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Sales Operations Director Jobs in Tennessee (NOW HIRING)

Director Sales Operations Nashville, Tennessee Novatech, The Managed Office Provider, delivers a comprehensive portfolio of IT, Print, Cloud, and Security solutions nationwide. We are seeking a ...

About the Role The Manager, Sales Operations is a key leader connecting strategy, people, and performance across IVX Health's Sales and Growth functions. This role manages and leads the Sales ...

About the Role The Manager, Sales Operations is a key leader connecting strategy, people, and performance across IVX Health's Sales and Growth functions. This role manages and leads the Sales ...

About the Role The Manager, Sales Operations is a key leader connecting strategy, people, and performance across IVX Health's Sales and Growth functions. This role manages and leads the Sales ...

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Sales Operations Director information

What does a sales operations director do?

A Sales Operations Director oversees and optimizes a company's sales processes, ensuring the sales team operates efficiently and meets business goals. They are responsible for developing strategies, managing sales analytics, implementing tools and technologies, and collaborating with other departments to streamline workflows. Additionally, they analyze sales data to identify trends, forecast sales, and recommend improvements to enhance productivity and revenue growth.

How does a sales operations director typically collaborate with sales, marketing, and finance teams to drive business growth?

A Sales Operations Director plays a central role in ensuring alignment between sales, marketing, and finance by facilitating effective communication and data sharing. They often coordinate sales forecasting, pipeline management, and performance analytics, providing actionable insights to all departments. This collaboration helps streamline processes, optimize revenue strategies, and ensure that sales goals are realistic and aligned with broader business objectives. Regular cross-functional meetings and shared reporting systems are common practices to maintain this alignment.

What are the key skills and qualifications needed to thrive as a sales operations director, and why are they important?

To thrive as a Sales Operations Director, you need a deep understanding of sales processes, data analysis, and business strategy, typically supported by a bachelor’s degree in business or a related field. Expertise with CRM platforms like Salesforce, sales analytics tools, and possibly certifications in project management or data analysis is highly valuable. Exceptional leadership, problem-solving, and communication skills help you drive alignment across teams and optimize sales performance. These skills and qualities are vital for ensuring efficient operations, informed decision-making, and sustained revenue growth.

What is the difference between Sales Operations Director vs Sales Manager?

AspectSales Operations DirectorSales Manager
ResponsibilitiesOversees sales processes, strategy, and analytics at a high level, aligning sales goals with company objectives.Manages sales team, sets targets, and directly oversees sales activities and client relationships.
Required CredentialsBachelor's degree, often an MBA, with experience in sales operations or analytics.Bachelor's degree, sales experience, and leadership skills.
Work EnvironmentStrategic, cross-departmental, often in an office setting.Field and office-based, direct interaction with sales teams and clients.
Industry UsageCommon in large organizations with complex sales processes.Widely used across industries for direct sales team management.

The Sales Operations Director focuses on strategic planning, analytics, and process optimization, while the Sales Manager handles day-to-day sales activities and team management. Both roles require sales experience, but the Director operates at a higher, more strategic level.

What are the most commonly searched types of Sales Operations jobs in Tennessee?

The most popular types of Sales Operations jobs in Tennessee are:

What are popular job titles related to Sales Operations Director jobs in Tennessee?

For Sales Operations Director jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Sales Operations Director jobs in Tennessee look for?

The top searched job categories for Sales Operations Director jobs in Tennessee are:

What cities in Tennessee are hiring for Sales Operations Director jobs?

Cities in Tennessee with the most Sales Operations Director job openings:

Infographic showing various Sales Operations Director job openings in Tennessee as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Director Sales Operations

Novatech.net

Nashville, TN • On-site

Full-time

Retirement, PTO

Re-posted 9 days ago


Job description

Director Sales Operations
Nashville, Tennessee
Novatech, The Managed Office Provider, delivers a comprehensive portfolio of IT, Print, Cloud, and Security solutions nationwide. We are seeking a Director of Sales Support to lead a highly visible business function that sits at the center of revenue execution, customer experience and operational performance.
Reporting to the President of Office Technology, this leader will oversee sales support, contracts, leasing, billing and procurement while helping transform how the business operates. The opportunity is not simply to manage a team. It is to strengthen execution, improve processes, remove friction and build the operational foundation needed to support growth.
We are looking for a leader who enjoys solving problems, developing strong teams, driving accountability and creating better ways of working.
Why This Role MattersEvery sales organization talks about growth. Few invest in the operational infrastructure required to support it.
The Director Sales Operations will partner directly with executive leadership to improve the systems, processes and teams that impact revenue, margin, customer experience and employee productivity. Success in this role will be measured by your ability to simplify complexity, improve execution and make the business more consistent, efficient and scalable.
This is a highly visible leadership position with direct influence on revenue execution, customer experience and operational performance across the organization.
What You'll Own
  • Sales support and deal execution
  • Contracts, leasing, and billing operations
  • Procurement and vendor management
  • Process improvement and automation initiatives
  • Cross-functional operational projects
  • Manager-level team leadership and development
  • Key performance indicators, accountability and operating discipline
  • Sales process efficiency and revenue realization
  • Operational workflows that support growth and customer experience

What We're Looking For
Required Qualifications
  • 7+ years of progressive leadership experience in sales operations, sales support, customer operations, revenue operations or a related business-to-business environment
  • Demonstrated success leading process improvement, automation and organizational change initiatives
  • Strong financial and operational acumen with an understanding of margins, cost control, working capital and business performance
  • Proven experience building, developing and leading manager-level leaders
  • A track record of improving business results through stronger processes, systems and execution
  • Strong communication skills and the ability to influence across multiple functions

Preferred Qualifications
  • Office technology, managed print, equipment leasing or related industry experience
  • Experience with recurring billing, contracts, leasing, procurement and vendor management
  • Experience with CRM, ERP, billing and lease management platforms
  • Lean, Six Sigma, Operational Excellence, Continuous Improvement or similar methodologies

Why Novatech
  • Direct partnership with executive leadership
  • High-impact role with visibility across the organization
  • Opportunity to lead meaningful operational transformation
  • Ability to influence revenue growth, customer experience and profitability
  • Collaborative culture focused on accountability, ownership and continuous improvement
  • Base salary and bonus opportunity aligned with experience, qualifications and scope of responsibility
  • Comprehensive benefits package
  • 401(k) with company match
  • Paid Time Off (PTO), Volunteer Time Off (VTO), Floating Holidays, Company Holidays and Parental Leave
  • Professional development and leadership growth opportunities

This role offers the opportunity to leave a lasting mark on a growing organization by building stronger teams, improving execution, enhancing the customer experience and creating the operational foundation that enables future growth.
Equal Employment OpportunityNovatech provides equal employment opportunities to all employees and applicants for employment. We consider qualified applicants without regard to race, color, religion, creed, national origin, sex, pregnancy, sexual orientation, gender identity, age, disability, citizenship or immigration status, marital status, genetic information, veteran status, or any other characteristic protected by applicable law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.