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$47K

How much do barracuda networks jobs pay per year?

As of Jul 3, 2026, the average yearly pay for barracuda networks in the United States is $46,679.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What are some typical daily responsibilities for a technical support engineer at Barracuda Networks?

As a technical support engineer at Barracuda Networks, your day-to-day tasks typically involve troubleshooting customer issues related to network security products, responding to support tickets, and guiding clients through product installations or configurations. You'll collaborate closely with engineering and product teams to resolve complex technical problems and may participate in team meetings to share insights and best practices. This role often requires managing multiple cases simultaneously, maintaining detailed documentation, and ensuring high levels of customer satisfaction.

What is Barracuda Networks and what does the company do?

Barracuda Networks is a technology company that specializes in providing security, networking, and storage solutions. Their products include email protection, network firewalls, data backup services, and cloud security tools designed for businesses of all sizes. Barracuda helps organizations protect their data and IT infrastructure from cyber threats such as malware, ransomware, and phishing attacks. They offer both on-premises and cloud-based solutions to address the evolving needs of modern IT environments.

What are the key skills and qualifications needed to thrive as a Barracuda Networks Engineer, and why are they important?

To thrive as a Barracuda Networks Engineer, you need a solid understanding of network security, firewalls, and IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with Barracuda products, security certifications (like CompTIA Security+ or Barracuda Certified Engineer), and experience with network monitoring tools are typically expected. Strong problem-solving skills, attention to detail, and effective communication set top professionals apart in this role. These skills and qualifications are crucial for ensuring robust security solutions and maintaining reliable protection against evolving cyber threats.
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Barracuda Networks jobs near you
Named Account Customer Success Manager

Named Account Customer Success Manager

Barracuda Networks

Alpharetta, GA • On-site

Other

Medical, Retirement, PTO

Posted 10 days ago

Job description

Named Account Customer Success Manager

Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use. We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an equal opportunity employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.

Envision Yourself at Barracuda

The Named Account Customer Success Manager is responsible for driving post-sales relationships, driving product adoption, and identifying upsell or cross-sell opportunities. They develop strategic success plans aligned with customer business strategies and manage product/service delivery in association with cross-functional teams. They work with account management teams in analyzing sales data and improving sales processes.

What you'll be working on:

  • Owns the post-sales relationship with Barracuda's clients, drives greater adoption of products and/or services, and promotes upsell/cross-sell opportunities.
  • Formulates and executes customer success strategies that align customers' business strategies to Barracuda products and services.
  • Works with customers and Barracuda stakeholders to prevent or remediate any challenges faced by client teams in using Barracuda's products/services.
  • Operates as primary point of contact for multiple product lines, while supporting the customer journey with Barracuda.
  • Builds and manages the customized product delivery to the customer's technology environment.
  • Reaches out to customers proactively to offer support, share best practices, and provide value-added insights.
  • Provides training and resources to help customers and junior team members understand how to use Barracuda product/services effectively.
  • Collaborates with the broader sales teams to develop success plans, assess customer health, identify expansion opportunities, and ensure renewals.
  • Engages and coordinates customer delivery across Barracuda Networks team members including engineering and professional services.
  • Leverages specialized customer success knowledge in breadth and/or depth to a variety of issues/projects within the team.
  • Works in a project-oriented manner contributing towards team-level goals, and works closely with multiple teams to identify customer needs and provide tailored solutions.
  • Supports account management team in analyzing sales data and/or developing strategies for sales' process improvement.

What you bring to the role:

  • 3-5 years of experience in sales operations, account management, customer success or equivalent
  • Bachelor's or master's degree in Sales, Business Administration or equivalent
  • Proven success managing and expanding SaaS or subscription-based revenue across existing customer accounts.
  • Hands-on experience with Customer Success tools (e.g., Gainsight) and CRM platforms.
  • Exceptional communication skills, including active listening, clear written and verbal communication, and confident presentation abilities.
  • Strong problem‑solving and project‑management capabilities, with excellent interpersonal and organizational skills.
  • Highly self‑sufficient; able to navigate ambiguity, collaborate with multiple stakeholders, and operate with minimal oversight.
  • Self‑motivated team player who brings proactive ideas to drive customer loyalty, product adoption, and long-term engagement.
  • Outstanding time‑management skills with the ability to prioritize effectively in a fast‑paced environment.

What you'll get from us A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are many opportunities for cross training and the ability to define your next career step within Barracuda. We support employees who want to explore other areas of interest.

  • Equity, in the form of non-qualified options
  • High-quality health benefits
  • Retirement Plan with employer match
  • Career-growth opportunities
  • Flexible Time Off and Paid Time Off benefits

Apply