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Route Service Representative Jobs in Virginia (NOW HIRING)

UniFirst

Route Service Manager - UniFirst

Norfolk, VA · On-site

The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned ...

New

Unifirst

Route Service Manager - UniFirst

Manassas, VA · On-site

$68K - $94K/yr

The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned ...

Unifirst

Route Service Manager - UniFirst

Richmond, VA · On-site

$59K - $82K/yr

The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned ...

UniFirst

Route Service Manager - UniFirst

Manassas, VA · On-site

$68K - $94K/yr

The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned ...

Unifirst

Route Service Manager - UniFirst

Richmond, VA

$59K - $82K/yr

The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned ...

UniFirst

Route Service Manager - UniFirst

Richmond, VA · On-site

$59K - $82K/yr

The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned ...

Unifirst

Route Service Manager - UniFirst

Manassas, VA · On-site

$68K - $94K/yr

The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned ...

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Route Service Representative information

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How much do route service representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for route service representative in Virginia is $20.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $23.37 per hour, depending on experience, location, and employer.

What is a route service representative?

Route service representatives are professionals who manage and deliver products or services to customers along a designated route. Their primary duties often include delivering goods, restocking inventory, collecting payments, and ensuring customer satisfaction. They may work in industries such as uniform rental, vending, or food delivery. In addition to driving and delivery, they are often responsible for building and maintaining strong relationships with their clients, troubleshooting issues, and promoting additional products or services. This role requires good organizational and customer service skills, as well as a clean driving record.

What are the key skills and qualifications needed to thrive as a route service representative, and why are they important?

To thrive as a Route Service Representative, you need strong organizational skills, a valid driver’s license, and a basic understanding of inventory management. Familiarity with handheld scanners, route optimization software, and company-specific delivery systems is typically required. Excellent communication, customer service, and problem-solving abilities help build client relationships and handle unexpected issues during routes. These skills ensure efficient, accurate deliveries and high levels of customer satisfaction, which are essential for business success.

What are some common challenges faced by route service representatives and how can they be managed?

Route Service Representatives often face challenges such as tight schedules, traffic delays, and maintaining high-quality customer service across multiple stops. Managing these challenges typically involves strong organizational skills, effective time management, and clear communication with both customers and team members. Many companies provide tools and training to help representatives optimize their routes and address customer concerns proactively. Building good relationships with clients and being adaptable to changing situations are key to success in this role.

What is the difference between Route Service Representative vs Delivery Driver?

AspectRoute Service RepresentativeDelivery Driver
Required CredentialsHigh school diploma, valid driver’s license, sometimes CDLHigh school diploma, valid driver’s license, sometimes CDL
Work EnvironmentCustomer sites, company vehicles, route-basedOn-road, customer locations, route-based
Employer & Industry UsageDistribution, service companies, beverage, and food industriesLogistics, courier, retail, food delivery

Both roles involve driving and customer interaction, often within the same industries. However, a Route Service Representative typically focuses on maintaining client accounts, delivering products, and providing service support, while a Delivery Driver primarily concentrates on transporting goods from warehouses to customers. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

How to become a route service representative?

To become a route service representative, candidates typically need a high school diploma or equivalent and a valid driver's license. Prior experience in customer service, delivery, or driving can be beneficial, and some employers may require knowledge of route planning and basic maintenance skills. Training is often provided on the job to familiarize new employees with company procedures and safety protocols.

What are popular job titles related to Route Service Representative jobs in VA?

For Route Service Representative jobs in VA, the most frequently searched job titles are:

Route Service Representative jobs near you
Infographic showing various Route Service Representative job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $43,511 per year, or $20.9 per hour.

Route Service Manager - UniFirst

UniFirst

Norfolk, VA • On-site

Full-time

Medical, Life, Retirement, PTO

Posted yesterday

New

UniFirst rating

6.7

Company rating: 6.7 out of 10

Based on 135 frontline employees who took The Breakroom Quiz

136th of 256 rated facilities management

Job description

Route Service Manager
UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location.
What's in it for you?
Training:
Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.
Career Mobility:
You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization.
Culture:
Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?
Diversity:
At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.
What you'll be doing:
  • Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors
  • Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction
  • Collaborate closely with location management team to provide the best customer service and product programs
  • Negotiate customer contract renewals

What we're looking for:
  • An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location
  • A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer
  • Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role
  • Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards.
  • High School Diploma or GED - bachelor's degree preferred.
  • Prior customer service experience
  • Ability problem solve and handle a variety customer service situations
  • Ability to negotiate, train, coach and lead a team
  • Strong computer proficiency (MS Office)
  • Excellent verbal & written communication skills
  • 21 years of age
  • Valid non-commercial driver's license in the state of residence
  • Must meet pre-employment DOT physical requirements
  • Physically capable of lifting up to 50 pounds

Benefits & Perks
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses
About UniFirst
The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.
There's a lot to love about UniFirst, where you come first.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

What UniFirst employees say

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About UniFirst

Sourced by ZipRecruiter

The year was 1936 and Aldo Croatti had a vision: to serve the men and women who put in a hard day’s work. He founded a laundry business to clean clothes of factory workers and others in the heavy-soil business. With UniFirst, he created an entirely new concept: uniform rental services. This business concept gained popularity because it delivered on a key customer need: helping businesses work safer and smarter while presenting a better business image. Aldo’s vision spurred the growth of an entire industry. Since then, UniFirst has evolved into a leader in the uniform rental services industry. With headquarters located in Wilmington, MA, UniFirst operates 260-plus facilities throughout North and Central America and Europe. We serve over 300,000 customers and outfit over 2 million workers across a variety of industries—from automotive to transportation and warehousing, construction, and everything in between. We proudly serve nearly half of Fortune 500 companies and their hardworking employees.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Wilmington, MA, US

Year founded

1936

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