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Route Account Manager Jobs in California (NOW HIRING)

Silk Commerce

Account Manager

Irvine, CA · On-site

$75K - $90K/yr

Read and summarize affiliate performance data as part of holistic account reporting, routing ... At least 1+ year of hands-on TikTok Shop management experience. * 1-2+ years of experience in ...

Fidus Systems

Account Manager

San Diego, CA · On-site +1

The Account Manager supports Business Development Managers (BDM) in a defined territory, owning day ... Monitor customer satisfaction on active projects, help identify issues early, and route them to the ...

TLO INC

Sales Account Manager

Encino, CA

High-risk processing is a more complex world, and the best Account Managers here pair real closing ability with the savvy to route a deal to the right bank, collect the right documentation, and set ...

KURV

Sales Account Manager

Encino, CA · On-site

High-risk processing is a more complex world, and the best Account Managers here pair real closing ability with the savvy to route a deal to the right bank, collect the right documentation, and set ...

Alex

Account Manager

San Francisco, CA · On-site

$150K - $200K/yr

Work the pair with engineering - route technical asks to your FDE rather than absorbing them, and pass expansion signals back the other way. About You * 5+ years in Account Management, Customer ...

THE NEW-INDY GROUP

Account Manager I

Cerritos, CA · On-site

$72K - $88K/yr

... route to market and drive value for both the customer and New Indy Packaging. * Organize and lead ... Account management as assigned, owning the overall account and management of the day-to day ...

Phonely Ltd

Enterprise Account Manager

San Francisco, CA · On-site

$120K - $180K/yr

Our customers use us to qualify leads, book appointments, route calls, and resolve real customer ... About the Role We're hiring an Enterprise Account Manager to own the post-sale relationship with ...

Cartesia

Technical Account Manager

San Francisco, CA · On-site

$220K - $280K/yr

Excellent problem scoper: hears "it's broken" and turns it into a clear problem statement, routes ... Background where technical account management was a revenue-driving function, not a support ...

Chooch

Technical Account Manager

San Mateo, CA · On-site

The Technical Account Manager will serve as a key link between our customers and internal teams ... Help triage incoming requests, gather relevant technical and business context, and route issues ...

Chooch

Technical Account Manager

San Mateo, CA · On-site

The Technical Account Manager will serve as a key link between our customers and internal teams ... Help triage incoming requests, gather relevant technical and business context, and route issues ...

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Route Account Manager information

What does a route account manager do?

A Route Account Manager is responsible for managing relationships with clients or customers along a designated delivery or service route. Their duties often include delivering products or services, addressing customer concerns, ensuring accounts are up-to-date, and seeking opportunities to expand business with existing clients. They play a key role in maintaining customer satisfaction, resolving issues promptly, and coordinating with internal teams to meet customer needs. Route Account Managers typically work in industries like beverage distribution, logistics, or waste management. Their work helps ensure smooth operations and strong client relationships.

What are the key skills and qualifications needed to thrive as a route account manager?

To thrive as a Route Account Manager, you need strong organizational skills, sales acumen, and knowledge of inventory management, often supported by a relevant degree or experience in logistics or customer service. Familiarity with CRM software, route optimization tools, and mobile inventory systems is typically required. Excellent communication, relationship-building, and problem-solving abilities help you manage client accounts and resolve issues efficiently. These skills are crucial for maintaining customer satisfaction, optimizing routes, and achieving sales and service goals.

What are some common challenges route account managers face when managing multiple client accounts across different territories?

Route Account Managers often juggle the demands of multiple clients, each with unique needs and expectations. Coordinating schedules, addressing urgent requests, and maintaining strong relationships across various territories can be challenging, especially when travel or logistics are involved. Successful Route Account Managers excel by staying organized, communicating proactively, and leveraging route planning tools to ensure timely deliveries and consistent service. They also work closely with internal teams, such as sales and operations, to resolve issues quickly and keep client satisfaction high.

How much does a Route Account Manager get paid?

A Route Account Manager typically earns between $40,000 and $70,000 annually, depending on experience, location, and the company. Many roles include performance bonuses and benefits, with some positions offering additional compensation for sales or customer retention achievements.

What are popular job titles related to Route Account Manager jobs in California?

For Route Account Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Route Account Manager jobs in California look for?

The top searched job categories for Route Account Manager jobs in California are:

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Cities in California with the most Route Account Manager job openings:

Route Account Manager jobs near you
Infographic showing various Route Account Manager job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 2% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Account Manager

Irvine, CA • On-site

Silk Commerce
See more jobs at Silk Commerceexternal

$75K - $90K/yr

Full-time

Medical, Retirement, PTO

Re-posted 5 days ago

Job description

ABOUT OVERCAST DIGITAL
OverCast Digital is a leading triple-certified TikTok Shop Partner based in Irvine, CA. We specialize in providing comprehensive solutions for rising social commerce channels, including strategy, affiliate management, and LIVE shopping. Our dedicated team works to shape TikTok into a vibrant community of inspiration and influence, with a network of top content creators and affiliates leading the charge. At OverCast Digital, we believe that the future of commerce is social.
THE ROLE
We're looking for a proactive, detail-oriented Account Manager to own day-to-day execution for a portfolio of TikTok Shop accounts - client communication, Seller Center monitoring, and performance reporting - while working under a Senior Account Manager's account strategy.
The ideal candidate is a highly organized communicator with a strong grasp of social commerce and hands-on TikTok Shop experience, comfortable managing multiple client accounts and coordinating across a cross-functional team.
WHAT YOU'LL DO
Client Communication Ownership
  • Own day-to-day communications for assigned accounts, responding within agreed SLAs and maintaining a professional, proactive tone.
  • Send proactive updates, confirm next steps, and flag blockers before they become client-facing problems.

Meeting Agendas & Recaps
  • Own the weekly client agenda from preparation through delivery, ensuring data and linked docs are current before internal review and the call itself.
  • Document action items live during meetings and send clean, client-ready recaps with owners, due dates, and decisions on the same day.

Daily Seller Center Monitoring
  • Serve as the primary owner of Seller Center execution for assigned accounts - shop health, listings, pricing, promos, campaign registrations, inventory, fulfillment, and CS flags - every morning.
  • Escalate anything resembling a violation, listing suppression, or pricing/promo mismatch immediately.

Performance Reporting
  • Pull and validate performance data (GMV, orders, traffic, CVR, AOV, and promo performance) and turn it into a clear point of view.
  • Tie metrics to likely drivers - promos, creators, content, LIVE, inventory, or shop health - rather than reporting numbers alone.

Affiliate Performance & Cross-Team Collaboration
  • Read and summarize affiliate performance data as part of holistic account reporting, routing affiliate strategy questions to the Senior AM or affiliate function.
  • Coordinate with Shop Ops on execution support, with Paid Media on GMV Max boosting, and with Affiliate on data requests.

Escalation & Ownership
  • Flag blockers, unknowns, and risks internally as soon as they're identified - ideally well before they become a client-facing issue.
  • Take ownership of assigned tasks and self-serve using existing resources before escalating.

WHAT WE'RE LOOKING FOR
Required Experience
  • At least 1+ year of hands-on TikTok Shop management experience.
  • 1-2+ years of experience in account management, client services, or a related field, preferably in digital marketing, e-commerce, or social media.
  • Exceptional communication and presentation skills, with the ability to simplify complex information for clients.
  • Highly organized and detail-oriented, with experience managing multiple projects simultaneously.
  • Data-driven mindset with experience analyzing and interpreting performance metrics.

Desired Experience
  • Work experience at TikTok (the platform/company) is a plus.
  • Strong understanding of TikTok Shop and social commerce trends.

Education
  • Bachelor's degree in Marketing, Communications, or a related field.

Location
  • Based in Irvine, CA.

WHAT YOU GET
Benefits
  • 401K
  • Health Insurance
  • Flexible PTO
  • Flexible Work Hours

Apply