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Saas Program Manager Jobs in Maine (NOW HIRING)

IDEXX Laboratories

Data Security Architect

Westbrook, ME · On-site

$64.75 - $83.50/hr

Data Security Program Lead (execution and governance) * Data Security Engineering Lead ... Data Management Policy (classification, handling, retention) * Regulatory requirements (HIPAA, GDPR ...

Sweatpals

Product Manager Internship

Biddeford, ME · On-site

Currently enrolled in an MBA, master's, or other graduate program - or a strong undergraduate ... Bonus: experience with B2B SaaS, marketplace, or fitness/wellness verticals * Bonus: familiarity ...

Sweatpals

Product Manager Internship

Portland, ME

Currently enrolled in an MBA, master's, or other graduate program - or a strong undergraduate ... Bonus: experience with B2B SaaS, marketplace, or fitness/wellness verticals * Bonus: familiarity ...

Sweatpals

Product Manager Internship

Auburn, ME · On-site

Currently enrolled in an MBA, master's, or other graduate program - or a strong undergraduate ... Bonus: experience with B2B SaaS, marketplace, or fitness/wellness verticals * Bonus: familiarity ...

Sweatpals

Product Manager Internship

Bangor, ME · On-site

Currently enrolled in an MBA, master's, or other graduate program - or a strong undergraduate ... Bonus: experience with B2B SaaS, marketplace, or fitness/wellness verticals * Bonus: familiarity ...

Sweatpals

Product Manager Internship

Augusta, ME · On-site

Currently enrolled in an MBA, master's, or other graduate program - or a strong undergraduate ... Bonus: experience with B2B SaaS, marketplace, or fitness/wellness verticals * Bonus: familiarity ...

Sweatpals

Product Manager Internship

Augusta, ME

Currently enrolled in an MBA, master's, or other graduate program - or a strong undergraduate ... Bonus: experience with B2B SaaS, marketplace, or fitness/wellness verticals * Bonus: familiarity ...

Sweatpals

Product Manager Internship

Portland, ME · On-site

Currently enrolled in an MBA, master's, or other graduate program - or a strong undergraduate ... Bonus: experience with B2B SaaS, marketplace, or fitness/wellness verticals * Bonus: familiarity ...

Sweatpals

Product Manager Internship

Auburn, ME

Currently enrolled in an MBA, master's, or other graduate program - or a strong undergraduate ... Bonus: experience with B2B SaaS, marketplace, or fitness/wellness verticals * Bonus: familiarity ...

Sweatpals

Product Manager Internship

Lewiston, ME · On-site

Currently enrolled in an MBA, master's, or other graduate program - or a strong undergraduate ... Bonus: experience with B2B SaaS, marketplace, or fitness/wellness verticals * Bonus: familiarity ...

Sweatpals

Product Manager Internship

Biddeford, ME

Currently enrolled in an MBA, master's, or other graduate program - or a strong undergraduate ... Bonus: experience with B2B SaaS, marketplace, or fitness/wellness verticals * Bonus: familiarity ...

Sweatpals

Product Manager Internship

Lewiston, ME

Currently enrolled in an MBA, master's, or other graduate program - or a strong undergraduate ... Bonus: experience with B2B SaaS, marketplace, or fitness/wellness verticals * Bonus: familiarity ...

Sweatpals

Product Manager Internship

Bangor, ME

Currently enrolled in an MBA, master's, or other graduate program - or a strong undergraduate ... Bonus: experience with B2B SaaS, marketplace, or fitness/wellness verticals * Bonus: familiarity ...

Bates College

Systems Analyst

Lewiston, ME · On-site

... SaaS-delivered systems. This role integrates, customizes, and enhances database and web ... Ability to manage multiple projects and priorities independently. * Proficient in at least one ...

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All JobsSaas Program JobsSaas Program Manager JobsSaas Program Manager Jobs in Maine

Saas Program Manager information

See Maine salary details

$37.3K

$104K

$152K

How much do saas program manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for saas program manager in Maine is $104,043.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,000.00 and $128,300.00 per year, depending on experience, location, and employer.

What is a SaaS program manager?

A SaaS Program Manager is a professional responsible for overseeing the planning, execution, and delivery of software-as-a-service (SaaS) projects within an organization. They coordinate cross-functional teams, manage timelines, budgets, and resources, and ensure that SaaS products or services meet business goals and customer needs. SaaS Program Managers often work closely with product managers, engineers, sales, and customer success teams to deliver high-quality, cloud-based software solutions.

What are the key skills and qualifications needed to thrive as a SaaS program manager, and why are they important?

To thrive as a SaaS Program Manager, you need strong project management skills, a solid understanding of SaaS business models, and experience leading cross-functional teams, often supported by a bachelor's degree in business, computer science, or a related field. Familiarity with tools like Jira, Asana, Salesforce, and Agile methodologies, as well as certifications such as PMP or Scrum Master, is highly valuable. Exceptional communication, stakeholder management, and problem-solving abilities help drive team alignment and customer satisfaction. These skills are crucial for delivering successful software programs on time, within scope, and aligned to business objectives in a fast-paced SaaS environment.

What are some common challenges a SaaS program manager faces when coordinating cross-functional teams?

SaaS Program Managers often encounter challenges such as aligning priorities between engineering, product, and customer success teams, especially when there are competing deadlines and resource constraints. Effective communication is essential to ensure all stakeholders are informed about project status and changes. Additionally, managing expectations around feature delivery, uptime, and customer requirements can be complex in a fast-paced software environment. Building strong relationships across teams and proactively addressing potential bottlenecks helps ensure successful program outcomes.
What are popular job titles related to Saas Program Manager jobs in Maine? For Saas Program Manager jobs in Maine, the most frequently searched job titles are:
What job categories do people searching Saas Program Manager jobs in Maine look for? The top searched job categories for Saas Program Manager jobs in Maine are:
What cities in Maine are hiring for Saas Program Manager jobs? Cities in Maine with the most Saas Program Manager job openings:
Saas Program Manager jobs near you
Infographic showing various Saas Program Manager job openings in Maine as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $104,043 per year, or $50 per hour.

Client Experience & Administrative Coordinator

Nova Analytic Labs

Portland, ME • On-site

$40 - $60K/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description


Client Experience & Administrative Coordinator
Location: Portland, Maine
Job Type: Full-TimeOn-Site
Industry: Cannabis & Environmental Testing (PFAS)
Compensation: $40 - $60,000
About Nova Analytic Labs
Nova Analytic Labs is a science-driven startup operating at the intersection of cannabis compliance and PFAS testing innovation. We are building a culture of excellence, accountability, and client-focused service. As we scale operations, we're seeking a sharp, capable, and tech-savvy Client Experience & Administrative Coordinator to help lead our front office operations and client interfacing systems.
This is not a traditional receptionist or entry-level admin role. You'll play a key role in ensuring that our clients-ranging from cultivators to municipal agencies-receive timely, accurate service, and that our internal systems are streamlined, documented, and optimized. The ideal candidate is organized, responsive, and capable of working across multiple platforms to support operations and manage client engagement.
Key Responsibilities
Client Experience & Communication
  • Serve as the first point of contact for client inquiries (phone, email, chat, walk-ins).
  • Coordinate onboarding of new clients, including intake forms, SOP sharing, and CRM profile setup.
  • Follow up with clients regarding sample submissions, testing status, or invoicing.
  • Manage inbound messages and route to the appropriate internal team members.
  • Track and resolve customer issues promptly, documenting all communications in the CRM.
Administrative & Operational Coordination
  • Own scheduling logistics for field samplers, lab pickups, and technician support.
  • Maintain and organize internal documentation, compliance records, and audit materials.
  • Assist with customer invoicing and follow-ups related to payments or lab credits.
  • Support the Laboratory Director and QA Officer with recordkeeping, scheduling, and reporting tasks.
  • Monitor key operations dashboards and maintain status reports for leadership.
Technology & Systems Administration
  • Manage CRM and client portals (preferably in Zoho CRM, Zoho Desk, Zoho Creator or similar platforms).
  • Configure, troubleshoot, and optimize SaaS platforms, forms, and workflows as a super admin.
  • Collaborate with IT or external vendors to maintain system integrity and user access controls.
  • Build automations, custom views, or reports within CRM and ticketing systems.
  • Administer internal apps or dashboards-no coding required, but ability to understand, test, and manage configurations is essential.

Qualifications
  • Required:
    • 2-4 years in a client services, operations, or administrative coordinator role
    • Demonstrated experience with CRM tools, preferably Zoho suite or similar (Salesforce, HubSpot, Monday.com)
    • Strong Excel/Google Sheets skills (filters, pivot tables, lookups, conditional logic)
    • Proven comfort managing web-based systems and working across multiple tabs and apps daily
    • Excellent verbal and written communication; confident on the phone and via email
    • Ability to troubleshoot and configure software, build templates/forms, and manage user roles
  • Preferred:
    • Familiarity with the cannabis industry, environmental consulting, or regulatory compliance
    • Experience with Zoho Creator, Flow, Forms, Books, or other low-code/no-code platforms
    • Exposure to lab operations, sample chain of custody, or scientific testing environments
    • Bonus if you've coded or used Zapier, Make (Integromat), or other automation platforms

What You'll Get
  • A front-row seat in a high-growth testing lab
  • Autonomy, responsibility, and clear paths for advancement
  • Cross-training in both cannabis and environmental testing sectors
  • Opportunity to shape client workflows, operational systems, and digital infrastructure from the ground up

Requirements
  • Advanced computer skills and ability to configure and program various SaaS software platforms used in day-to-day management of tasks, communication, finances, CRM etc. Experience with Zoho platform is a plus.
  • Bachelor degree with management experience preferred
  • 2 years college coursework or high school diploma
  • 1-3 years of administrative experience, supervisory role preferred
  • Preferred experience in the cannabis testing, food testing or environmental testing field

Benefits
Health, dental and vision plans available
Profit sharing plan
3-5 weeks PTO
401k

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