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Barracuda Networks Jobs (NOW HIRING)

Barracuda Networks, Inc.

$60 - $100/hr

Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a ...

New

Barracuda Networks Inc.

Account Executive (Ohio)

OH · Remote

Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a ...

Barracuda Networks Inc.

$52.25 - $69.75/hr

Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation ...

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$11K

$47K

How much do barracuda networks jobs pay per year?

As of Sep 2, 2026, the average yearly pay for barracuda networks in the United States is $46,679.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is Barracuda Networks?

Barracuda Networks is a technology company that specializes in providing security, networking, and storage solutions. Their products include email protection, network firewalls, data backup services, and cloud security tools designed for businesses of all sizes. Barracuda helps organizations protect their data and IT infrastructure from cyber threats such as malware, ransomware, and phishing attacks. They offer both on-premises and cloud-based solutions to address the evolving needs of modern IT environments.

What are some typical daily responsibilities for a technical support engineer at Barracuda Networks?

As a technical support engineer at Barracuda Networks, your day-to-day tasks typically involve troubleshooting customer issues related to network security products, responding to support tickets, and guiding clients through product installations or configurations. You'll collaborate closely with engineering and product teams to resolve complex technical problems and may participate in team meetings to share insights and best practices. This role often requires managing multiple cases simultaneously, maintaining detailed documentation, and ensuring high levels of customer satisfaction.

What are the key skills and qualifications needed to thrive as a Barracuda Networks engineer, and why are they important?

To thrive as a Barracuda Networks Engineer, you need a solid understanding of network security, firewalls, and IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with Barracuda products, security certifications (like CompTIA Security+ or Barracuda Certified Engineer), and experience with network monitoring tools are typically expected. Strong problem-solving skills, attention to detail, and effective communication set top professionals apart in this role. These skills and qualifications are crucial for ensuring robust security solutions and maintaining reliable protection against evolving cyber threats.
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Barracuda Networks jobs near you
Infographic showing various Barracuda Networks job openings in the United States as of August 2026, with employment types broken down into 33% Full Time, 66% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $46,679 per year, or $22.4 per hour.

Manager, Technical Support

Barracuda Networks Inc.

Alpharetta, GA • Hybrid

Full-time

Medical, Retirement, PTO

Re-posted 7 days ago

Job description

Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.
We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.
Envision yourself at Barracuda
Barracuda Networks is currently looking for aTechnical Support Manager for our Alpharetta, Georgia team. As a Technical Support Manager, you will lead a Technical Support team, ensuring exceptional customer experience for clients, resellers, and distributors. Reporting to the Senior Director of Technical Support, this role collaborates with peers across US, APAC, and EMEA to drive organizational direction and continuous improvement in customer care
What you'll be working on
  • Lead and develop Technical Support teams, partnering with Sales, Engineering, Training, and other departments.
  • Monitor performance metrics and promote individual growth.
  • Drive process optimization and standardization.
  • Ensure high customer satisfaction and retention through continuous improvement.
  • Manage resources to meet service level expectations.
  • Resolve escalated customer issues promptly.
  • Collaborate with cross-functional teams to address key issues.
What you bring to the role
  • Bachelor's degree or equivalent work experience
  • 2-3 years of supervisory experience
  • 4+ years of progressive call center / technical support experience
  • Proven leadership and team development skills.
  • Strong organizational, time management, and communication abilities
  • Excellent organizational, time management and communication skills (written and verbal)
What you'll get from us
A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility - there are opportunities for cross training and the ability to attain your next career step within Barracuda.
  • Equity, in the form of non-qualifying options
  • High-quality health benefits
  • Retirement Plan with employer match
  • Career-growth opportunities
  • Flexible Time Off and Paid Time Off benefits
  • Volunteer opportunities
#LI-hybrid
Job ID 27-0205

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