Robohelp Jobs (NOW HIRING)

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
Where is the work:
Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.
Job Summary
We are currently seeking a professional mid-level Technical Writer II to join our fast-paced team in supporting HVAC product development. As a technical writer at Trane, you play a vital role collaborating with cross-functional teams to deliver world-class products to the customer.
You will work closely with the technical publications team, product managers, engineers, technical support, and other subject matter experts to understand the products, write, and maintain product documentation, and advocate for our customers. This role requires writing and editing experience, and strong verbal communication, organizational, and project management skills.
Key Competencies:

• Knowledge of content management and XML authoring tools.

• Knowledge of Adobe Technical Communication Suite and Creative Cloud or related desktop publishing and graphic programs.

• Knowledge of online help (RoboHelp).

• Ability to translate highly technical concepts into understandable content for the end user.

• Independently manage multiple projects, evaluate workflows, thrive in a collaborative onsite environment, and leverage problem solving skills to improve processes.

• Ability to make autonomous decisions as appropriate.

• Ability to leverage internal AI technology to optimize content and maximize productivity.

• Time management, organizational skills, and strong attention to detail.

Responsibilities:

• Write, edit, and assess complex material to create and update user documentation in compliance with technical input, best practices, and department standards.

• Initiate and coordinate project scope and schedule with Portfolio Leaders, Product Managers, Project Managers, Engineering, and other Subject Matter Experts to ensure maximum efficiency and customer experience.

• Manage multiple individual projects, including (but not limited to) identifying deliverables, release schedule, and allocating resources across a global team.

• Collaborate with team members, technical experts, and business stakeholders to improve processes and deliver world-class solutions to customers.

• Continuously expand professional development and business knowledge.

Qualifications:

• Bachelor's degree in a communications related field or related experience

• Technical writing or related experience (manufacturing experience preferred)

• Project management experience (preferred)

• Up to 15% travel

Annual Base Salary Range or Hourly Base Pay Range:
$78,406.66 - $109,479.99
Compensation Type:
Salary
Incentive Eligible:
No
Sales Commission Eligible:
No
Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.
Safety Sensitive Role:
No
The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.