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Route Setter Jobs in Raleigh, NC (NOW HIRING)

Front Desk Admin

Smithfield, NC ยท On-site

$14 - $18.50/hr

The vibe setter. The calm in the chaos. At Pathways to Life, our Front Desk Admin is the person who ... Answer calls, route messages, and keep communication moving (no dropped balls here) * Keep the ...

Front Desk Admin

Smithfield, NC ยท On-site

$14 - $18.50/hr

The vibe setter. The calm in the chaos. At Pathways to Life, our Front Desk Admin is the person who ... Answer calls, route messages, and keep communication moving (no dropped balls here) * Keep the ...

Front Desk Admin

Smithfield, NC ยท On-site

$14 - $18.50/hr

The vibe setter. The calm in the chaos. At Pathways to Life, our Front Desk Admin is the person who ... Answer calls, route messages, and keep communication moving (no dropped balls here) * Keep the ...

... Setter program. The role will be able to flex depending on workload, with the ultimate goal of ... Perform residential pest management service routes with the highest level of customer service ...

Route Setter information

See Raleigh, NC salary details

$12

$18

$29

How much do route setter jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for route setter in Raleigh, NC is $18.79, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $21.73 per hour, depending on experience, location, and employer.

What is a route setter?

A Route Setter is responsible for designing and installing climbing routes on indoor climbing walls or outdoor facilities. They arrange holds in specific sequences to create challenges for climbers of all skill levels. The job requires creativity, problem-solving, and an understanding of climbing techniques to ensure routes are engaging, fun, and safe. Route Setters also inspect holds, adjust difficulty levels, and maintain climbing walls.

What does a route setter do?

A typical day for a Route Setter involves brainstorming and planning new routes, physically setting holds on climbing walls, and testing climbs to fine-tune difficulty and safety. Setters often work early mornings or during facility downtime to minimize disruption to visitors, collaborating closely with other setters and the gym management. Throughout the day, you'll also inspect existing routes, rotate out older climbs, perform safety checks, and provide feedback to climbers. The work is hands-on, creative, and highly collaborative, making it both physically engaging and rewarding for those passionate about climbing.

What are the key skills and qualifications needed to thrive as a route setter?

To thrive as a Route Setter, you need strong physical fitness, creative problem-solving ability, and a deep understanding of climbing movement and safety standards. Experience with route setting tools (such as impact drivers and ladders), knowledge of PPE usage, and, in some cases, certifications from organizations like the Climbing Wall Association are beneficial. Collaboration, communication, and a keen eye for detail are important soft skills for designing engaging and accessible climbing routes. These qualifications ensure routes are challenging, safe, and enjoyable for climbers of all abilities while supporting a positive team culture.

How do you become a route setter?

To become a route setter, individuals typically gain experience in climbing and develop an understanding of movement and safety. Many start by working at climbing gyms, learn to use route-setting tools, and may pursue certifications or training in climbing instruction or safety standards to improve their skills and job prospects.
Infographic showing various Route Setter job openings in Raleigh, NC as of September 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,077 per year, or $18.8 per hour.

Appointment Setter / Lead Generation Specialist

Durham, NC โ€ข On-site

Full-time

Posted 7 days ago


Job description

Position Summary
We are looking for a motivated, goal-oriented  Appointment Setter / Lead Generation Specialist who enjoys connecting with customers, staying on top of leads, and turning inquiries into booked appointments. This performance-driven position blends lead follow-up, appointment scheduling, customer communication, dispatch support, and general office coordination. The right candidate will be comfortable working toward measurable goals, communicating with customers throughout the day, and contributing to the continued growth of a fast-paced residential services company.
Reports To: Director of Revenue Operations
Pay Type: $30,000 base plus commission
Location: Durham, NC
Schedule: Monday-Friday, 8:00 AM - 6:00 PM

Key Responsibilities
1. Lead Follow-Up & Appointment Scheduling
  • Respond to incoming leads from phone calls, emails, website forms, chat, and other marketing channels
  • Follow up consistently with prospective customers by phone, email, and text to book consultations and service appointments
  • Reconnect with prospects from lead lists, outstanding estimates, and previously unsold opportunities
  • Document call results and help track booking, follow-up, and conversion performance
2. Scheduling & Dispatch Support
  • Assist with coordinating sales technician calendars, route planning, and same-day scheduling adjustments
  • Relay appointment and job information accurately to customers and field team members
  • Update and monitor jobs in ServiceTitan to help keep appointments and workflow moving efficiently
  • Support additional business development, scheduling, and office needs as assigned
What We're Looking For
  • At least 1 year of experience in customer service, appointment setting, dispatch, inside sales, or outbound calling
  • Experience using ServiceTitan, RingCentral, Microsoft Office, or comparable CRM, phone, and scheduling platforms
  • Professional, confident, and friendly communication skills
  • Strong attention to detail when handling follow-ups, schedules, customer information, and multiple priorities
  • Ability to work independently while staying organized and collaborating with both office and field teams
  • Strong people skills and the ability to communicate effectively with customers, technicians, and leadership
Preferred Experience
  • Previous experience in home services, construction, or a skilled-trades environment such as plumbing, HVAC, roofing, or foundation repair
  • Bilingual English/Spanish skills are a plus
  • Understanding of performance measures such as booking percentage, lead conversion, call-to-appointment rate, or technician efficiency
Physical Requirements
Candidates must be able to perform the essential duties of this position with or without reasonable accommodation.
  • Ability to sit, stand, walk, bend, reach, and use a computer or phone throughout the workday
  • Ability to lift, carry, or move routine office materials, packages, and files weighing up to 30 pounds
  • Ability to move throughout office, storage, and shared work areas as needed
  • Ability to drive locally for occasional work-related errands
Work Environment & Local Travel
  • Occasional local travel during the workday may be needed for errands, document pickup or delivery, supplies, or shipping-related tasks
  • Regular communication and interaction with customers, employees, vendors, visitors, field teams, and internal departments is expected
  • The position requires flexibility in a busy environment where priorities may change and time-sensitive calls, follow-ups, and administrative requests may arise
Equal Opportunity Employer
We are an equal opportunity employer committed to maintaining an inclusive workplace. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by applicable federal or state law.
 

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