Key job responsibilities Provide prompt, efficient, detailed service by engaging directly with Ring's customers Serve as a voice and advocate for customers when concerns are surfaced Work with ...
Key job responsibilities Provide prompt, efficient, detailed service by engaging directly with Ring's customers Serve as a voice and advocate for customers when concerns are surfaced Work with ...
AZ · On-site
Key job responsibilities Provide prompt, efficient, detailed service by engaging directly with Ring's customers Serve as a voice and advocate for customers when concerns are surfaced Work with ...
AZ · On-site
Key job responsibilities Provide prompt, efficient, detailed service by engaging directly with Ring's customers Serve as a voice and advocate for customers when concerns are surfaced Work with ...
AZ · On-site
Key job responsibilities Provide prompt, efficient, detailed service by engaging directly with Ring's customers Serve as a voice and advocate for customers when concerns are surfaced Work with ...
AZ · On-site
Key job responsibilities Provide prompt, efficient, detailed service by engaging directly with Ring's customers Serve as a voice and advocate for customers when concerns are surfaced Work with ...
Key job responsibilities Provide prompt, efficient, detailed service by engaging directly with Ring's customers Serve as a voice and advocate for customers when concerns are surfaced Work with ...
Key job responsibilities Provide prompt, efficient, detailed service by engaging directly with Ring's customers Serve as a voice and advocate for customers when concerns are surfaced Work with ...
AZ · On-site
Key job responsibilities Provide prompt, efficient, detailed service by engaging directly with Ring's customers Serve as a voice and advocate for customers when concerns are surfaced Work with ...
Key job responsibilities Provide prompt, efficient, detailed service by engaging directly with Ring's customers Serve as a voice and advocate for customers when concerns are surfaced Work with ...
AZ · On-site
Key job responsibilities Provide prompt, efficient, detailed service by engaging directly with Ring's customers Serve as a voice and advocate for customers when concerns are surfaced Work with ...
AZ · On-site
Key job responsibilities Provide prompt, efficient, detailed service by engaging directly with Ring's customers Serve as a voice and advocate for customers when concerns are surfaced Work with ...
AZ · On-site
Key job responsibilities Provide prompt, efficient, detailed service by engaging directly with Ring's customers Serve as a voice and advocate for customers when concerns are surfaced Work with ...
Key job responsibilities Provide prompt, efficient, detailed service by engaging directly with Ring's customers Serve as a voice and advocate for customers when concerns are surfaced Work with ...
Key job responsibilities Provide prompt, efficient, detailed service by engaging directly with Ring's customers Serve as a voice and advocate for customers when concerns are surfaced Work with ...
Key job responsibilities Provide prompt, efficient, detailed service by engaging directly with Ring's customers Serve as a voice and advocate for customers when concerns are surfaced Work with ...
Key job responsibilities Provide prompt, efficient, detailed service by engaging directly with Ring's customers Serve as a voice and advocate for customers when concerns are surfaced Work with ...
AZ · On-site
Key job responsibilities Provide prompt, efficient, detailed service by engaging directly with Ring's customers Serve as a voice and advocate for customers when concerns are surfaced Work with ...
Key job responsibilities Provide prompt, efficient, detailed service by engaging directly with Ring's customers Serve as a voice and advocate for customers when concerns are surfaced Work with ...
AZ · On-site
Key job responsibilities Provide prompt, efficient, detailed service by engaging directly with Ring's customers Serve as a voice and advocate for customers when concerns are surfaced Work with ...
Ring Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do ring customer service jobs pay per hour?
As of Aug 12, 2026, the average hourly pay for ring customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
Is Ring a good company to work for?
Ring Customer Service roles typically involve providing technical support and troubleshooting for customers, often requiring strong communication skills and familiarity with smart home technology. The company offers flexible schedules and remote work options, but employee experiences vary and depend on individual roles and management. Overall, it is considered a legitimate employer within the tech support industry.
What are typical challenges faced by Ring Customer Service representatives and how are they supported in addressing them?
Ring Customer Service representatives often handle customers experiencing urgent home security concerns, technical difficulties, or billing questions, which can sometimes be stressful. Support is provided through comprehensive training on Ring products and troubleshooting steps, as well as access to a robust knowledge base and escalation procedures for complex issues. Team collaboration is encouraged, with supervisors and experienced peers available to assist when needed. This environment ensures that representatives are equipped to provide timely, accurate help while maintaining high standards of customer satisfaction.
What are the key skills and qualifications needed to thrive in the Ring Customer Service position, and why are they important?
To excel as a Ring Customer Service representative, you need strong communication abilities, problem-solving skills, and experience in customer support, often combined with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and product-specific platforms like the Ring app is typically required. Empathy, patience, and the ability to remain calm under pressure are standout soft skills for this role. These competencies are crucial for effectively resolving customer issues, ensuring satisfaction, and representing the company positively.
What is a Ring Customer Service?
A Ring Customer Service job involves assisting customers with inquiries, troubleshooting device issues, and providing support for Ring products and services. Representatives handle phone, chat, and email interactions to ensure customer satisfaction. The role requires strong communication skills, technical knowledge, and problem-solving abilities.
How to get hired for remote Ring customer service?
To get hired for remote Ring customer service, candidates should have strong communication skills, previous customer support experience, and familiarity with the company's products. Applicants typically need a reliable internet connection, a quiet work environment, and may be required to pass a skills assessment or training. Job openings are often posted on the company's careers page or major job boards, and remote roles may require flexible scheduling.
More about Ring Customer Service jobs
What cities are hiring for Ring Customer Service jobs? Cities with the most Ring Customer Service job openings:
What are the most commonly searched types of Ring Customer Service jobs? The most popular types of Ring Customer Service jobs are:
What states have the most Ring Customer Service jobs? States with the most job openings for Ring Customer Service jobs include:
What job categories do people searching Ring Customer Service jobs look for? The top searched job categories for Ring Customer Service jobs are:
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Amazon rating
7.4
Based on 7,082 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Application deadline: Aug 16, 2026
At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring customers. The team is looking for driven individuals who are up to the challenge of solving customer issues while providing a positive customer experience. Customer Support representatives are technically savvy problem-solvers with a focus on customer account security.
An ideal candidate would be an excellent listener, handle change easily, be a quick learner and critical thinker, and be able to handle ambiguity. The position requires the ability to communicate professionally in both Spanish and English, with maturity and self-confidence.
Key job responsibilities
Provide prompt, efficient, detailed service by engaging directly with Ring's customers
Serve as a voice and advocate for customers when concerns are surfaced
Work with customers to understand how they use Ring products to resolve their issues and maximize their investments
Act as an advocate for customers by reporting and addressing observed areas for improvement
Actively seek solutions to customer needs, communicate trends to leadership, and suggest innovative solutions to enhance customer experience
Assist with customer communication and troubleshooting during Ring product launches
Work across the customer support spectrum to ensure consistent, high-quality support
Develop detailed knowledge of specific product lines and features
Handle various types of customer contact including chat, email, inbound and outbound voice calls
A day in the life
Ring Technical Customer Support assists customers with their device needs. You will support customers with device account and billing maintenance, account and device setup, and technical troubleshooting daily to ensure their devices are operating as expected and customer accounts are in order
Your troubleshooting abilities will be put to the test as you dive deep to diagnose and resolve complex problems while providing an exceptional experience to our customers. Your primary responsibility will be handling voice interactions from our customers and guiding them to the best possible resolution. Additionally, you will work collaboratively with other Ring teams to identify, document, and escalate emerging issues.
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US