRM software, and an eagerness to learn Salesforce certifications are valuable technical assets. Strong communication, attention to detail, and a collaborative attitude help interns work effectively with teams and users. These skills ensure interns can support users efficiently, contribute to system optimization, and develop professionally in a technical business environment.

What types of projects or tasks can I expect to work on during an Internship Salesforce Support?

As a Salesforce Support intern, you can expect to assist with system user support, troubleshoot basic technical issues, and help maintain data integrity within the Salesforce platform. You may also participate in documenting processes, preparing user training materials, and supporting the implementation of new features or customizations under the guidance of experienced team members. This role often involves close collaboration with IT professionals, business analysts, and end users, offering valuable exposure to both technical problem-solving and business process optimization.

What is the difference between Internship Salesforce Support vs Salesforce Support Specialist?

AspectInternship Salesforce SupportSalesforce Support Specialist
CredentialsTypically pursuing or recent graduate of related fieldRelevant Salesforce certifications often preferred
Work EnvironmentEntry-level, training-focused, temporaryFull-time, client-facing, ongoing support role
Industry UsageInternship programs in tech and CRM companiesEstablished support teams in various industries using Salesforce
Search/Comparison IntentLearning about entry-level Salesforce rolesUnderstanding support job responsibilities and requirements

Internship Salesforce Support positions are entry-level, training-focused roles designed for students or recent graduates gaining initial experience. Salesforce Support Specialist roles are more advanced, requiring relevant certifications and experience, focusing on ongoing client support and issue resolution. The internship serves as a stepping stone toward a full support specialist role in the Salesforce ecosystem.

What are the most commonly searched types of Salesforce Support jobs in Minnesota?

The most popular types of Salesforce Support jobs in Minnesota are:

What are popular job titles related to Internship Salesforce Support jobs in Minnesota?

For Internship Salesforce Support jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Internship Salesforce Support jobs in Minnesota look for?

The top searched job categories for Internship Salesforce Support jobs in Minnesota are:

What cities in Minnesota are hiring for Internship Salesforce Support jobs?

Cities in Minnesota with the most Internship Salesforce Support job openings:

Internship Salesforce Support jobs near you

Salesforce CRM Technical Intern

Saint Paul, MN • On-site

University of St Thomas
Education • 1 - 5K employees

8.1

Company rating: 8.1 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

168th of 627 rated colleges and universities

People enjoy working here

Good employer

Respectful managers

Learn more about University of St Thomasexternal

$16.50/hr

Other

Posted 14 days ago

Job description

OVERVIEW
Job Title: CRM Technical Intern
Pay Rate: $16.50
Location: St Paul
Hours: Monday - Friday (TBD with student intern)
JOB SUMMARY
The ITS Enterprise CRM (Constituent Relationship Management) team has openings for student interns. This is an opportunity to gain hands-on experience connecting business operations and IT systems on Salesforce, the world's leading CRM platform.
CRM Team Student Interns provide frontline support for the Enterprise CRM, assist with system administration and configuration, and help build and maintain business process and support documentation. No prior Salesforce experience is required - training is provided, and interns work alongside CRM administrators, developers, and business analysts.
This position is for 15-20 hours per week during the academic year, flexible around the student's class schedule, with the opportunity to continue into the summer.
Interns will be selected for suitable concentrations from technical/ticket support, documentation and knowledge management, or developer work based on interest and team need, but all interns contribute across both areas.
ESSENTIAL FUNCTIONS
  • Provide day-to-day support, troubleshooting, resolution, or escalation of Enterprise CRM support tickets. Ensure status updates are properly documented and communicated to stakeholders.
  • Collaborate with the Enterprise CRM Team and other ITS teams on assigned work.
  • Attend to administrative tasks such as attending team meetings, sending and receiving email, and responding to instant messages.
  • Follow ITS procedures for communication updates, ticket tracking, knowledge base, and documentation standards.
  • Troubleshoot technical issues by researching online; reviewing forums and technical documentation to find solutions.
  • Assist with development and upkeep of business process and support documentation.
    • Draft, update, and organize knowledge base articles and internal team documentation.
    • Proactively document and communicate status updates in Jira and TDX.
    • Capture screenshots, step-by-step procedures, and job aids that enable end users and future team members to complete processes independently.
    • Assist with documenting existing configuration and processes so that knowledge is retained and transferable.
  • Assist with system administration and configuration
  • Assist with test plan documentation and system testing
  • Assist with data transformation, data audits, and data load preparation, including spreadsheet cleanup and validation.
  • Other miscellaneous technology-related tasks.

TRANSFERABLE SKILLS
  • Introduction to a variety of IT roles, including business analysis, technical writing, administration, support, and development
  • Develop troubleshooting and technical skills
  • Develop professional communication skills
  • Develop a working knowledge of Salesforce CRM, the world's #1 CRM platform
  • Gain experience working within Agile/Scrum practices and enterprise ticketing and project tracking tools (Jira, TDX).
  • Exposure to a broader CRM and ERP technology tool suite (examples: Salesforce, Data Loader, ScheduleOnce, Qualtrics, Banner).
  • Expand knowledge of Microsoft Office applications

QUALIFICATIONS
  • Priority deadline for applying is September 21, 2026, though positions will be open until filled.
  • No prior Salesforce knowledge or experience is required.
  • First-year students strongly encouraged to apply, though all class years welcome to apply. *Must be currently enrolled University of St. Thomas student
  • Interest in computer science, business analysis, database systems, technical writing, or web development.
  • Detail oriented and strong organizational skills with the ability to multi-task
  • Ability to communicate clearly and effectively in writing and in person
  • Approachable and able to work effectively with people from varying backgrounds, both technical and non-technical.
  • Ability to demonstrate independence and occasionally work without supervision
  • General knowledge of Microsoft Office applications, and screen capture software
  • Ability to think critically and apply analytical skills.

HOW TO APPLY
Priority deadline for applying is September 21, 2026, though positions will be open until filled. To be eligible for student employment, St. Thomas students must be degree seeking at the undergraduate, graduate and doctoral levels. Students must be actively enrolled at least part-time in courses for credit. For further information on eligibility please see the Student Employee Toolkit on One StThomas.
On the University of St. Thomas jobs page, follow the instructions to complete an online application.
In light of its commitment to create and maintain a safe learning and working environment, student employment with the University of St. Thomas may require consent and successful completion of a background screening.
The University of St. Thomas is an Equal Opportunity Employer, including disability and protected veteran status.

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