1

Sailpoint Support Jobs in Ohio (NOW HIRING)

$64 - $107/hr

You will partner with our sales organization by applying your analytical abilities, relationship management skills, and strategic thinking in support of SailPoint's modernization growth objectives.

$104.79 - $139.71/hr

SailPoint Technologies Holdings, Inc. is seeking a Solution Engineering Manager to lead and grow a high-performing team in Germany. The role involves supporting SailPoint's identity governance ...

$104.79 - $139.71/hr

Solution Engineering Manager - Remote (Germany) Lead and grow a high‑performing Solution Engineering team in Germany, supporting SailPoint's identity governance business through technical expertise ...

$91 - $169/hr

You will partner with our sales organization by applying your analytical abilities, relationship management skills, and strategic thinking in support of SailPoint's modernization growth objectives.

Sr. IAM Engineer

Cincinnati, OH · On-site

$120 - $180/hr

Required Experience * 5+ years of Identity & Access Management experience. * 3+ years supporting a major IAM/IGA platform (preferably SailPoint IdentityNow/ISC or IdentityIQ). * Experience managing ...

Engineer and support identity lifecycle processes, access provisioning, certification campaigns, and policy enforcement using SailPoint ISC * Integrate enterprise applications, directories, and HR ...

$92 - $127/hr

Your contributions will directly support risk reduction, regulatory readiness, and secure digital ... Design, implement, and manage identity governance solutions using SailPoint Identity Security Cloud ...

next page

Showing results 1-20

Sailpoint Support information

What is SailPoint Support?

SailPoint Support refers to professionals who provide technical assistance for SailPoint IdentityNow or IdentityIQ, which are identity governance solutions. Their main responsibilities include troubleshooting user issues, maintaining system performance, managing software upgrades, and ensuring security compliance. They work closely with clients to resolve problems related to identity management, access requests, and role definitions. SailPoint Support specialists also help integrate SailPoint with other enterprise systems and provide ongoing user training and documentation.

What are some common challenges faced by professionals in SailPoint Support roles and how are they typically addressed?

Professionals in Sailpoint Support often encounter challenges such as troubleshooting complex identity and access management (IAM) issues, managing system integrations, and keeping up with frequent software updates. Addressing these challenges typically involves collaborating closely with IT security teams and end users to diagnose problems, conducting regular system monitoring, and participating in ongoing training to stay current with platform enhancements. Strong analytical skills and clear communication are essential for resolving issues efficiently and ensuring the security and functionality of IAM processes.

What are the key skills and qualifications needed to thrive as a SailPoint Support professional, and why are they important?

To thrive as a SailPoint Support professional, you need a solid understanding of identity and access management (IAM) principles, experience with SailPoint IdentityIQ or IdentityNow, and relevant IT or computer science qualifications. Familiarity with scripting languages, directory services (like Active Directory), and certifications such as SailPoint Certified IdentityNow Engineer are often required. Strong problem-solving abilities, attention to detail, and effective communication skills help in diagnosing issues and collaborating with both technical and non-technical stakeholders. These competencies are crucial for ensuring secure, efficient user access management and maintaining organizational compliance with security standards.

What is the difference between Sailpoint Support vs Sailpoint Developer?

AspectSailpoint SupportSailpoint Developer
Primary RoleProvides technical support, troubleshooting, and maintenance for Sailpoint IdentityIQ systems.Designs, develops, and implements Sailpoint IdentityIQ solutions and customizations.
Required SkillsKnowledge of Sailpoint IdentityIQ, troubleshooting, basic scripting, and support processes.Proficiency in Java, scripting, system integration, and customization of Sailpoint IdentityIQ.
Work EnvironmentSupport teams, client environments, ongoing system maintenance.Development teams, project-based work, system design and coding.

While Sailpoint Support focuses on maintaining and troubleshooting existing Sailpoint IdentityIQ systems, Sailpoint Developers are responsible for creating custom solutions and enhancements. Both roles require familiarity with Sailpoint tools, but support roles emphasize troubleshooting and maintenance, whereas developer roles focus on development and customization.

Is Sailpoint Support a good career?

Sailpoint Support roles involve assisting with identity management solutions and require technical skills in access management and security. These positions can offer stable employment and opportunities for growth, especially for those with certifications in cybersecurity or identity governance. The career can be rewarding for individuals interested in IT security and enterprise software support.

Is Sailpoint Support in demand?

SailPoint Support roles are in demand due to the increasing need for identity and access management solutions across industries. Professionals with skills in SailPoint, cybersecurity, and related tools are sought after for maintaining secure access controls and compliance. Job opportunities often require certifications and experience with identity governance platforms.

What are popular job titles related to Sailpoint Support jobs in Ohio?

For Sailpoint Support jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Sailpoint Support jobs in Ohio look for?

The top searched job categories for Sailpoint Support jobs in Ohio are:

Infographic showing various Sailpoint Support job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 23% Part Time, and 7% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution.

IAM/Sailpoint Developer - Corporate App Tech Support

WESBANCO

Uniontown, OH

Full-time

Posted 10 days ago


WesBanco rating

7.4

Company rating: 7.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

106th of 172 rated banks


Job description

SUMMARY:

The Developer position is part of the IAM Support team in the Information Technology (IT) department. The Developer's role is to build and support the tools utilized by the IAM team especially in Sailpoint. This includes designing, building, and implementing new integrations for both provisioning and auditability utilizing best practices for cyber security. This job function acts as a support structure for the overall IAM team and will need to develop new integrations as well as performing day-to-day administration of the Sailpoint application.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Develops, codes, installs, tests, debugs, and documents integrations from enterprise applications to and from Sailpoint.

Works on development projects to enhance the IAM capabilities of the organization.

Participates in setting organizational development strategy.

Identifies, recommends, and prioritizes new features and applications in conjunction with business leaders and department managers.

Establishes policies and procedures for publishing new integrations.

Diagnoses and troubleshoots problems with existing integrations.

Conducts research into current and emerging technologies and issues in support of the IAM team.

OTHER REQUIREMENTS:

Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.

Strong understanding of Internet programming languages, including C#, C++, and Visual Basic.

Solid written and oral communication skills.

Ability to conduct research into emerging technologies and programming languages.

Ability to present ideas in business-friendly and user-friendly language.

Motivated to learn with a keen attention to detail.

Proven analytical and problem-solving abilities.

Knowledge and experience in the Software Development Life Cycle (SDLC).

Ability to effectively prioritize and execute tasks in a high-pressure environment.

Strong customer service orientation.

Experience working in a team-oriented, collaborative environment.

Thorough understanding of application development methodologies and frameworks.

Proven experience in installing, upgrading, and maintaining Sailpoint.

Strong knowledge and skill in Microsoft Visual Studio and source control.

In-depth knowledge of web technologies, protocols, and tools including HTML 5, CSS, XML, and JavaScript.

Certification in Sailpoint is preferred.

Bachelor's degree in the field of computer science and/or a minimum of 3 years equivalent work experience, required.

Comprehensive experience with structuring, developing, and implementing interactive corporate web sites.

Experience with creating and maintaining integrations with IAM and Sailpoint is required.

Experience in gathering and analyzing business requirements.


What WesBanco employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom