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Sales Operations Program Manager Jobs in Kentucky

Verst

Manager Sales Operations

Erlanger, KY · On-site

Manager, Sales Operations Department: Sales Location: Erlanger, Kentucky Reports To: Director of Customer Success Direct Reports: None FLSA: Exempt Working conditions: No adverse environmental ...

Verst

Manager Sales Operations

Erlanger, KY · On-site

Manager, Sales Operations Department: Sales Location: Erlanger, Kentucky Reports To: Director of Customer Success Direct Reports: None FLSA: Exempt Working conditions: No adverse environmental ...

Strategic Resources Inc

Program Manager

Fort Knox, KY · On-site

Provide operational expertise and oversight of the Program Management Office (PMO). * Direct and manage PMO actions for day-to-day TAP functions to ensure all contract requirements are met Conduct ...

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All JobsSales Operations Program JobsSales Operations Program Manager JobsSales Operations Program Manager Jobs in Kentucky

Sales Operations Program Manager information

See Kentucky salary details

$31.7K

$86.3K

$127.2K

How much do sales operations program manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for sales operations program manager in Kentucky is $86,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,200.00 and $96,400.00 per year, depending on experience, location, and employer.

How does a Sales Operations Program Manager typically collaborate with sales and cross-functional teams?

A Sales Operations Program Manager works closely with sales teams to streamline processes, implement tools, and analyze performance data to drive efficiency and effectiveness. They also coordinate with marketing, finance, and IT departments to align strategies and ensure smooth execution of sales programs. Effective communication and project management skills are essential, as the role often involves facilitating meetings, gathering requirements, and leading cross-functional initiatives. This collaborative environment provides opportunities to influence business outcomes and build strong professional relationships across the organization.

What is the difference between Sales Operations Program Manager vs Sales Operations Analyst?

AspectSales Operations Program ManagerSales Operations Analyst
CredentialsTypically requires a bachelor’s degree, often with project management or business certificationsUsually requires a bachelor’s degree in business, marketing, or related field
Work EnvironmentLeads projects, manages cross-functional teams, and develops strategic initiativesAnalyzes sales data, prepares reports, and supports sales teams with insights
Employer & Industry UsageCommon in tech, SaaS, and large sales organizationsWidely used across industries for sales support roles

The Sales Operations Program Manager focuses on managing sales projects and strategic initiatives, while the Sales Operations Analyst primarily analyzes sales data and supports sales teams. Both roles are essential in sales operations but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Sales Operations Program Manager, and why are they important?

To thrive as a Sales Operations Program Manager, you need strong analytical skills, project management expertise, and a solid understanding of sales processes, typically supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems like Salesforce, data visualization tools, and often certifications in project management (such as PMP) are commonly required. Excellent communication, problem-solving, and stakeholder management are standout soft skills for this role. These abilities are vital for optimizing sales strategies, driving operational efficiency, and supporting sales teams effectively.

What does a Sales Operations Program Manager do?

A Sales Operations Program Manager is responsible for optimizing and overseeing the processes, tools, and strategies that support a company's sales team. They analyze data, implement sales technologies, and coordinate cross-functional projects to improve sales efficiency and effectiveness. By developing best practices and ensuring smooth communication between departments, they help drive revenue growth and achieve sales targets. Their role often involves project management, process improvement, and collaboration with sales, marketing, and finance teams.
What are popular job titles related to Sales Operations Program Manager jobs in Kentucky? For Sales Operations Program Manager jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Sales Operations Program Manager jobs in Kentucky look for? The top searched job categories for Sales Operations Program Manager jobs in Kentucky are:
What cities in Kentucky are hiring for Sales Operations Program Manager jobs? Cities in Kentucky with the most Sales Operations Program Manager job openings:
Sales Operations Program Manager jobs near you
Infographic showing various Sales Operations Program Manager job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $86,287 per year, or $41.5 per hour.

Manager Sales Operations

Verst

Erlanger, KY • On-site

Full-time

Posted 29 days ago

Job description

Manager, Sales Operations

Department:                     Sales

Location:                            Erlanger, Kentucky

Reports To:                        Director of Customer Success

Direct Reports:                 None

FLSA:                                   Exempt

Working conditions:       No adverse environmental conditions.  Typical office environment.    

Position Summary

The Manager of Sales Operations plays a critical role in maximizing the value, adoption, and effectiveness of the company’s CRM platform, with a primary focus on Salesforce. This position is responsible for CRM administration, data governance, reporting, process optimization, and user enablement to ensure the Sales and Marketing teams have accurate information, efficient workflows, and actionable insights.

The role partners closely with Sales, Customer Success, Marketing, and Leadership  to strengthen Salesforce CRM discipline, improve pipeline visibility, support strategic initiatives, and provide data trends to drive actionable insights.

Key Responsibilities

CRM Administration & Compliance

·       Serve as the administrator of Salesforce CRM, ensuring the platform supports sales workflows, pipeline management, customer visibility, and business reporting needs.

·       Maintain CRM governance, compliance, user permissions, data integrity, required fields, account ownership, opportunity stages, and standardized usage practices.

·       Develop and maintain Salesforce reporting for weekly, monthly and annual business reviews, leadership meetings, pipeline discussions, and sales performance presentations.

Data Management & Reporting

·       Maintain accurate CRM data, including accounts, contacts, leads, opportunities, activities, pipeline metrics, and customer records; create dashboards and reports that provide leadership with clear visibility into sales activity and performance.

·       Analyze CRM trends, pipeline movement, forecast accuracy, conversion rates, activity levels, and revenue opportunities to identify risks, gaps, and actionable improvements.

Cross-Functional Collaboration and Support

·        Support and maintain CRM-based lead generation processes, including prospect assignment, qualification tracking, follow-up visibility, and communication workflows.

·       Own and maintain the sales collateral database, ensuring sales materials, presentations, case studies, process documents, and customer-facing resources are organized, current, easily accessible, and aligned with CRM and sales enablement processes.

Performance Management

·       Monitor KPIs such as lead conversion, opportunity progression, forecast accuracy, average deal size, activity completion, data hygiene, and sales cycle length; recommend improvements based on findings.

Technology & Tools

·       Manage and optimize the sales technology stack with Salesforce CRM as the central system of record, ensuring integrations, analytics tools, and automation platforms support consistent data flow and reporting.

·       Train and support sales and marketing users on CRM processes, dashboards, reporting standards, and best practices to increase adoption, consistency, and efficiency.

Qualifications and Requirements

·        Bachelor’s degree in business, Supply Chain, Logistics, or related field

·        3+ years of experience in sales operations

·        Proficiency in data analytics tools (Power BI, Excel).

·        Certified Salesforce Administrator or similar certification or training

·        Excellent communication and problem-solving skills.

·        Strong analytical skills

Preferred Skills

·        Experience with lead generation and lead process

·        Experience in logistics, transportation, or 3PL industry

·        Ability to thrive in a fast-paced, dynamic environment

·        Demonstrated ability to gather data from multiple sources to drive results

·        Demonstrated time management and organizational skills, overall responsiveness

The duties and responsibilities listed above are representative of the duties of the position, and do not include all the tasks that the incumbent may be required to perform.  The incumbent must be able to perform all of the essential functions of this job, either with or without reasonable accommodation.

Review and Approval:  Indicates review by incumbent and approval by supervisor.

 

Employee:        _______________________________                      Date:  _____________________

 

Supervisor:         _______________________________                    Date:  _____________________

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