... ITIL 4 Foundation Certification (required) Experience managing enterprise-level IT service desks Strong leadership and communication skills
Quick apply
... ITIL 4 Foundation Certification (required) Experience managing enterprise-level IT service desks Strong leadership and communication skills
Quick apply
... ITIL 4 Foundation Certification (required) Experience managing enterprise-level IT service desks Strong leadership and communication skills
... ITIL 4 Foundation Certification (required) • Experience managing enterprise-level IT service desks • Strong leadership and communication skills Mission Statement Softthink Solutions' mission is ...
... ITIL 4 Foundation Certification (required) • Experience managing enterprise-level IT service desks • Strong leadership and communication skills Mission Statement Softthink Solutions' mission is ...
Montgomery, AL · On-site
$53.50 - $73.50/hr
ITIL 4 foundation Cert, ServiceNow CSA, ITSM Certified Implementation Specialist, Certified Application Developer, Agile/Scrum Certification, 10+ years experience in ServiceNow development.
Quick apply
Montgomery, AL · On-site
$53.50 - $73.50/hr
ITIL 4 foundation Cert, ServiceNow CSA, ITSM Certified Implementation Specialist, Certified Application Developer, Agile/Scrum Certification, 10+ years experience in ServiceNow development.
Offutt Air Force Base, NE · On-site
$79K - $106K/yr
ITIL 4 Foundation certified within 9 months of start; GFACT or CND or Security+ or GSEC * Location: Offutt AFB, NE * Strong experience in ITIL framework, specifically ITIL 4, with preference for ...
Offutt Air Force Base, NE · On-site
$79K - $106K/yr
ITIL 4 Foundation certified within 9 months of start; GFACT or CND or Security+ or GSEC * Location: Offutt AFB, NE * Strong experience in ITIL framework, specifically ITIL 4, with preference for ...
Omaha, NE · On-site
$79K - $106K/yr
ITIL 4 Foundation certified within 9 months of start; GFACT or CND or Security+ or GSEC * Location: Offutt AFB, NE * Strong experience in ITIL framework, specifically ITIL 4, with preference for ...
Omaha, NE · On-site
$79K - $106K/yr
ITIL 4 Foundation certified within 9 months of start; GFACT or CND or Security+ or GSEC * Location: Offutt AFB, NE * Strong experience in ITIL framework, specifically ITIL 4, with preference for ...
Austin, TX · On-site
$69K - $88K/yr
ITIL 4 Foundation certification.
Austin, TX · On-site
... ITIL 4 Foundation certification.
Austin, TX · On-site
... ITIL 4 Foundation certification.
ITIL Foundation (v3 or ITIL 4) * Strong Availability Management experience * Incident, Problem, and Change Management * ServiceNow * Power BI * Tableau * SQL * Executive reporting and stakeholder ...
Posted today
ITIL Foundation (v3 or ITIL 4) * Strong Availability Management experience * Incident, Problem, and Change Management * ServiceNow * Power BI * Tableau * SQL * Executive reporting and stakeholder ...
Posted today
ITIL Foundation (v3 or ITIL 4) * Strong Availability Management experience * Incident, Problem, and Change Management * ServiceNow * Power BI * Tableau * SQL * Executive reporting and stakeholder ...
Posted today
Quick apply
ITIL Foundation (v3 or ITIL 4) * Strong Availability Management experience * Incident, Problem, and Change Management * ServiceNow * Power BI * Tableau * SQL * Executive reporting and stakeholder ...
Posted today
Washington, DC · On-site
$55.75 - $76.25/hr
... ITIL 4 Foundation certification (preferred). • SAFe certification aligned to enterprise agile delivery (preferred). • Agile certifications such as SAFe Agilist, SAFe Scrum Master, CSM, or PMI-ACP ...
Washington, DC · On-site
$55.75 - $76.25/hr
... ITIL 4 Foundation certification (preferred). • SAFe certification aligned to enterprise agile delivery (preferred). • Agile certifications such as SAFe Agilist, SAFe Scrum Master, CSM, or PMI-ACP ...
Washington, DC · On-site
$117K - $161K/yr
Cisco Certified Network Associate (CCNA) OR Cisco Certified Network Professional (CCNP) ITIL 4 Foundation (preferred) Cloud certification (Azure, AWS, etc) (preferred) A DoD Secret clearance is ...
Washington, DC · On-site
$117K - $161K/yr
Cisco Certified Network Associate (CCNA) OR Cisco Certified Network Professional (CCNP) ITIL 4 Foundation (preferred) Cloud certification (Azure, AWS, etc) (preferred) A DoD Secret clearance is ...
Arlington, VA · On-site
$104K - $166K/yr
ITIL 4 Foundation (current 2026 standard; ITIL v3 Foundation acceptable * Certified IT Asset Manager (CITAM) - IAITAM, or equivalent * ServiceNow Certified System Administrator (CSA) - current ...
Arlington, VA · On-site
$104K - $166K/yr
ITIL 4 Foundation (current 2026 standard; ITIL v3 Foundation acceptable * Certified IT Asset Manager (CITAM) - IAITAM, or equivalent * ServiceNow Certified System Administrator (CSA) - current ...
ITIL 4 Foundation (current 2026 standard; ITIL v3 Foundation acceptable * Certified IT Asset Manager (CITAM) - IAITAM, or equivalent * ServiceNow Certified System Administrator (CSA) - current ...
ITIL 4 Foundation (current 2026 standard; ITIL v3 Foundation acceptable * Certified IT Asset Manager (CITAM) - IAITAM, or equivalent * ServiceNow Certified System Administrator (CSA) - current ...
$140K - $200K/yr
ITIL 4 Foundation. * FITSP-D, GDSA, CASP+, CCSP, Cloud+, CSSLP, or GSEC. Preferred Qualifications * Certifications in systems modeling. * OMG OCSMP preferred. * INCOSE membership preferred. * CSEP ...
$140K - $200K/yr
ITIL 4 Foundation. * FITSP-D, GDSA, CASP+, CCSP, Cloud+, CSSLP, or GSEC. Preferred Qualifications * Certifications in systems modeling. * OMG OCSMP preferred. * INCOSE membership preferred. * CSEP ...
ITIL 4 Foundation (current 2026 standard; ITIL v3 Foundation acceptable * Certified IT Asset Manager (CITAM) - IAITAM, or equivalent * ServiceNow Certified System Administrator (CSA) - current ...
ITIL 4 Foundation (current 2026 standard; ITIL v3 Foundation acceptable * Certified IT Asset Manager (CITAM) - IAITAM, or equivalent * ServiceNow Certified System Administrator (CSA) - current ...
Arlington, VA · On-site
ITIL 4 Foundation (2026 current standard) * PMP - PMI 2024 ECO, or equivalent senior program management certification * Successful, referenceable experience managing a fully outsourced IT infrastr ...
Arlington, VA · On-site
ITIL 4 Foundation (2026 current standard) * PMP - PMI 2024 ECO, or equivalent senior program management certification * Successful, referenceable experience managing a fully outsourced IT infrastr ...
Washington, DC · On-site
$117K - $161K/yr
... ITIL 4 Foundation (or equivalent) with strong incident, problem, and change management discipline. - CCNP Data Center - NetApp Certified Data Administrator (NCDA) - ITIL 4 Foundation WORK ENVIRONMENT ...
Washington, DC · On-site
$117K - $161K/yr
... ITIL 4 Foundation (or equivalent) with strong incident, problem, and change management discipline. - CCNP Data Center - NetApp Certified Data Administrator (NCDA) - ITIL 4 Foundation WORK ENVIRONMENT ...
Arlington, VA · On-site
$176K - $282K/yr
ITIL 4 Foundation (2026 current standard) * PMP - PMI 2024 ECO, or equivalent senior program management certification * Successful, referenceable experience managing a fully outsourced IT infrastr ...
Arlington, VA · On-site
$176K - $282K/yr
ITIL 4 Foundation (2026 current standard) * PMP - PMI 2024 ECO, or equivalent senior program management certification * Successful, referenceable experience managing a fully outsourced IT infrastr ...
ITIL 4 Foundation (2026 current standard) * PMP - PMI 2024 ECO, or equivalent senior program management certification * Successful, referenceable experience managing a fully outsourced IT infrastr ...
ITIL 4 Foundation (2026 current standard) * PMP - PMI 2024 ECO, or equivalent senior program management certification * Successful, referenceable experience managing a fully outsourced IT infrastr ...
... PMP, ITIL 4 Foundation Company : Kaimetrix is an IT support and services organization serving the commercial sector as well as private sector organizations. Founded in 2013, the company is ...
... PMP, ITIL 4 Foundation Company : Kaimetrix is an IT support and services organization serving the commercial sector as well as private sector organizations. Founded in 2013, the company is ...
$44.5K - $54.5K
4% of jobs
$54.5K - $64.5K
6% of jobs
$64.5K - $74.5K
13% of jobs
$75.3K is the 25th percentile. Wages below this are outliers.
$74.5K - $84.5K
16% of jobs
The median wage is $91.3K / yr.
$84.5K - $94.5K
15% of jobs
$94.5K - $104.5K
14% of jobs
$109.7K is the 75th percentile. Wages above this are outliers.
$104.5K - $114.5K
12% of jobs
$114.5K - $124.5K
9% of jobs
$124.5K - $134.5K
5% of jobs
$134.5K - $144.5K
3% of jobs
$144.5K - $154.5K
2% of jobs
$44.5K
$96.6K
$154.5K
Professionals with ITIL 4 Foundation certification are often involved in projects focused on optimizing IT service delivery, improving incident and problem management, and supporting organizational change initiatives. Daily responsibilities might include mapping and refining IT processes, working with service desk teams to resolve user issues, documenting best practices, and ensuring adherence to ITIL standards. These professionals also collaborate closely with process owners, technical teams, and business stakeholders to ensure IT services align with business needs. This hands-on experience not only builds deep knowledge of ITSM best practices but also opens up opportunities for advancement into senior IT service management or process improvement roles.
To thrive in a role requiring ITIL 4 Foundation expertise, candidates need a strong understanding of IT service management principles, processes, and frameworks, typically demonstrated by holding the ITIL 4 Foundation certification. Familiarity with ITSM tools such as ServiceNow, BMC Remedy, or Cherwell, as well as experience documenting and improving IT workflows, is highly valuable. Strong analytical thinking, problem-solving capabilities, and effective communication skills set individuals apart in collaborating with cross-functional IT teams. These skills enable professionals to streamline IT processes, enhance service quality, and contribute to organizational efficiency.
An ITIL 4 Foundation job typically involves applying IT Service Management (ITSM) principles to improve IT operations and service delivery. Professionals in such roles use ITIL best practices to enhance efficiency, minimize risks, and align IT services with business needs. Common job titles include IT Service Manager, Support Analyst, and Change Manager. ITIL 4 Foundation certification validates an understanding of key ITSM concepts, workflows, and service lifecycle management.

Full-time
Re-posted 12 days ago
Sourced by ZipRecruiter
Software development
11 - 50 Employees
Herndon, VA, US
2003