ZipRecruiter

Log In

1

Sales And Service Representative Jobs (NOW HIRING)

Northern Bank

$20 - $25/hr

Reading The Sales and Service Representative (SSR) is responsible for providing an exceptional in-branch client experience by handling every client need from sales to service. The SSR will handle all ...

next page

Showing results 1-20

All JobsSales And Service Representative Jobs

Sales And Service Representative information

See salary details

$23K

$61.4K

$108.5K

How much do sales and service representative jobs pay per year?

As of Jun 9, 2026, the average yearly pay for sales and service representative in the United States is $61,448.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Sales And Service Representative vs Customer Service Associate?

AspectSales And Service RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; sales certifications often preferredHigh school diploma typically required
Work EnvironmentRetail, call centers, or direct sales settingsCall centers, retail, or service desks
Employer & Industry UsageSales-driven roles in retail, telecom, bankingCustomer support in various industries
Common Search & ComparisonOften compared for sales and customer interaction skillsCompared for support and service skills

The main difference is that Sales And Service Representatives focus on both selling products or services and providing customer support, while Customer Service Associates primarily handle customer inquiries and support without a sales component. Both roles require strong communication skills and are common in retail and service industries, but their primary objectives differ.

What are Sales and Service Representatives?

Sales and Service Representatives are professionals who interact directly with customers to sell products or services and provide support before, during, and after a sale. They typically answer customer inquiries, resolve issues, process orders, and offer product recommendations. Their role is crucial in ensuring customer satisfaction and building long-term relationships with clients. In many industries, they also play a key role in achieving sales targets and gathering feedback for continuous improvement.

What are the key skills and qualifications needed to thrive as a Sales And Service Representative, and why are they important?

To succeed as a Sales And Service Representative, you need strong interpersonal skills, product knowledge, and a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and sales tracking tools is commonly required. Outstanding communication, active listening, and problem-solving abilities help build rapport and address customer needs effectively. These skills are essential as they drive customer satisfaction, foster long-term client relationships, and contribute directly to business growth.

What are some common challenges faced by Sales and Service Representatives, and how can they be overcome?

Sales and Service Representatives often encounter challenges such as managing high customer expectations, handling difficult conversations, and balancing sales targets with quality service. To overcome these challenges, it's essential to develop strong communication and active listening skills, maintain a positive attitude under pressure, and stay well-informed about the products or services offered. Regular training, team support, and utilizing customer relationship management (CRM) tools can also help representatives handle these challenges more effectively and deliver excellent results.
What cities are hiring for Sales And Service Representative jobs? Cities with the most Sales And Service Representative job openings:
Who are the top companies hiring for Sales And Service Representative jobs? The top employers for Sales And Service Representative jobs are:
What states have the most Sales And Service Representative jobs? States with the most job openings for Sales And Service Representative jobs include:
What are popular job titles related to Sales And Service Representative jobs? For Sales And Service Representative jobs, the most frequently searched job titles are:
Sales And Service Representative jobs near you
Infographic showing various Sales And Service Representative job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 38% Full Time, and 59% Part Time. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $61,448 per year, or $29.5 per hour.
Inside Sales & Service Representative

Inside Sales & Service Representative

Hajoca Corporation

Costa Mesa, CA • On-site

$20 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Hajoca rating

8.0

Company rating: 8.0 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

82nd of 336 rated retail wholesalers

Job description

Hajoca Corporationis one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858,Hajoca is a company based on the principles of "Service, Integrity, Reliability," and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.
Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what's special about each local marketplace.
Hajoca is one of those trade names and is looking for an Inside Sales & Service Representative at their Costa Mesa, CA location.
Pay for Inside Sales & Service Representative is between $20 and $25 per hour at this location.
Do you take pride in providing an excellent customer experience? Are you outgoing, knowledgeable, and service-oriented? Do you have the determination to close sales and build lasting relationships with new and existing customers? If so, we'd like you to join our team as an Inside Sales & Service Representative.
About the Role:
You will:
  • Meet or exceed the sales targets established by your Manager.
  • Work with the Profit Center Manager to establish revenue and margin targets.
  • Accurately process Sales Orders and Bids generated through telephone sales transactions.
  • Assist customers who pick up their order at our Profit Center.

  • Find innovative ways to grow sales with existing customers and become their trusted advisor.
  • Generate sales leads that develop into new customers.
  • Identify opportunities for value-added services and articulate our solutions.
  • Investigate and resolve customer problems, address pricing deductions and material returns timely and in accordance with Company policy and procedure, and follow up to ensure resolution and customer satisfaction.
  • Support Counter and Outside Sales activities and all Profit Center activities as part of our Profit Center team.

  • Communicate to the Profit Center Manager and Credit Manager any changes in a customer's business that might cause a credit risk.
  • Successfully complete required safety and compliance training programs as assigned.
  • Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About You:
  • 1 year of experience in customer service or inside sales; contractor sales preferred.
  • Knowledge of products sold in the Profit Center preferred.

Our ideal candidate will also:
  • Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, and customer contact files, and to analyze customer data.

  • Demonstrate outstanding customer service, telephone/verbal communication, and generous listening skills.
  • Demonstrate product knowledge to answer customer questions and identify opportunities to upsell or cross sell.
  • Build influential relationships and trust with customers and vendors through open and interactive communication.
  • Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale.
  • Be able to build positive working relationships and inspire teamwork with co-workers.

  • Be able to learn and operate the computer related systems used to process orders.
  • Be able to learn to operate warehouse material-handling equipment.
  • Read, write, speak, and understand English.
  • Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.

The benefits of working with us:
Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:
Full-time benefits (for team members working 30 or more hours per week):
  • Medical, dental, vision, and prescription coverage
  • Accident, Hospital Indemnity, and critical care coverage
  • Life insurance and Long Term Disability
  • Pre-tax accounts for healthcare, dependent care, and commuter benefits
  • Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
  • Paid pregnancy and parental leave
  • Paid day of community service

Full-time and part-time benefits:
  • 401(k)
  • Retirement cash account with company contributions
  • Targeted training programs focused on your personal and professional growth
  • Company wellness program
  • Employee discounts
  • College tuition benefits

*Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program.
EEOC Statement
Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.
We are a drug free workplace. Employment is contingent upon pre-employment drug screening, subject to any federal, state and local laws.
#ZR
#MON

What Hajoca employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply