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Round1 Jobs (NOW HIRING)

Round1

Amusement (Arcade) Supervisor

Escondido, CA · On-site

$24 - $25.75/hr

We're looking for a Supervisor to help lead the team at our brand-new family entertainment facility opening soon at North County Mall, Escondido! Are you into video games, bowling, karaoke? Are you ...

Round1

Cleaning Associate

Auburn Hills, MI · On-site

$17 - $18.75/hr

The Cleaning Associate is responsible for the cleaning overall appearance and cleanliness of the store. * Please note you must have a High School Diploma or GED to apply. * Open availability ...

Round1

Arcade Mechanic Manager

Lakewood, CO · On-site

$24 - $26.25/hr

We're looking for a Manager to help lead the team at our brand-new family entertainment facility opening soon at Colorado Mills, Lakewood! The Facility Manager is primarily responsible for all the ...

Round1

Arcade Amusement Associate

Erie, PA · On-site

$15 - $16.75/hr

Are you into video games, bowling, or karaoke? Are you friendly, and outgoing? Do you enjoy being around people and working in a fun environment? Then you're the kind of person we'd love to hire!

Round1

Food and Beverage Associate

Beavercreek, OH · On-site

$15 - $16.75/hr

Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around people and work in a fun environment? Then you're the kind of person we'd love to hire. This position ...

Round1

Food and Beverage Supervisor

Gurnee, IL · On-site

$21 - $22.75/hr

Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around people and work in a fun environment? Then you're the kind of person we'd love to hire! The Food ...

Round1

Food & Beverage Supervisor

Albuquerque, NM · On-site

$17 - $18.75/hr

Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around people and work in a fun environment? Then you're the kind of person we'd love to hire! The Food ...

New

Round1

Bowling and Events Supervisor

Danbury, CT · On-site

$23 - $24.75/hr

Round One Entertainment is looking to hire a full-time, non-exempt Bowling Department Supervisor. Overview: The Bowling Supervisor is responsible for the sales, profits, staffing, image and operation ...

Round1

Amusement (Arcade) Supervisor

Vancouver, WA · On-site

$21 - $22.75/hr

Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around people and work in a fun environment? Then you're the kind of person we'd love to hire! The Amusement ...

Round1

Amusement (Arcade) Associate

Danbury, CT · On-site

$17 - $18.75/hr

Are you into video games, bowling, or karaoke? Are you friendly, and outgoing? Do you enjoy being around people and working in a fun environment? Then you're the kind of person we'd love to hire!

Round1

Food and Beverage Manager

Edison, NJ · On-site

$24 - $25.75/hr

We're looking for a Manager to help lead the team at our brand-new family entertainment facility opening soon at Menlo Park Mall! Are you into video games, bowling, karaoke? Are you friendly ...

Round1

Facilities Cleaning Associate

Erie, PA · On-site

$15 - $16.75/hr

Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around people and work in a fun environment? Then you're the kind of person we'd love to hire! Round One ...

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Round1 information

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How much do round1 jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for round1 in the United States is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.19 per hour, depending on experience, location, and employer.

What is a Round1 employee responsible for?

Round1 employees typically work at entertainment centers that offer bowling, arcade games, karaoke, and other activities. Their responsibilities can include assisting customers, operating game and bowling equipment, maintaining cleanliness, serving food and beverages, and ensuring a safe and enjoyable environment for guests. Depending on the role, employees might work at the front desk, in the arcade, or in food service. Customer service is a key part of the job, as employees help guests with questions and resolve any issues. Round1 values teamwork, friendliness, and attention to detail in its staff.

What are the key skills and qualifications needed to thrive as a Round1 employee?

To thrive as a Round1 employee, you generally need customer service experience, basic cash handling skills, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, arcade game maintenance, and safety protocols is typically required. Strong communication, teamwork, and problem-solving abilities help you excel in a fast-paced entertainment environment. These skills ensure efficient operations, high customer satisfaction, and a safe, enjoyable experience for all guests.

What are some common challenges faced by employees working at Round1 entertainment centers, and how can they be addressed?

Employees at Round1 often balance a fast-paced environment with diverse responsibilities, such as assisting customers, maintaining arcade equipment, and ensuring safety standards. Challenges may include managing high customer volume during peak hours and quickly resolving technical issues with games or attractions. Adaptability, teamwork, and strong communication skills are key to overcoming these hurdles. Many employees find that proactive problem-solving and seeking support from supervisors help create a positive work atmosphere and smooth operations.

What is the difference between Round1 vs Customer Service Representative?

AspectRound1Customer Service Representative
Required credentialsHigh school diploma or equivalent; some roles may require retail or sales experienceHigh school diploma or equivalent; customer service experience preferred
Work environmentRetail stores, entertainment centers, or online platformsCall centers, retail stores, or service desks
Employer and industry usageRetail, entertainment, and gaming industriesVarious industries including retail, telecom, and hospitality
Common search and comparison intentUnderstanding job roles at Round1Customer service roles in similar environments

Round1 employees typically work in retail or entertainment settings, focusing on sales, customer engagement, and store operations. Customer Service Representatives also work in similar environments but may handle customer inquiries, complaints, and support across various industries. While both roles involve direct customer interaction, Round1 positions often emphasize sales and entertainment services, whereas Customer Service Representatives focus on support and problem resolution.

How does Round1 work?

Round1 is a retail entertainment company that offers activities such as arcade games, bowling, and karaoke. Employees typically operate gaming equipment, assist customers, and maintain the facility, often working in shifts that include evenings and weekends. Training is provided to ensure staff can manage the games and customer service effectively.
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Round1 jobs near you
Infographic showing various Round1 job openings in the United States as of August 2026, with employment types broken down into 26% Full Time, and 74% Part Time. Highlights an 100% Physical job distribution, with an average salary of $39,549 per year, or $19 per hour.

Customer Service Associate - Amusement (Arcade) Department

Round1

Reno, NV • On-site

$13 - $14.75/hr

Part-time

Posted 16 days ago

Job description

Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around people and work in a fun environment? Then you’re the kind of person we’d love to hire.

Round One Entertainment is looking to hire Customer Service Associates for our:
  • Amusement (Arcade) Department.

The location for our facility is in Reno, NV at the Meadowood Mall.

Must be available to work weekends, holidays, and closing shifts (store closes at 2am).

Essential Duties:
  • Operate POS registers for game card sales and prize redemptions.
  • Maintain arcade and redemption inventory.
  • Keep the game floor clean, stocked, and welcoming.
  • Perform open and close procedures and assist guests as needed.

Non-Essential Duties:
  • Conducts alcohol and age restriction control in accordance with company policies and procedures.
  • Conducts lost and found procedures in accordance with company policies.
  • Seeks constant improvement or more efficient and less expensive ways and means in department work processes.
  • Researches and develops resources that create timely and efficient workflow.
  • Follows up to complete any assigned work.
  • Maintains high ethical standards in the work place.
  • Reports all irregular issues and problems to executive management for solution.
  • Maintains good communication with customers, management, office staff members and outside contacts.
  • Complies and maintains confidentiality of all company policies and procedures.
  • May help with mailing and shipping activities as needed.
  • Responsible for maintaining a clean and safe working area.

Qualifications:
  • High School diploma or GED.
  • (Preferred) One to two years experience in hospitality, restaurant, or retail environment.
  • Closing shift availability preferred (store closes at 2am).

Work Environment:
While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected. The noise level in the work environment is usually loud.

Physical Demands:
  • While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces.
  • The employee is required to stand and walk for extended periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms.
  • Lifting and/or moving up to 100lbs with assistance is required.

Benefits:
  • 1 hour of time play (non-prize) arcade games per week.
  • 90 minutes of bowling per week (shoes included).
  • 1 hour of karaoke/billiards per week.
  • 50% discount on food items per working shift.
  • 1 free beverage per working shift.

The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the company’s discretion.

Check out our Facebook (Search: Round1HQ), Instagram (Round1USA), and Twitter (@Round1USA), Indeed (Round One Entertainment Inc.), Glassdoor (Round One Entertainment Inc.) for more information.