ZipRecruiter

Log In

1

Roc Operator Jobs (NOW HIRING)

ROC 1954

Fuel Transport Driver

Hesperia, CA · On-site

$30/hr

Job Type Full-time Description ROC 1954 has been a family-owned and operated company for 3 generations. We have immediate openings for CLASS A CDL Drivers due to the growth of our company. This ...

Roc Nation

Staff Counsel - Sports

New York, NY · On-site

Roc Nation is seeking a Staff Counsel to join the Roc Nation Sports team, reporting directly to the COO. This role plays a critical role in providing hands-on legal support across athlete ...

ROC Physical Therapy

Clinical Assistant

Phoenix, AZ · On-site

$14.70/hr

R O C Physical Therapy is a family business owned and operated by physical therapists. We are a ... Established in 2018, ROC Physical Therapy stands out as the top choice for all your Physical ...

ROC 1954

Bulk Plant Operator

Kingman, AZ · On-site

$18.75/hr

Starting at $18.75 ROC is an Equal Opportunity Employer All Qualified Applicants will receive consideration for employment without regard to their race, color, religion, gender identity, sex, sexual ...

FOX News Network, LLC

Ingest Operator

New York, NY · On-site

$23.50 - $27.65/hr

The ROC is the heart of FOX News Media's technical operations where all inbound and outbound audio and video signals are processed. As an Ingest Operator, working on this team is a great entry-level ...

Fox

Ingest Operator

New York, NY

$23.50 - $27.65/hr

The ROC is the heart of FOX News Media's technical operations where all inbound and outbound audio and video signals are processed. As an Ingest Operator, working on this team is a great entry-level ...

Eden Roc Miami Beach

Concierge

Miami Beach, FL

$15.25 - $19.75/hr

Property Description Eden Roc Miami Beach, an iconic oceanfront resort nestled in the heart of ... A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville ...

Eden Roc Miami Beach

Chief Concierge

Miami Beach, FL

Property Description Eden Roc Miami Beach, an iconic oceanfront resort nestled in the heart of ... A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville ...

Eden Roc Miami Beach

Reservations Agent

Miami Beach, FL · On-site

$15.75 - $19.75/hr

Property Description Eden Roc Miami Beach, an iconic oceanfront resort nestled in the heart of ... A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville ...

next page

Showing results 1-20

All JobsRoc Operator Jobs

Roc Operator information

See salary details

$10

$20

$29

How much do roc operator jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for roc operator in the United States is $20.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a ROC Operator, and why are they important?

To thrive as a ROC (Remote Operations Center) Operator, you need strong analytical skills, attention to detail, and a background in industrial operations or technical fields, often supported by relevant certifications. Familiarity with SCADA systems, remote monitoring tools, and incident management platforms is typically required. Excellent communication, problem-solving abilities, and the capacity to stay calm under pressure are standout soft skills. These skills ensure efficient monitoring, rapid response to incidents, and the safe, continuous operation of critical infrastructure.

What are ROC Operators?

ROC Operators, or Remote Operations Center Operators, are professionals responsible for monitoring and managing operations of remote systems, such as power plants, data centers, or industrial facilities, from a centralized location. They use specialized software and tools to oversee system performance, detect anomalies, respond to alarms, and ensure operational efficiency and safety. ROC Operators play a critical role in maintaining uptime, troubleshooting issues, and coordinating with on-site personnel to resolve problems quickly. Their work helps organizations ensure continuous and reliable operation of critical infrastructure.

What is the difference between Roc Operator vs Drilling Rig Operator?

AspectRoc OperatorDrilling Rig Operator
CredentialsHigh school diploma, safety certifications, technical trainingHigh school diploma, safety certifications, technical training
Work EnvironmentMining sites, open-pit or underground operationsOil and gas drilling sites, onshore or offshore rigs
Industry UsageMining industry, mineral extractionOil and gas industry, energy sector

Both Roc Operators and Drilling Rig Operators require safety certifications and technical training. Roc Operators typically work in mining environments, focusing on mineral extraction, while Drilling Rig Operators work in the oil and gas industry, operating drilling rigs. Despite similar credentials, their work environments and industry applications differ significantly.

What are some common challenges faced by ROC Operators, and how can they be addressed?

ROC Operators often encounter challenges such as monitoring multiple systems simultaneously, responding quickly to alarms, and maintaining accurate logs under pressure. Effective time management and strong attention to detail are essential to prevent oversight and ensure operations run smoothly. Collaborating with other departments and regularly participating in training sessions can help ROC Operators stay updated on procedures and improve response times. Developing strong communication skills also aids in efficiently escalating issues and coordinating with team members.
More about Roc Operator jobs
What cities are hiring for Roc Operator jobs? Cities with the most Roc Operator job openings:
What states have the most Roc Operator jobs? States with the most job openings for Roc Operator jobs include:
What job categories do people searching Roc Operator jobs look for? The top searched job categories for Roc Operator jobs are:
Roc Operator jobs near you

Remote HVAC Monitoring Specialist

Kelso Building Services

Ogden, UT • On-site, Remote

Full-time

Medical, Retirement, PTO

Posted 13 days ago

Job description

About Kelso Building Services
At Kelso Building Services (KBS), we believe our success starts with our people. We provide the resources, training, and career development opportunities employees need to thrive in a dynamic and technology-driven environment. Our team is committed to operational excellence, innovative problem-solving, and delivering outstanding service to customers across the country.
We are currently seeking both Level 1 and Level 2 ROC Operators, depending on experience and qualifications.
Schedule: Rotating shifts required, including evenings, weekends, and holidays.
Position Overview
The Remote Operations Center (ROC) Operator plays an essential role in supporting KBS's around-the-clock monitoring services. This position is responsible for observing customer building systems, responding to system-generated events, coordinating service activities, and ensuring issues are addressed according to established procedures.
This is a detail-oriented role in a fast-paced operations environment where consistency, communication, and adherence to process are critical.
  • Level 1 Operators focus on alarm monitoring, customer communications, documentation, and routine remote support activities.
  • Level 2 Operators leverage additional technical expertise to perform advanced diagnostics, troubleshooting, and operational decision-making.
Primary Responsibilities
Monitoring & Event Management
  • Monitor HVAC, building automation, electrical, and related facility systems for alarms, faults, and performance exceptions
  • Assess, prioritize, and respond to incoming alerts based on documented response procedures
  • Identify the difference between informational notifications and critical system events
  • Execute escalation protocols in accordance with customer-specific requirements
Customer Service & Communication
  • Serve as a point of contact for incoming calls, emails, and service-related inquiries
  • Communicate professionally and effectively with customers during active events
  • Maintain detailed records of all communications and actions taken
  • Work closely with internal departments and field personnel to support issue resolution
Remote Diagnostics & Support
  • Access customer systems through approved remote-connectivity tools
  • Review system trends, alarm history, and operational data to assist with problem identification
  • Perform authorized remote tasks including schedule verification, system resets, and control-point validation
  • Document troubleshooting steps, findings, and outcomes in company systems
Service Coordination & Dispatch
  • Open, update, and track service requests through internal platforms
  • Coordinate technician dispatch activities based on urgency, scope, and customer requirements
  • Monitor open issues and provide status updates when appropriate
Documentation & Reporting
  • Maintain complete, accurate, and audit-ready operational records
  • Prepare reports related to system events, service activity, and monitoring performance
  • Follow established response standards and documentation requirements
Learning & Professional Development
  • Complete training related to building technologies, customer programs, and security procedures
  • Participate in certification and skills development programs
  • Support continuous improvement efforts within the monitoring center
Qualifications
Required
  • High school diploma or GED equivalent
  • Strong computer proficiency and ability to work across multiple software platforms simultaneously
  • Excellent written and verbal communication skills
  • Ability to follow established processes and escalation workflows
  • Strong organizational skills and attention to detail
  • Ability to remain calm and effective in high-priority situations
  • Availability to work rotating schedules, including nights, weekends, and holidays
Preferred for Level 2
  • Experience with Building Automation Systems (BAS), HVAC controls, or facility operations
  • Previous experience in dispatch, operations centers, customer support, monitoring environments, or technical help desks
  • Familiarity with ticketing, work order, or service management systems
  • Basic understanding of mechanical, electrical, or controls systems
Key Competencies
  • Critical thinking and problem-solving
  • Strong prioritization and multitasking abilities
  • Customer-focused approach
  • Reliable decision-making and escalation judgment
  • Effective collaboration and communication
  • Willingness to learn and develop technical skills
Performance Measures
Successful operators consistently demonstrate:
  • Prompt handling of alarms and system events
  • Accurate assessment and escalation of issues
  • High-quality recordkeeping and documentation
  • Compliance with service level commitments
  • Strong customer service performance
  • Completion of required training and development milestones
Career Growth Opportunities
KBS is committed to promoting from within whenever possible. Team members who demonstrate strong performance may have opportunities to advance into positions such as:
  • ROC Operator II
  • Remote Systems Specialist
  • Building Automation Support Specialist
  • Operations Team Lead
  • Monitoring & Analytics Specialist
  • Operations Supervisor

Advancement opportunities are supported through hands-on experience, structured training, and ongoing professional development.
Why Join KBS?
  • Be part of an expanding remote operations and smart building technology organization
  • Work with advanced building automation and monitoring systems
  • Access training, certifications, and career development resources
  • Support critical facility operations for customers nationwide
  • Join a team focused on innovation, service, and operational excellence
Compensation & Benefits
  • Competitive hourly compensation
  • Comprehensive medical benefits
  • Paid time off
  • 401(k) program with company matching contributions

Apply