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Sales Retention Manager Jobs (NOW HIRING)

CPI Security

Customer Retention Manager

Charlotte, NC · On-site

$90K - $120K/yr

We are seeking a transformative and high performing Sales & Customer Retention Manager who will play a significant role managing the attrition process and help our business reach new heights. The ...

Bluepeak

Inbound Sales & Retention Specialist

The Inbound Sales Specialist will generate company revenue by closing sales over the phone and ... Maintain positive, consistent and effective communication with your manager, team members and ...

NuCO2

Customer Retention Manager

Stuart, FL · On-site

The Customer Retention Manager is responsible for establishing a single point of contact ... new equipment sales, and updating delivery frequency * Provide account support by analyzing ...

AEG

Retention Manager (Enterprise SaaS)

Manhattan, NY · On-site

$120K - $160K/yr

Retention Manager Live events are fun. Concerts, sporting events, and festivals create memorable ... Partner with Sales to identify and transition expansion opportunities (upsell/cross-sell) where ...

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Sales Retention Manager information

See salary details

$27.5K

$75.8K

$142.5K

How much do sales retention manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for sales retention manager in the United States is $75,848.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $96,500.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

Sales Retention Managers in high-level sales or account management roles can earn $300,000 or more annually, especially with commissions and bonuses. Executive positions such as sales directors, vice presidents, or chief revenue officers also often reach or exceed this salary level, typically requiring extensive experience, leadership skills, and industry knowledge.

What are the key skills and qualifications needed to thrive as a Sales Retention Manager, and why are they important?

To thrive as a Sales Retention Manager, you typically need a background in sales, account management, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software (like Salesforce), analytics tools, and retention metrics is essential for monitoring and improving client engagement. Exceptional communication, problem-solving, and negotiation skills are crucial soft skills for building trust and resolving customer concerns. These abilities are vital for reducing churn, maximizing customer lifetime value, and driving sustainable business growth.

How does a Sales Retention Manager typically collaborate with other departments to improve customer retention rates?

A Sales Retention Manager works closely with customer service, marketing, and product teams to develop and implement effective retention strategies. This often involves analyzing customer feedback, identifying churn patterns, and coordinating targeted campaigns or outreach efforts. Regular meetings and data sharing with these departments help ensure a unified approach to addressing customer concerns and enhancing satisfaction. Collaboration is essential for aligning messaging, resolving issues quickly, and developing solutions that encourage long-term customer loyalty.

What jobs pay 500,000 a year in the US?

High-paying roles such as sales executives, investment bankers, corporate lawyers, and specialized medical professionals can earn $500,000 or more annually. These positions often require extensive experience, advanced degrees, strong negotiation skills, and may involve performance-based bonuses or commissions.

What is the role of a retention manager in sales?

A sales retention manager is responsible for maintaining and strengthening relationships with existing customers to reduce churn and increase repeat business. They analyze customer data, develop retention strategies, and collaborate with sales and marketing teams to improve customer satisfaction and loyalty. Strong communication skills and familiarity with CRM tools are essential for this role.

What does a Sales Retention Manager do?

A Sales Retention Manager is responsible for developing and implementing strategies to retain existing customers and reduce churn. They analyze customer accounts, identify reasons for cancellations or lost sales, and work closely with sales and customer service teams to address issues and improve customer satisfaction. Their goal is to build long-term customer relationships, increase loyalty, and ultimately maximize revenue by ensuring clients continue to use the company’s products or services.

What is the difference between Sales Retention Manager vs Customer Success Manager?

AspectSales Retention ManagerCustomer Success Manager
Primary FocusRetaining existing clients and reducing churn through sales strategiesEnsuring customer satisfaction and long-term success with the product/service
Required SkillsSales techniques, negotiation, account managementCustomer relationship management, communication, problem-solving
Work EnvironmentSales teams, account management departmentsCustomer support, onboarding, account management teams
Common CertificationsSales certifications, CRM trainingCustomer service certifications, CRM proficiency

While both roles focus on client retention, the Sales Retention Manager emphasizes sales strategies to keep clients, whereas the Customer Success Manager concentrates on ensuring customer satisfaction and product adoption for long-term success.

What job makes $10,000 a month without a degree?

A Sales Retention Manager can potentially earn $10,000 or more per month through commissions and bonuses, especially in industries like software or high-value services. Success in this role depends on strong sales skills, experience, and the ability to build client relationships, often without requiring a formal degree.
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What states have the most Sales Retention Manager jobs? States with the most job openings for Sales Retention Manager jobs include:
What job categories do people searching Sales Retention Manager jobs look for? The top searched job categories for Sales Retention Manager jobs are:
Sales Retention Manager jobs near you
Infographic showing various Sales Retention Manager job openings in the United States as of June 2026, with employment types broken down into 54% Full Time, and 46% Contract. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $75,848 per year, or $36.5 per hour.

Customer Retention Manager

MPC AZ Contact Center LLC

Phoenix, AZ • On-site

$62K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Description:


Customer Retention Manager

Moxie Pest Control | Full-Time | Day Shift | In-Person (Priest & Broadway)
$62,000 Salary + Annual Bonus + Comprehensive Benefits + Leadership Development

At Moxie Pest Control, we believe exceptional leaders do more than manage people they inspire teams, drive performance, and create an environment where employees and customers thrive.

We're seeking a Customer Retention Manager to lead one of the most impactful departments in our organization. In this role, you'll oversee our Account Care Team, which specializes in helping customers find solutions and maintain service when they are considering cancellation.

As the Customer Retention Manager, you'll be responsible for developing Team Leads, coaching employee performance, analyzing key metrics, improving retention strategies, and protecting millions of dollars in recurring revenue across five markets. This is a highly visible leadership position where your ability to develop people, solve problems, and drive measurable results will directly influence company growth.

This is far more than a traditional customer service management role. We're looking for a leader who thrives on accountability, enjoys using data to identify opportunities, and is passionate about helping both employees and customers succeed.

If you're a dependable, positive leader who enjoys coaching others, building high-performing teams, and making a meaningful impact, we'd love to hear from you.

Why People Apply Here

? Competitive salary plus performance bonus

? Lead a department that directly impacts company growth

? Manage leaders and develop future managers

? Full benefits package

? Stable, growing company with advancement opportunities

? Leadership team that values initiative and ownership

? Positive, team-oriented culture

? Clear performance expectations and measurable goals

? Opportunity to influence operations across five markets

What You'll Actually Earn

Base salary is $62,000 annually + Annual Bonus

Performance bonus opportunities are based on retention performance, revenue protection, customer durability, and operational excellence across five markets. Strong performers who consistently drive results can earn the full bonus opportunity.

Is This Role a Fit for You?

This job will be a great fit if you:

? Enjoy coaching and developing people

? Hold team members accountable while maintaining positive relationships

? Are comfortable leading through metrics and performance goals

? Love solving problems and improving processes

? Stay calm, professional, and solutions-focused under pressure

? Have experience leading customer service, retention, sales, or contact center teams

? Are motivated by measurable results and continuous improvement

? Use data to make decisions instead of relying on assumptions

This role may not be the best fit for someone who avoids difficult conversations, dislikes accountability, struggles with performance coaching, or prefers managing tasks more than developing people.

Schedule

Monday–Friday (Daytime)

Occasional schedule flexibility as business needs require

Benefits

? 401(k)

? Dental insurance

? Health insurance

? Vision insurance

? Paid time off

? Paid holidays

? Parental leave

? Referral program

? Leadership development opportunities

Qualifications

? 3+ years of leadership experience in customer service, retention, sales, or contact center operations

? Experience coaching and developing employees

? Strong communication and conflict-resolution skills

? Ability to analyze performance data and drive improvements

? Experience managing team leads or supervisors preferred

? Home services, subscription business, or recurring revenue experience preferred

If you're a leader who enjoys developing people, driving performance, and building a culture of accountability while helping customers stay with a company they trust, we'd love to meet you.

Apply today to join the Moxie team.

Moxie Pest Control is an Equal Opportunity Employer and participates in E-Verify.

Requirements: