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Rma Manager Jobs in Raleigh, NC (NOW HIRING)

DataStaff, Inc.

Inventory Specialist

Raleigh, NC

$17.25 - $21.75/hr

... Management, indicating the following: * Material received during report term (inbound) * Material picked up for surplus report term (outbound) * Material returned to manufacturer (RMA) report term ...

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Truist

CLU Portfolio Manager III

Raleigh, NC

Builds effective relationships with Risk Management and client managers. LOCATION: **Truist in ... 2. RMA - Credit Risk Certification 3. Demonstrated proficiency in commercial lending systems ...

Big Lots

Retail Store System Lead

Henderson, NC · On-site

Manage depot processes including RMA handling, staging, and shipping of equipment. * Coordinate hardware refreshes and replacements in collaboration with field teams. New Store Openings & Closures

Eaton

Senior Quality Engineer

Youngsville, NC · On-site

$86K - $126K/yr

Work with SCM team to ensure RMA materials are processed weekly. * Support cycle counts of NCM ... Manage suspect part dispositioning/screening processes for parts in house at YPO, KWO, or CPO.

Juki

Field Service Engineer

Morrisville, NC · On-site

Coordinate with Operations department to order parts required for service visits and for parts return and warranty issues via the RMA coordinator. Work with Regional Service Manager to obtain ...

TimeDoc Health

Bilingual Care Coord I

Cary, NC · On-site

$21 - $26.75/hr

About TimeDoc Health Founded in 2015, TimeDoc Health provides Virtual Care Management services that ... Minimum 1-3 year of experience as a CMA/RMA, LPN, or RN * Active certification or multistate ...

Actalent

Medical Assistant

Cary, NC

$17 - $23/hr

... Manages clinic supply ordering. Skills epic, rma, health care, internal medicine, Customer service, Bls, Cma, Medical, Phlebotomy Top Skills Details epic,rma,health care,internal medicine Additional ...

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All JobsRma JobsRma Manager JobsRma Manager Jobs in Raleigh, NC

Rma Manager information

See Raleigh, NC salary details

$23.2K

$64.3K

$108.3K

How much do rma manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for rma manager in Raleigh, NC is $64,288.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,529.00 and $82,159.00 per year, depending on experience, location, and employer.

What does an RMA Manager do?

An RMA (Return Merchandise Authorization) Manager oversees the return and warranty process for defective or unwanted products. They ensure compliance with company policies, coordinate with customers and suppliers, and track returned items for repair, replacement, or refund. The role involves managing inventory, analyzing return trends, and improving processes to enhance customer satisfaction. Effective communication and problem-solving skills are essential for handling disputes and streamlining returns efficiently.

What are some common challenges faced by an RMA Manager and how are they addressed?

As an RMA Manager, you’ll often encounter challenges such as balancing customer satisfaction with cost-effective solutions, managing high volumes of returns, and streamlining communication between departments like sales, technical support, and logistics. Addressing these challenges typically involves creating clear return policies, leveraging robust software platforms for tracking, and fostering a culture of collaboration across teams. Strong analytical and process improvement skills also help identify trends and implement solutions that reduce return rates. By proactively addressing these challenges, you contribute to both customer loyalty and overall operational efficiency.

What is an RMA manager?

An RMA manager oversees the return merchandise authorization process within a company, managing product returns, repairs, and exchanges to ensure customer satisfaction and efficient operations. They coordinate with logistics, customer service, and technical teams, often using inventory management and tracking tools to monitor return workflows.

What jobs pay $10,000 a month without a degree?

For an RMA Manager or similar roles, earning $10,000 a month typically requires extensive experience, managerial skills, and industry knowledge, rather than formal degrees. High-paying jobs in sales, real estate, or entrepreneurship can also reach this level without a degree, but they often depend on performance, network, and market conditions. Most well-paying management or specialized technical roles may require certifications or on-the-job training instead of a traditional degree.

What jobs pay 500,000 a year in the US?

High-level executive roles such as CEOs, CFOs, and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. Certain specialized medical professionals, successful entrepreneurs, and top-tier investment bankers can also reach this income level, typically requiring extensive experience, advanced skills, and significant responsibility.

What jobs in the US pay 300,000 a year?

For an RMA Manager, annual salaries of $300,000 or more are typically found in senior or executive-level positions, especially in large companies or specialized industries. These roles often require extensive experience, advanced certifications, and strong leadership skills, with compensation including bonuses and profit sharing. High-paying jobs in this field are less common and usually involve overseeing large teams or complex operations.

What are the key skills and qualifications needed to thrive in the Rma Manager position, and why are they important?

To excel as an RMA (Return Merchandise Authorization) Manager, you need expertise in reverse logistics, inventory management, and strong analytical abilities, usually supported by a background in supply chain or operations. Familiarity with ERP systems, RMA processing platforms, and data analysis tools is commonly required, along with relevant certifications like Six Sigma or APICS being advantageous. Exceptional problem-solving, communication, and leadership skills help manage cross-functional teams and resolve customer returns efficiently. These skills ensure efficient handling of defective products, cost control, and a positive customer experience, all vital to the role's success.

What are the most commonly searched types of Rma jobs in Raleigh, NC? The most popular types of Rma jobs in Raleigh, NC are:
What are popular job titles related to Rma Manager jobs in Raleigh, NC? For Rma Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Rma Manager jobs in Raleigh, NC look for? The top searched job categories for Rma Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Rma Manager jobs? Cities near Raleigh, NC with the most Rma Manager job openings:
Rma Manager jobs near you

Retail Store System Lead

Variety Stores LLC

Henderson, NC

Full-time

Posted 12 days ago

Job description

Job Title: Retail Store Systems Lead
Department: Retail Technology / Store Operations
Reports To: Director of Store Systems
Location: Remote with Travel
Employment Type: Full-Time

Position Summary:

The Retail Store Systems Lead is responsible for the end-to-end support and performance of store technology systems across all retail locations. This includes managing relationships with the POS vendor, ensuring PCI compliance, maintaining POS depot hardware, and overseeing system implementation for store openings, closings, and special projects. The role plays a key part in aligning technology initiatives with operational excellence and compliance requirements in a fast-paced retail environment.

Key Responsibilities:

POS Vendor Management

  • Serve as the primary point of contact for the POS software/hardware vendor.
  • Manage vendor SLAs, support escalations, updates, and performance reviews.
  • Coordinate system upgrades, feature deployments, and bug fixes with vendor teams.

PCI Compliance & Security

  • Ensure all store systems are compliant with PCI DSS requirements.
  • Coordinate with InfoSec and compliance teams on audits, remediation plans, and data protection protocols.
  • Maintain documentation and participate in regular reviews of security practices across store environments.

POS Depot & Hardware Maintenance

  • Oversee inventory, repair, and lifecycle management of POS hardware across all locations.
  • Manage depot processes including RMA handling, staging, and shipping of equipment.
  • Coordinate hardware refreshes and replacements in collaboration with field teams.

New Store Openings & Closures

  • Lead the technical planning and execution of store technology deployments for new locations.
  • Coordinate timelines and system installations across construction, operations, and IT teams.
  • Ensure proper decommissioning, data sanitation, and asset recovery for closing stores.

Project Management

  • Lead cross-functional technology projects including hardware/software rollouts, infrastructure upgrades, and system enhancements.
  • Develop and maintain project plans, communicate milestones, and manage risks.
  • Document procedures and provide post-project analysis to identify improvements.

Qualifications:

  • Associates degree in Information Systems, Business, or a related field (or equivalent experience).
  • 3+ years of experience in retail systems or IT operations, including vendor and project management.
  • Strong knowledge of POS systems (hardware and software), preferably NCR, Toshiba, or Oracle MICROS.
  • Solid understanding of PCI compliance and security best practices.
  • Experience coordinating cross-functional teams and managing timelines across departments.
  • Excellent communication, problem-solving, and organizational skills.

Preferred Skills:

  • Familiarity with service desk/ticketing platforms (e.g., ServiceNow, Jira, Happyfox).
  • Project Management certification (PMP, CAPM, or similar) is a plus.
  • Experience in retail technology deployments at scale (multi-unit, national footprint).
  • Understanding of networking basics, cabling, and low-voltage system planning.