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Sales Operations Manager Jobs in Springfield, PA

Wolters Kluwer

Sales Operations Analyst

Philadelphia, PA · On-site

$63K - $108K/yr

About the Opportunity We are building a Revenue Operations function from the ground up inside our ... Today, sales performance reporting is managed independently across Sales leaders using their own ...

Wolters Kluwer

Sales Operations Analyst

Philadelphia, PA · On-site

$63K - $108K/yr

About the Opportunity We are building a Revenue Operations function from the ground up inside our ... Today, sales performance reporting is managed independently across Sales leaders using their own ...

Wolters Kluwer

Sales Operations Analyst

Philadelphia, PA · On-site

$63K - $108K/yr

About the Opportunity We are building a Revenue Operations function from the ground up inside our ... Today, sales performance reporting is managed independently across Sales leaders using their own ...

IQVIA

Sales Operations Analyst

Wayne, PA · On-site

$41K - $103K/yr

Manage exception requests * Ensure eligible participants are on sales incentive plan (i.e. new hires) * Participate in the annual Incentive Compensation Governance program (plan development and ...

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Sales Operations Manager information

See Springfield, PA salary details

$34.4K

$93.7K

$138.2K

How much do sales operations manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for sales operations manager in Springfield, PA is $93,721.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,100.00 and $104,700.00 per year, depending on experience, location, and employer.

What is a sales operations manager?

Sales Operations Managers are professionals who oversee and optimize the processes, tools, and strategies that support a company's sales team. They analyze sales data, manage CRM systems, streamline workflows, and coordinate between different departments to ensure sales goals are met efficiently. Their role often includes forecasting, reporting, territory alignment, and training sales staff. By improving sales processes and removing obstacles, they help the sales team perform at its best.

What does a sales operations manager do?

A sales operations manager ensures that salespeople are operating at their optimal efficiency. Through the use of data and the latest technology, they help manage the sales staff with a focus on improving productivity. Job duties for a sales operations manager include evaluating Customer Relationship Management (CRM) data. This information allows them to provide meaningful sales content, manage lists of viable sales leads, and connect salespeople with the right customers. They may also create sales dashboards to allow sales managers to make the best business decisions.

What are the key skills and qualifications needed to thrive as a sales operations manager, and why are they important?

To thrive as a Sales Operations Manager, you need strong analytical abilities, process optimization skills, and a background in business or sales, often supported by a relevant degree. Proficiency with CRM platforms like Salesforce, data analysis tools such as Excel or Tableau, and sales automation systems is typically required. Exceptional communication, problem-solving, and leadership abilities help drive cross-functional collaboration and influence stakeholders. These skills ensure efficient sales processes, data-driven decision-making, and the achievement of revenue goals.

What are some common challenges faced by sales operations managers, and how can they be addressed?

Sales Operations Managers often encounter challenges such as aligning sales processes across teams, integrating new technologies, and maintaining accurate sales data. Addressing these issues requires strong communication skills, continuous training, and close collaboration with sales, marketing, and IT departments. Proactively standardizing procedures and utilizing CRM tools can help streamline workflows and improve data accuracy, ultimately boosting overall sales team efficiency.

What is the difference between Sales Operations Manager vs Sales Analyst?

AspectSales Operations ManagerSales Analyst
ResponsibilitiesOversees sales processes, strategy, and team coordinationAnalyzes sales data, generates reports, and provides insights
Required SkillsLeadership, strategic planning, CRM managementData analysis, Excel, reporting tools
Work EnvironmentManagement, cross-department collaborationData-focused, analytical tasks
Common CertificationsSalesforce certifications, management trainingData analysis certifications, Excel courses

The Sales Operations Manager focuses on managing sales processes and teams, while the Sales Analyst concentrates on analyzing sales data to inform decisions. Both roles require analytical skills, but the manager role involves leadership and strategic planning, making it suitable for those with management experience.

More about Sales Operations Manager jobs

What job categories do people searching Sales Operations Manager jobs in Springfield, PA look for?

The top searched job categories for Sales Operations Manager jobs in Springfield, PA are:

What cities near Springfield, PA are hiring for Sales Operations Manager jobs?

Cities near Springfield, PA with the most Sales Operations Manager job openings:

Sales Operations Manager jobs near you

Sales Operations Specialist

Gap International

Springfield, PA • On-site

Full-time

Medical, Retirement

Re-posted 18 days ago

Job description

ABOUT THE ROLE
We are seeking a highly motivated Sales Operations Specialist to support our growing Business Development division. In this pivotal role, you will manage and optimize sales systems and processes, support lead outreach and CRM activities, deliver actionable insights through data analysis, and collaborate across teams to drive alignment and execution of strategic objectives.
ABOUT GAP INTERNATIONAL
Gap International is a global performance consulting company that works with executives and their organizations to produce extraordinary business results in the ever-changing marketplace. We specialize in helping leaders articulate and fulfill the boldest possible future for their business, creating breakthrough outcomes and aligning the organization's actions to be consistent with that future. For nearly 50 years, Gap International has worked with over 50,000 executives in 1,500 organizations across 65 countries-from CEOs and executives of Fortune 1000 companies to entrepreneurs. Gap International has experience in every major industry sector, including manufacturing, retail, energy, FMCG, pharmaceuticals, healthcare, technology, telecommunications, and financial services.
RESPONSIBILITIES
CRM & Data Management
  • Own and maintain CRM integrity, ensuring accurate data capture, pipeline hygiene, lifecycle tracking, and system adoption.
  • Configure, update, and document CRM processes (D365) to support sales and business development workflows.
  • Support tool adoption, troubleshoot issues, and act as the primary point of contact for system inquiries.

Pipeline Management & Outreach Operations
  • Assist with outbound lead engagement strategies, sequencing, reach out templates, and targeted communication aligned with division goals.
  • Help qualify, categorize, and track inbound and outbound leads; ensure timely follow-ups and CRM updates.
  • Supporting the organization with prospecting cold leads & identifying past client/warm leads that are aligned with company strategy
  • Oversee the sales process with clients from initial introduction through the transition to delivery

Reporting & Analytics
  • Develop PowerBI dashboards, reports, and scorecards tracking sales performance, pipeline health, conversion metrics, and trends.
  • Provide insights that guide decision-making for leadership, spotlight opportunities for improvement, and highlight process inefficiencies.

Process Optimization & Documentation
  • Identify and implement process improvements to streamline workflows, automate repetitive tasks, and boost operational efficiency.
  • Document sales procedures, best practices, and playbooks to support consistency across the business development and broader sales organization.

REQUIREMENTS
  • 3-5 years of sales, sales operations, business operations, or related experience.
  • Background in consultative/ relationship-based sales with hands-on responsibility for pipeline management, client engagement, and account follow-through.
  • Strong CRM experience (ideally D365) with proven data and process ownership.
  • Solid analytical skills and comfort presenting data visuals, metrics, and insights to drive decisions.
  • Proficient with Microsoft suite of products (Excel, PowerPoint, Word, SharePoint, D365, etc)

GAP INTERNATIONAL ASSOCIATES
  • Purposeful people at work impacting companies around the world
  • People who thrive in a learning environment and enjoy learning, growing, and performing at their best; energized to continually push beyond their comfort zone
  • Comfortable with ambiguity; eager to take on things they don't know how to do
  • Curious and flexible when it comes to their own growth and development, as well as receptive to coaching and feedback to maximize their potential
  • Willing to communicate and contribute thoughts, insights and new ideas to senior leaders both internally and externally

WHAT WE OFFER
  • Purpose-driven work
  • An unmatched culture and commitment to ongoing growth and development
  • Highly competitive health benefits
  • Generous 401k
  • Bonus based on company and individual performance
  • Tuition reimbursement
  • International travel opportunities

Gap International associates are based out of our corporate office in the Philadelphia metropolitan area. In order to be considered for this role, applicants should be legally authorized to work in the US.
Gap International is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need, and all qualified candidates will receive consideration.

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