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Sailpoint Support Jobs (NOW HIRING)

Hireblazer

SailPoint Support Engineer

Austin, TX · On-site

$101K - $133K/yr

SailPoint Support Engineer Expected Duration: 12 Months Location: Austin, TX (Onsite) Primary Skills: SailPoint IdentityIQ, IAM, Active Directory/LDAP, Ping Identity, SSO, MFA, SAML, OAuth, OpenID ...

Fabletics

Jr. Sailpoint Engineer

This role offers an exciting opportunity to support the Identity Governance team with day-to-day SailPoint Identity Security Cloud / IdentityNow administration, application onboarding, lifecycle ...

Staffingine LLC

MS Azure Cloud Architect

Houston, TX · On-site

$60 - $65/hr

Work with Microsoft and SailPoint support teams to resolve migration related issues * Monitor Entra ID performance and address API rate limits or integration issues using best practices like ...

Jobgether

Our partner is looking for a SailPoint IdentityIQ Support Engineer based in Netherlands. Join a remote-first team supporting enterprise identity governance solutions for large-scale international ...

NAVA Software Solutions

Sailpoint Engineer

Atlanta, GA · On-site

Sailpoint IDN Engineer Duration: 12-18+ months Location: Minneapolis, MN OR Atlanta, GA Hybrid ... Ability to work with and support remote based teams/employees (especially work from home employees)

ACI Infotech

Sailpoint Developer

Dallas, TX · On-site

... and support to junior developers and team members. - Stay updated on SailPoint IdentityIQ product enhancements and new features. - Ensure compliance with security standards and best practices in ...

Echo IT Solutions

SailPoint Consultant

San Jose, CA · On-site

... ongoing support and troubleshooting for SailPoint related issues. • Develop and maintain documentation related to SailPoint configurations and processes. • Stay updated on SailPoint best ...

ACI Infotech

Sailpoint Developer

Greenville, SC · On-site

... and support to junior developers and team members. - Stay updated on SailPoint IdentityIQ product enhancements and new features. - Ensure compliance with security standards and best practices in ...

ACI Infotech

Sailpoint Developer

Fort Washington, PA · On-site

... and support to junior developers and team members. - Stay updated on SailPoint IdentityIQ product enhancements and new features. - Ensure compliance with security standards and best practices in ...

Palnar

SailPoint Developer

Richmond, VA · On-site

Hands on Sr. SailPoint Engineer role with strong Identity IQ background Focused around support existing innovations Build custom RPIs using Identity IQ Integration using Java Team Info: Support ...

AIG

SailPoint Engineer

Dublin, GA · On-site

Responsible for the development and customization of SailPoint IdentityIQ workflows, rules, connectors, and other components to support identity lifecycle management, access provisioning, and ...

SailPoint

Customer Success Manager

Charleston, WV · On-site

$59K - $100K/yr

The SailPoint customer success team champions helping our customers get maximum value out of any ... Flexible vacation policy 8. Holidays: 8 paid holidays annually 9. Sick leave 10. Parental support:

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Sailpoint Support information

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How much do sailpoint support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for sailpoint support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in SailPoint Support roles and how are they typically addressed?

Professionals in Sailpoint Support often encounter challenges such as troubleshooting complex identity and access management (IAM) issues, managing system integrations, and keeping up with frequent software updates. Addressing these challenges typically involves collaborating closely with IT security teams and end users to diagnose problems, conducting regular system monitoring, and participating in ongoing training to stay current with platform enhancements. Strong analytical skills and clear communication are essential for resolving issues efficiently and ensuring the security and functionality of IAM processes.

Is Sailpoint Support a good career?

Sailpoint Support roles involve assisting with identity management solutions and require technical skills in cybersecurity, access management, and troubleshooting. These positions can offer stable employment and opportunities for certification and skill development in the cybersecurity industry. Career growth depends on experience, certifications, and the ability to adapt to evolving identity management technologies.

Is Sailpoint Support in demand?

SailPoint Support roles are in demand due to the increasing need for identity and access management solutions across industries. Professionals with skills in SailPoint, cybersecurity, and related tools are sought after for implementing and maintaining identity governance systems. Job growth is expected as organizations prioritize security and compliance requirements.

What are the key skills and qualifications needed to thrive as a SailPoint Support professional, and why are they important?

To thrive as a SailPoint Support professional, you need a solid understanding of identity and access management (IAM) principles, experience with SailPoint IdentityIQ or IdentityNow, and relevant IT or computer science qualifications. Familiarity with scripting languages, directory services (like Active Directory), and certifications such as SailPoint Certified IdentityNow Engineer are often required. Strong problem-solving abilities, attention to detail, and effective communication skills help in diagnosing issues and collaborating with both technical and non-technical stakeholders. These competencies are crucial for ensuring secure, efficient user access management and maintaining organizational compliance with security standards.

What is the difference between Sailpoint Support vs Sailpoint Developer?

AspectSailpoint SupportSailpoint Developer
Primary RoleProvides technical support, troubleshooting, and maintenance for Sailpoint IdentityIQ systems.Designs, develops, and implements Sailpoint IdentityIQ solutions and customizations.
Required SkillsKnowledge of Sailpoint IdentityIQ, troubleshooting, basic scripting, and support processes.Proficiency in Java, scripting, system integration, and customization of Sailpoint IdentityIQ.
Work EnvironmentSupport teams, client environments, ongoing system maintenance.Development teams, project-based work, system design and coding.

While Sailpoint Support focuses on maintaining and troubleshooting existing Sailpoint IdentityIQ systems, Sailpoint Developers are responsible for creating custom solutions and enhancements. Both roles require familiarity with Sailpoint tools, but support roles emphasize troubleshooting and maintenance, whereas developer roles focus on development and customization.

What is SailPoint Support?

SailPoint Support refers to professionals who provide technical assistance for SailPoint IdentityNow or IdentityIQ, which are identity governance solutions. Their main responsibilities include troubleshooting user issues, maintaining system performance, managing software upgrades, and ensuring security compliance. They work closely with clients to resolve problems related to identity management, access requests, and role definitions. SailPoint Support specialists also help integrate SailPoint with other enterprise systems and provide ongoing user training and documentation.
More about Sailpoint Support jobs
What states have the most Sailpoint Support jobs? States with the most job openings for Sailpoint Support jobs include:
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Sailpoint Support jobs near you
Infographic showing various Sailpoint Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

SailPoint Support Engineer

Hireblazer

Austin, TX • On-site

$101K - $133K/yr

Contractor

Posted 9 days ago

Job description

Role: SailPoint Support Engineer

Expected Duration: 12 Months

Location: Austin, TX (Onsite)

Primary Skills: SailPoint IdentityIQ, IAM, Active Directory/LDAP, Ping Identity, SSO, MFA, SAML, OAuth, OpenID Connect (OIDC), PowerShell/Python Automation, Systems Integration

Responsibilities:

The client is seeking a skilled and motivated Network Security Administrator II to join our Identity and Access Management (IAM) team. This role is responsible for administering and supporting the SailPoint IdentityIQ and Ping Identity platforms to ensure secure, efficient, and compliant access to the client systems and resources.

The workers responsibilities and skills must include:

Administer and maintain SailPoint IdentityIQ and Ping Identity platforms, including configuration, integration, and lifecycle management.

Implement and manage identity governance policies, access certifications, and role-based access controls.

Collaborate with internal teams to onboard applications and services into the IAM ecosystem.

Monitor and troubleshoot IAM-related issues, ensuring high availability and performance.

Support audits and compliance initiatives by providing access reports and documentation.

Assist in the development and enforcement of IAM standards, procedures, and best practices.

Participate in incident response and remediation efforts related to identity and access.

Provide technical guidance and support to junior team members and stakeholders.

Must possess strong written and verbal communication skills.

Must be a creative thinker to solve issues.

Minimum (Required):

7 Years of Experience in identity and access management

7 Years of Experience with directory services (e.g., Active Directory, LDAP), SSO, MFA, and federation protocols (SAML, OAuth, OpenID Connect).

7 Years of Familiarity with scripting languages (e.g., PowerShell, Python) for automation and customization.

7 Years of Experience working in enterprise environments with complex IAM requirements.

7 Years of Strong understanding of IAM concepts, including provisioning, de-provisioning, access.

7 Years of Proficiency in troubleshooting and resolving IAM platform issues.

7 Years of Ability to interpret and apply security policies and standards.

7 Years of Skilled in collaborating with the technical and functional teams to develop documents need in support of the solution.

5 Years of Experience in implementing Enterprise Systems Integration.

4 Years of Hands-on experience administering SailPoint and/or Ping Identity solutions..

Preferred (Optional):

4 Years of Experience with one or more of the state of Texas government agencies

4 Years of Certifications such as SailPoint Certified IdentityIQ Engineer and/or Ping Identity Certified Professional.

4 Years of Familiarity with ITIL, NIST, or other security frameworks.