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Sailpoint Support Jobs in Texas (NOW HIRING)

SailPoint Support Engineer

Austin, TX · On-site

$101K - $133K/yr

SailPoint Support Engineer Expected Duration: 12 Months Location: Austin, TX (Onsite) Primary Skills: SailPoint IdentityIQ, IAM, Active Directory/LDAP, Ping Identity, SSO, MFA, SAML, OAuth, OpenID ...

Work with Microsoft and SailPoint support teams to resolve migration related issues * Monitor Entra ID performance and address API rate limits or integration issues using best practices like ...

... and support to junior developers and team members. - Stay updated on SailPoint IdentityIQ product enhancements and new features. - Ensure compliance with security standards and best practices in ...

Responsible for the development and customization of SailPoint IdentityIQ workflows, rules, connectors, and other components to support identity lifecycle management, access provisioning, and ...

This role supports end-to-end implementation of SailPoint IdentityIQ in a new AWS GovCloud environment. The team has an established SSB/SSD and Accelerator Pack codebase, but the resource will be ...

Responsibilities : • Provide strong production support experience • Handle fast-paced operational issues and resolve them quickly • Work directly within SailPoint IIQ codebase to debug and ...

This role supports end-to-end implementation of SailPoint IdentityIQ in a new AWS GovCloud environment. The team has an established SSB/SSD and Accelerator Pack codebase, but the resource will be ...

Responsible for the development and customization of SailPoint IdentityIQ workflows, rules, connectors, and other components to support identity lifecycle management, access provisioning, and ...

Responsibilities : • Provide strong production support experience • Handle fast-paced operational issues and resolve them quickly • Work directly within SailPoint IIQ codebase to debug and ...

Closed a deal, as marked by DSR Closer, with support from AE (Account Executive). By the end of your first 12 months at SailPoint, along with the content in the previous milestones you will have:

New

This role supports end-to-end implementation of SailPoint IdentityIQ in a new AWS GovCloud environment. The team has an established SSB/SSD and Accelerator Pack codebase, but the resource will be ...

Senior SailPoint Engineer

Coppell, TX · On-site

$96K - $132K/yr

The Senior SailPoint Engineer is responsible for designing, developing, and maintaining identity ... This role supports enterprise-wide identity lifecycle management, access provisioning, and ...

Senior SailPoint Engineer

Coppell, TX · On-site

$96K - $132K/yr

The Senior SailPoint Engineer is responsible for designing, developing, and maintaining identity ... This role supports enterprise-wide identity lifecycle management, access provisioning, and ...

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Sailpoint Support information

What are some common challenges faced by professionals in SailPoint Support roles and how are they typically addressed?

Professionals in Sailpoint Support often encounter challenges such as troubleshooting complex identity and access management (IAM) issues, managing system integrations, and keeping up with frequent software updates. Addressing these challenges typically involves collaborating closely with IT security teams and end users to diagnose problems, conducting regular system monitoring, and participating in ongoing training to stay current with platform enhancements. Strong analytical skills and clear communication are essential for resolving issues efficiently and ensuring the security and functionality of IAM processes.

Is Sailpoint Support a good career?

Sailpoint Support roles involve assisting with identity management solutions and require technical skills in cybersecurity, access management, and troubleshooting. These positions can offer stable employment and opportunities for certification and skill development in the cybersecurity industry. Career growth depends on experience, certifications, and the ability to adapt to evolving identity management technologies.

Is Sailpoint Support in demand?

SailPoint Support roles are in demand due to the increasing need for identity and access management solutions across industries. Professionals with skills in SailPoint, cybersecurity, and related tools are sought after for implementing and maintaining identity governance systems. Job growth is expected as organizations prioritize security and compliance requirements.

What are the key skills and qualifications needed to thrive as a SailPoint Support professional, and why are they important?

To thrive as a SailPoint Support professional, you need a solid understanding of identity and access management (IAM) principles, experience with SailPoint IdentityIQ or IdentityNow, and relevant IT or computer science qualifications. Familiarity with scripting languages, directory services (like Active Directory), and certifications such as SailPoint Certified IdentityNow Engineer are often required. Strong problem-solving abilities, attention to detail, and effective communication skills help in diagnosing issues and collaborating with both technical and non-technical stakeholders. These competencies are crucial for ensuring secure, efficient user access management and maintaining organizational compliance with security standards.

What is the difference between Sailpoint Support vs Sailpoint Developer?

AspectSailpoint SupportSailpoint Developer
Primary RoleProvides technical support, troubleshooting, and maintenance for Sailpoint IdentityIQ systems.Designs, develops, and implements Sailpoint IdentityIQ solutions and customizations.
Required SkillsKnowledge of Sailpoint IdentityIQ, troubleshooting, basic scripting, and support processes.Proficiency in Java, scripting, system integration, and customization of Sailpoint IdentityIQ.
Work EnvironmentSupport teams, client environments, ongoing system maintenance.Development teams, project-based work, system design and coding.

While Sailpoint Support focuses on maintaining and troubleshooting existing Sailpoint IdentityIQ systems, Sailpoint Developers are responsible for creating custom solutions and enhancements. Both roles require familiarity with Sailpoint tools, but support roles emphasize troubleshooting and maintenance, whereas developer roles focus on development and customization.

What is SailPoint Support?

SailPoint Support refers to professionals who provide technical assistance for SailPoint IdentityNow or IdentityIQ, which are identity governance solutions. Their main responsibilities include troubleshooting user issues, maintaining system performance, managing software upgrades, and ensuring security compliance. They work closely with clients to resolve problems related to identity management, access requests, and role definitions. SailPoint Support specialists also help integrate SailPoint with other enterprise systems and provide ongoing user training and documentation.
What job categories do people searching Sailpoint Support jobs in Texas look for? The top searched job categories for Sailpoint Support jobs in Texas are:
Infographic showing various Sailpoint Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

SailPoint Support Engineer

Hireblazer

Austin, TX • On-site

$101K - $133K/yr

Contractor

Posted 9 days ago


Job description

Role: SailPoint Support Engineer

Expected Duration: 12 Months

Location: Austin, TX (Onsite)

Primary Skills: SailPoint IdentityIQ, IAM, Active Directory/LDAP, Ping Identity, SSO, MFA, SAML, OAuth, OpenID Connect (OIDC), PowerShell/Python Automation, Systems Integration

Responsibilities:

The client is seeking a skilled and motivated Network Security Administrator II to join our Identity and Access Management (IAM) team. This role is responsible for administering and supporting the SailPoint IdentityIQ and Ping Identity platforms to ensure secure, efficient, and compliant access to the client systems and resources.

The workers responsibilities and skills must include:

Administer and maintain SailPoint IdentityIQ and Ping Identity platforms, including configuration, integration, and lifecycle management.

Implement and manage identity governance policies, access certifications, and role-based access controls.

Collaborate with internal teams to onboard applications and services into the IAM ecosystem.

Monitor and troubleshoot IAM-related issues, ensuring high availability and performance.

Support audits and compliance initiatives by providing access reports and documentation.

Assist in the development and enforcement of IAM standards, procedures, and best practices.

Participate in incident response and remediation efforts related to identity and access.

Provide technical guidance and support to junior team members and stakeholders.

Must possess strong written and verbal communication skills.

Must be a creative thinker to solve issues.

Minimum (Required):

7 Years of Experience in identity and access management

7 Years of Experience with directory services (e.g., Active Directory, LDAP), SSO, MFA, and federation protocols (SAML, OAuth, OpenID Connect).

7 Years of Familiarity with scripting languages (e.g., PowerShell, Python) for automation and customization.

7 Years of Experience working in enterprise environments with complex IAM requirements.

7 Years of Strong understanding of IAM concepts, including provisioning, de-provisioning, access.

7 Years of Proficiency in troubleshooting and resolving IAM platform issues.

7 Years of Ability to interpret and apply security policies and standards.

7 Years of Skilled in collaborating with the technical and functional teams to develop documents need in support of the solution.

5 Years of Experience in implementing Enterprise Systems Integration.

4 Years of Hands-on experience administering SailPoint and/or Ping Identity solutions..

Preferred (Optional):

4 Years of Experience with one or more of the state of Texas government agencies

4 Years of Certifications such as SailPoint Certified IdentityIQ Engineer and/or Ping Identity Certified Professional.

4 Years of Familiarity with ITIL, NIST, or other security frameworks.