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Rma Jobs in Raleigh, NC (NOW HIRING)

Xylem

RMA Technician

Morrisville, NC · On-site

Sensus, a Xylem brand, is looking for an RMA Technician to support product testing, troubleshooting, and failure analysis for returned equipment at our Morrisville, NC location. This role works ...

Xylem

RMA Technician

Morrisville, NC · On-site

Sensus, a Xylem brand, is looking for an RMA Technician to support product testing, troubleshooting, and failure analysis for returned equipment at our Morrisville, NC location. This role works ...

Xylem

RMA Technician

Durham, NC

Sensus, a Xylem brand, is looking for an RMA Technician to support product testing, troubleshooting, and failure analysis for returned equipment at our Morrisville, NC location. This role works ...

NCSU

UTS-Temporary CMA/RMA at NC State

Raleigh, NC · On-site

$14.75 - $19.25/hr

Comply with legal and regulatory health care requirements related to HIPAA/FERPA, OSHA, AAAHC, Infection Control, CMA/RMA codes of conduct and NC State University Regulations and Campus Health ...

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All JobsRma JobsRma Jobs in Raleigh, NC

Rma information

See Raleigh, NC salary details

$12

$30

$55

How much do rma jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for rma in Raleigh, NC is $30.67, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $36.92 per hour, depending on experience, location, and employer.

What is the difference between Rma vs Repair Technician?

AspectRmaRepair Technician
Required CredentialsCertifications in electronics or appliance repair, technical trainingTechnical certifications or vocational training, hands-on experience
Work EnvironmentWarehouse, repair centers, customer service settingsOn-site repair shops, customer locations, manufacturing facilities
Employer & Industry UsageElectronics, appliance, and electronics manufacturing companiesElectronics, appliance repair services, manufacturing
Common Search & ComparisonYesYes

In summary, Rma specialists focus on processing return merchandise authorizations, managing warranty claims, and coordinating repairs, often working in warehouse or customer service environments. Repair Technicians perform hands-on repairs of devices or appliances, requiring technical skills and certifications. While both roles are integral to the repair industry, Rma roles emphasize administrative and logistical tasks, whereas Repair Technicians focus on physical repairs.

What are some common challenges faced by RMA (Return Merchandise Authorization) specialists, and how can they be addressed?

RMA specialists often encounter challenges such as managing high volumes of returns, ensuring timely communication between customers and internal departments, and accurately tracking returned products. To address these, strong organizational skills and attention to detail are essential, as is proficiency with inventory management systems. Regular collaboration with customer service, warehouse, and quality assurance teams helps streamline processes and maintain customer satisfaction.

What are RMA jobs?

RMA stands for Return Merchandise Authorization. RMA jobs typically involve managing the process of returning defective or unwanted products from customers to a company. People in RMA roles handle requests for returns, verify warranty status, issue return authorizations, inspect returned items, and coordinate repairs, replacements, or refunds. The goal is to ensure a smooth and efficient returns process while maintaining customer satisfaction and accurate inventory records.

What are the key skills and qualifications needed to thrive as a Registered Medical Assistant (RMA), and why are they important?

To thrive as a Registered Medical Assistant, you need a solid understanding of clinical procedures, medical terminology, and patient care, often supported by completion of an accredited medical assisting program and RMA certification. Familiarity with electronic health records (EHRs), basic laboratory equipment, and practice management software is commonly required. Strong communication, organizational skills, and empathy help RMAs effectively support patients and healthcare teams. These skills and qualifications are essential to ensure safe, efficient patient care and smooth clinic operations.
What are the most commonly searched types of Rma jobs in Raleigh, NC? The most popular types of Rma jobs in Raleigh, NC are:
What are popular job titles related to Rma jobs in Raleigh, NC? For Rma jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Rma jobs in Raleigh, NC look for? The top searched job categories for Rma jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Rma jobs? Cities near Raleigh, NC with the most Rma job openings:
Rma jobs near you
Infographic showing various Rma job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $63,788 per year, or $30.7 per hour.
RMA Technician

RMA Technician

Xylem

Morrisville, NC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Xylem rating

7.3

Company rating: 7.3 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

286th of 527 rated manufacturers

Job description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Sensus, a Xylem brand, is looking for an RMA Technician to support product testing, troubleshooting, and failure analysis for returned equipment at our Morrisville, NC location. This role works closely with customers and internal teams to diagnose product issues, document findings, and assist with repair evaluations and reporting.

What your day will look like as an RMA Technician
The RMA Technician will be responsible for testing, diagnosing, and evaluating returned products using standard engineering and troubleshooting techniques. This position includes hands-on hardware testing, failure analysis, repair support, and detailed reporting of findings. The ideal candidate is detail-oriented, highly organized, and comfortable working with electronic testing equipment and technical documentation.

This position primarily works standard day shift hours in an office and lab environment with a regular 40-hour work week.

Benefits for RMA Technicians

  • Health, Dental, and Vision insurance available on your 1st day of employment

  • Generous retirement savings plan

  • Generous PTO package and paid holidays

  • Career progression and development plans

  • Company wellness, rewards and recognition, and employee discount programs

Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits package. If you believe that we would be the right fit for you, please apply today.

Position Requirements for RMA Technicians

  • Associate degree in Electrical Engineering Technology or related field preferred

  • High School diploma with military electronics/avionics training or related experience considered

  • Strong mechanical and electrical aptitude

  • Experience troubleshooting and testing electronic equipment preferred

  • Ability to use electrical testing equipment such as multimeters and oscilloscopes

  • Experience with Microsoft Office applications

  • Ability to read technical drawings, schematics, and assembly documentation preferred

  • Strong organizational skills with the ability to manage multiple priorities

  • Ability to work independently and in a collaborative team environment

  • Hand soldering experience or IPC/JEDEC certification is a plus

  • Ability to sit, stand, bend, and move throughout the facility as needed

  • Ability to work safely in an office and lab environment

Job postings will include a wide salary range, with each role's pay falling within that range. Actual starting salary is based on factors such as skills, experience, location, and market conditions.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

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