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Sales And Service Representative Jobs (NOW HIRING)

MRC Global

Sales & Service Representative

Sulphur, LA · On-site

Job Purpose The Sales & Service Representative is responsible for delivering business-to-business customer service through the order process of pipe, valves, and fitting products (PVF). The Sales ...

MRC Global

Sales & Service Representative

Decatur, AL · On-site

The Sales & Service Representative creates and/orentersquotes,processescustomer orders, andresolvescustomer issues. The Sales & Service Representative plays a critical role in maximizing value for ...

MRC Global

Sales & Service Representative

Carson, CA · On-site

$24.50 - $28.20/hr

Job Purpose The Sales & Service Representative is responsible for delivering business-to-business customer service through the order process of pipe, valves, and fitting products (PVF). The Sales ...

MRC Global

Sales & Service Representative

Granite City, IL · On-site

$22.90 - $26.30/hr

Job Purpose The Sales & Service Representative is responsible for delivering business-to-business customer service through the order process of pipe, valves, and fitting products (PVF). The Sales ...

MRC Global

Sales & Service Representative

Granite City, IL · On-site

$22.90 - $26.30/hr

Job Purpose The Sales & Service Representative is responsible for delivering business-to-business customer service through the order process of pipe, valves, and fitting products (PVF). The Sales ...

MRC Global

Sales & Service Representative

Granite City, IL · On-site

$22.90 - $26.30/hr

The Sales & Service Representative creates and/orentersquotes,processescustomer orders, andresolvescustomer issues. The Sales & Service Representative plays a critical role in maximizing value for ...

MRC Global

Sales & Service Representative

Granite City, IL · On-site

$22.90 - $26.30/hr

The Sales & Service Representative creates and/orentersquotes,processescustomer orders, andresolvescustomer issues. The Sales & Service Representative plays a critical role in maximizing value for ...

MRC Global

Sales & Service Representative

Bellingham, MA · On-site

$24.50 - $28/hr

Job Purpose The Sales & Service Representative is responsible for delivering business-to-business customer service through the order process of pipe, valves, and fitting products (PVF). The Sales ...

MRC Global

Sales & Service Representative

Carson, CA · On-site

$24.50 - $28.20/hr

The Sales & Service Representative creates and/orentersquotes,processescustomer orders, andresolvescustomer issues. The Sales & Service Representative plays a critical role in maximizing value for ...

Performance Food Group

Sales Service Rep

Whitinsville, MA · On-site

$25 - $30/hr

As a Sales Service Representative, you will play a pivotal role in supporting our strategic sales initiatives in your assigned sales region, collaborating closely with the Sales Representatives in ...

New

Performance Food Group

Sales Service Rep

Boston, MA · On-site

$25 - $30/hr

As a Sales Service Representative, you will play a pivotal role in supporting our strategic sales initiatives in your assigned sales region, collaborating closely with the Sales Representatives in ...

Performance Food Group

Sales Service Rep

Kingston, MA · On-site

$25 - $30/hr

As a Sales Service Representative, you will play a pivotal role in supporting our strategic sales initiatives in your assigned sales region, collaborating closely with the Sales Representatives in ...

Performance Food Group

Sales Service Rep

Newark, OH · On-site

$23/hr

As a Sales Service Representative, you will play a pivotal role in supporting our strategic sales initiatives in your assigned sales region in Ohio and West Virginia, collaborating closely with the ...

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Sales And Service Representative information

See salary details

$23K

$61.4K

$108.5K

How much do sales and service representative jobs pay per year?

As of Sep 5, 2026, the average yearly pay for sales and service representative in the United States is $61,448.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a sales and service representative?

Sales and Service Representatives are professionals who interact directly with customers to sell products or services and provide support before, during, and after a sale. They typically answer customer inquiries, resolve issues, process orders, and offer product recommendations. Their role is crucial in ensuring customer satisfaction and building long-term relationships with clients. In many industries, they also play a key role in achieving sales targets and gathering feedback for continuous improvement.

What are the key skills and qualifications needed to thrive as a sales and service representative, and why are they important?

To succeed as a Sales And Service Representative, you need strong interpersonal skills, product knowledge, and a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and sales tracking tools is commonly required. Outstanding communication, active listening, and problem-solving abilities help build rapport and address customer needs effectively. These skills are essential as they drive customer satisfaction, foster long-term client relationships, and contribute directly to business growth.

What are some common challenges faced by sales and service representatives, and how can they be overcome?

Sales and Service Representatives often encounter challenges such as managing high customer expectations, handling difficult conversations, and balancing sales targets with quality service. To overcome these challenges, it's essential to develop strong communication and active listening skills, maintain a positive attitude under pressure, and stay well-informed about the products or services offered. Regular training, team support, and utilizing customer relationship management (CRM) tools can also help representatives handle these challenges more effectively and deliver excellent results.

What is the difference between Sales And Service Representative vs Customer Service Associate?

AspectSales And Service RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; sales certifications often preferredHigh school diploma typically required
Work EnvironmentRetail, call centers, or direct sales settingsCall centers, retail, or service desks
Employer & Industry UsageSales-driven roles in retail, telecom, bankingCustomer support in various industries
Common Search & ComparisonOften compared for sales and customer interaction skillsCompared for support and service skills

The main difference is that Sales And Service Representatives focus on both selling products or services and providing customer support, while Customer Service Associates primarily handle customer inquiries and support without a sales component. Both roles require strong communication skills and are common in retail and service industries, but their primary objectives differ.

Is remote sales and service representative a stressful job?

A remote sales and service representative role can be stressful due to targets, customer interactions, and the need for strong communication skills. Managing workload and maintaining work-life balance are important factors in reducing stress in this position.

What cities are hiring for Sales And Service Representative jobs?

Cities with the most Sales And Service Representative job openings:

Who are the top companies hiring for Sales And Service Representative jobs?

The top employers for Sales And Service Representative jobs are:

What states have the most Sales And Service Representative jobs?

States with the most job openings for Sales And Service Representative jobs include:

What are popular job titles related to Sales And Service Representative jobs?

For Sales And Service Representative jobs, the most frequently searched job titles are:

Sales And Service Representative jobs near you
Infographic showing various Sales And Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $61,448 per year, or $29.5 per hour.

Sales & Service Representative

MRC Global

Sulphur, LA • On-site

Full-time

Posted 15 days ago

Key responsibilities

  • Respond to customer requests for quotes by sourcing products and processing customer orders.

  • Create quotes, process orders, and resolve customer issues to maximize customer satisfaction and profitability.

  • Communicate proactively with customers and coordinate with internal departments and suppliers to ensure timely delivery and accurate order fulfillment.

MRC Global rating

8.6

Company rating: 8.6 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

54th of 429 rated retail wholesalers

Job description

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.
Job Purpose
The Sales & Service Representative is responsible for delivering business-to-business customer service through the order process of pipe, valves, and fitting products (PVF). The Sales & Service Representative creates and/or enters quotes, processes customer orders, and resolves customer issues. The Sales & Service Representative plays a critical role in maximizing value for customers while driving MRC Global strategies for safety, gross margin growth, and financial/operational performance.
Key Duties & Responsibilities
Individual must be able to perform the essential duties with or without reasonable accommodation.
  • Respond to customer requests for quotes by sourcing products from the Company's existing inventory or purchasing them externally.
  • Build quotes that simultaneously create value for the customer and profitability for MRC Global.
  • Identify and actively pursue sales opportunities to contribute to overall sales growth.
  • Ability to proactively engage with customers and utilize product knowledge to make recommendations and offer add-on solutions that maximize customer delight and drive sales growth.
  • Utilize MRC Global systems/software to create quotes, locate available products/materials, process customers' orders, create vendor purchase orders (PO), and perform other tasks related to customer needs.
  • Adhere to customer contract requirements related to pricing/non-contract pricing, freight, delivery schedules, and KPIs.
  • Verify the on-time shipping/delivery status of pending inbound and outbound shipments.
  • Communicate status proactively with the customer and adjust product sourcing efforts if needed.
  • Proactively respond to customers' needs and concerns with options by using a problem-solving approach.
  • Validate that products specified in customers' quote requests are permitted per their respective approved manufacturer's list (AML) or other customer-provided specifications.
  • Reference customer processing guides and other tools/resources to maintain familiarity with customer preferences/processes.
  • Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience.
  • Service next-level customer needs, including orders involving externally sourced labor, return material authorizations (RMA), purchase order changes, and orders involving special invoicing needs.
  • Communicate responsively and professionally with customers, suppliers, and coworkers to execute all main steps of the order process.

Required Experience
  • One (1) or more years of experience in a dedicated customer-facing role, inside sales, and/or warehouse services.
  • OR recent completion of post-secondary education including any of the following: Technical/Trade School, associate degree, bachelor's degree, preferably with studies in industrial or sales.
  • Must have a current, valid driver's license and an acceptable record at all times.

Skills & Abilities
  • Competent in the use of computers and software applications.
  • Ability to communicate and promote ideas and transfer detailed knowledge to others.
  • Ability to effectively present information in one-on-one and small group situations.
  • Attention to detail and work with a sense of urgency.

Working Conditions
  • Frequent driving/traveling.
  • Able to interact with others frequently.
  • Most work is performed at a desk or in front of a computer.
  • Able to sit/stand for long periods of time.
  • For additional position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.
  • Reasonable accommodation may be made to enable individuals to perform essential functions.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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