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Sailpoint Support Jobs (NOW HIRING)

SailPoint

$15 - $35/hr

SailPoint, the industry leader in Identity Security, is seeking an experienced and dynamic IT professional to support SailPoint crew members. This position will be responsible for providing technical ...

Staffingine LLC

MS Azure Cloud Architect

Houston, TX · On-site

$60 - $65/hr

Work with Microsoft and SailPoint support teams to resolve migration related issues * Monitor Entra ID performance and address API rate limits or integration issues using best practices like ...

NAVA Software Solutions

Sailpoint Engineer

Atlanta, GA · On-site

Sailpoint IDN Engineer Duration: 12-18+ months Location: Minneapolis, MN OR Atlanta, GA Hybrid ... Ability to work with and support remote based teams/employees (especially work from home employees)

ACI Infotech

Sailpoint Developer

Greenville, SC · On-site

... and support to junior developers and team members. - Stay updated on SailPoint IdentityIQ product enhancements and new features. - Ensure compliance with security standards and best practices in ...

ACI Infotech

Sailpoint Developer

Dallas, TX · On-site

... and support to junior developers and team members. - Stay updated on SailPoint IdentityIQ product enhancements and new features. - Ensure compliance with security standards and best practices in ...

ACI Infotech

Sailpoint Developer

Fort Washington, PA · On-site

... and support to junior developers and team members. - Stay updated on SailPoint IdentityIQ product enhancements and new features. - Ensure compliance with security standards and best practices in ...

Accenture Federal Services

SailPoint Developer

... Support end-to-end development, testing, and deployment of SailPoint solutions. • Create and maintain documentation for solution designs, configurations, workflows, and integration points. • ...

New

TEKsystems

Sailpoint Engineer

Arlington, TX

$55 - $75/hr

... supporting enterprise identity governance solutions using SailPoint (Identity Security Cloud and/or IdentityIQ). This role involves complex IAM initiatives, automate identity lifecycle processes ...

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How much do sailpoint support jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for sailpoint support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in Sailpoint Support roles and how are they typically addressed?

Professionals in Sailpoint Support often encounter challenges such as troubleshooting complex identity and access management (IAM) issues, managing system integrations, and keeping up with frequent software updates. Addressing these challenges typically involves collaborating closely with IT security teams and end users to diagnose problems, conducting regular system monitoring, and participating in ongoing training to stay current with platform enhancements. Strong analytical skills and clear communication are essential for resolving issues efficiently and ensuring the security and functionality of IAM processes.

What are the key skills and qualifications needed to thrive as a SailPoint Support professional, and why are they important?

To thrive as a SailPoint Support professional, you need a solid understanding of identity and access management (IAM) principles, experience with SailPoint IdentityIQ or IdentityNow, and relevant IT or computer science qualifications. Familiarity with scripting languages, directory services (like Active Directory), and certifications such as SailPoint Certified IdentityNow Engineer are often required. Strong problem-solving abilities, attention to detail, and effective communication skills help in diagnosing issues and collaborating with both technical and non-technical stakeholders. These competencies are crucial for ensuring secure, efficient user access management and maintaining organizational compliance with security standards.

What is the difference between Sailpoint Support vs Sailpoint Developer?

AspectSailpoint SupportSailpoint Developer
Primary RoleProvides technical support, troubleshooting, and maintenance for Sailpoint IdentityIQ systems.Designs, develops, and implements Sailpoint IdentityIQ solutions and customizations.
Required SkillsKnowledge of Sailpoint IdentityIQ, troubleshooting, basic scripting, and support processes.Proficiency in Java, scripting, system integration, and customization of Sailpoint IdentityIQ.
Work EnvironmentSupport teams, client environments, ongoing system maintenance.Development teams, project-based work, system design and coding.

While Sailpoint Support focuses on maintaining and troubleshooting existing Sailpoint IdentityIQ systems, Sailpoint Developers are responsible for creating custom solutions and enhancements. Both roles require familiarity with Sailpoint tools, but support roles emphasize troubleshooting and maintenance, whereas developer roles focus on development and customization.

What is SailPoint Support and what do they do?

SailPoint Support refers to professionals who provide technical assistance for SailPoint IdentityNow or IdentityIQ, which are identity governance solutions. Their main responsibilities include troubleshooting user issues, maintaining system performance, managing software upgrades, and ensuring security compliance. They work closely with clients to resolve problems related to identity management, access requests, and role definitions. SailPoint Support specialists also help integrate SailPoint with other enterprise systems and provide ongoing user training and documentation.
More about Sailpoint Support jobs
What states have the most Sailpoint Support jobs? States with the most job openings for Sailpoint Support jobs include:
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Sailpoint Support jobs near you
Infographic showing various Sailpoint Support job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 4% As Needed, 91% Part Time, 2% Temporary, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

IAM/PAM Analyst - 100% Remote - Contract

1 point system

New York, NY • Remote

Contractor

Posted 13 days ago

Job description

REQUIRED SKILLS

  • Identify opportunities for User Life Cycle (Joiner, movers, and leavers) automation, evaluate new tools, and drive implementation of technology that creates value for the organization.
  • Support the rollout and onboarding of new applications partnering with BA, Dev, and Prod Support teams.
  • Collaborating with tech leads to ensure integrated end-to-end design and delivery.
  • Assist in monitoring, troubleshooting, and providing problem resolutions to related incidents and support tickets.
  • Operational support with change and incident management processes
  • Coordination of Quarterly Access Certifications via SailPoint.
  • Support audits by providing documentation, logs or reporting as needed.
  • Handling work requests for user provisioning via snow and SailPoint.
  • Work closely with IT, HR, and other departments to align IAM processes with organizational needs.

Strong analytical abilities, attention to detail, excellent communication skills, and the ability to work collaboratively in a team environment.