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1St Shift Ring Customer Service Jobs (NOW HIRING)

Customer Service Associate

Huntington, NY · On-site

$15.25 - $21.25/hr

Our Customer Service Associates are experts in delivering first class service to our clients, while ... Ring customer/client sales * Accurately process all transactions in AS400, MPIX and FARFETCH

Partners with Customer Service Reps by reviewing the details of purchase orders and accompanying ... Benefits are available on the 1st of the month following date of hire. For some positions, only PTO ...

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1St Shift Ring Customer Service information

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How much do 1st shift ring customer service jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for 1st shift ring customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between 1St Shift Ring Customer Service vs 1St Shift Call Center Representative?

Aspect1St Shift Ring Customer Service1St Shift Call Center Representative
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service skills
Work EnvironmentIn-person retail or service setting, interacting directly with customersCall center environment, handling inbound/outbound calls
Industry UsageRetail, jewelry, or service industriesTelecommunications, insurance, or service sectors
Job FocusAssisting customers face-to-face, processing transactionsProviding support via phone, resolving inquiries remotely

Both roles involve customer interaction and require strong communication skills, but 1St Shift Ring Customer Service focuses on in-person assistance in retail or service settings, while 1St Shift Call Center Representative handles customer inquiries over the phone in a call center environment.

What cities are hiring for 1St Shift Ring Customer Service jobs? Cities with the most 1St Shift Ring Customer Service job openings:
What are the most commonly searched types of Ring Customer Service jobs? The most popular types of Ring Customer Service jobs are:
What states have the most 1St Shift Ring Customer Service jobs? States with the most job openings for 1St Shift Ring Customer Service jobs include:
Bilingual Technical Customer Support, Ring, Ring

Bilingual Technical Customer Support, Ring, Ring

Amazon

Remote

Full-time

Posted 26 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,929 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

Application deadline: Jul 9, 2026
At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring customers. The team is looking for driven individuals who are up to the challenge of solving customer issues while providing a positive customer experience. Customer Support representatives are technically savvy problem-solvers with a focus on customer account security.

An ideal candidate would be an excellent listener, handle change easily, be a quick learner and critical thinker, and be able to handle ambiguity. The position requires the ability to communicate professionally in both Spanish and English, with maturity and self-confidence.
Key job responsibilities
Provide prompt, efficient, detailed service by engaging directly with Ring's customers
Serve as a voice and advocate for customers when concerns are surfaced
Work with customers to understand how they use Ring products to resolve their issues and maximize their investments
Act as an advocate for customers by reporting and addressing observed areas for improvement
Actively seek solutions to customer needs, communicate trends to leadership, and suggest innovative solutions to enhance customer experience
Assist with customer communication and troubleshooting during Ring product launches
Work across the customer support spectrum to ensure consistent, high-quality support
Develop detailed knowledge of specific product lines and features
Handle various types of customer contact including chat, email, inbound and outbound voice calls
A day in the life
Ring Technical Customer Support assists customers with their device needs. You will support customers with device account and billing maintenance, account and device setup, and technical troubleshooting daily to ensure their devices are operating as expected and customer accounts are in order

Your troubleshooting abilities will be put to the test as you dive deep to diagnose and resolve complex problems while providing an exceptional experience to our customers. Your primary responsibility will be handling voice interactions from our customers and guiding them to the best possible resolution. Additionally, you will work collaboratively with other Ring teams to identify, document, and escalate emerging issues.


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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US