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Customer Service

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Servicing - Customer Care Specialist

Sterling Heights, MI · On-site

$16/hr

Strong customer service, problem-solving, and conflict resolution abilities. * Excellent ... hear from you. Equal Opportunity Employer We are an Equal Opportunity Employer committed to ...

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How much do from home ring customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for from home ring customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a from home Ring Customer Service representative?

'From Home Ring Customer Service' jobs involve providing customer support for Ring products, such as video doorbells and security systems, while working remotely from your home. Employees in this role assist customers via phone, chat, or email with troubleshooting, product setup, and general inquiries. These positions typically require strong communication skills, a reliable internet connection, and familiarity with Ring devices or smart home technology. Working from home offers flexibility and eliminates the need for a daily commute. Training and support are often provided by Ring or its parent company, Amazon.

What are the key skills and qualifications needed to thrive as a from home Ring Customer Service representative?

To thrive as a Work From Home Ring Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service protocols, often supported by a high school diploma or equivalent. Experience with CRM platforms, call center software, and basic troubleshooting of smart home devices is typically required. Patience, empathy, and time management are stand-out soft skills for effectively handling customer concerns remotely. These capabilities are critical for delivering prompt, effective support and maintaining customer satisfaction from a remote setting.

What are the typical challenges faced by remote Ring Customer Service representatives and how are they supported?

Remote Ring Customer Service representatives often encounter challenges such as troubleshooting technical issues without being physically present, managing high call volumes, and maintaining clear communication with customers. To address these, Ring provides comprehensive training, access to detailed knowledge bases, and real-time support from team leaders or technical specialists. Regular team meetings and chat channels help foster collaboration and ensure that remote employees have the resources they need to resolve customer concerns efficiently.

What is the difference between From Home Ring Customer Service vs From Home Customer Support Specialist?

AspectFrom Home Ring Customer ServiceFrom Home Customer Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer support experience
Work EnvironmentRemote, primarily handling Ring product inquiriesRemote, assisting customers across various products and services
Employer & Industry UsageRing (home security), retail, e-commerceTech companies, retail, e-commerce

Both roles involve remote customer interaction, requiring strong communication skills. The main difference lies in the product focus: Ring Customer Service specializes in home security products, while Customer Support Specialists may handle a broader range of products across different companies. Both roles are essential for providing excellent customer experiences in the remote support industry.

How to get hired for from home ring customer service?

To get hired as a from-home Ring customer service representative, candidates should have strong communication skills, basic computer proficiency, and a quiet work environment. Employers often require a high school diploma or equivalent and may conduct background checks and training before employment.
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From Home Ring Customer Service jobs near you
Infographic showing various From Home Ring Customer Service job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Software Development Engineer, Ring & Blink Software

Amazon

North Reading, MA • On-site

Full-time

Posted 17 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,154 frontline employees who took The Breakroom Quiz

5th of 39 rated national retailers

Job description

Ring is looking for an experienced Software Development Engineer to join our growing Cloud Development Team. Ring has a mission to make neighborhoods safer. With affordable solutions that work on any home, Ring is committed to offering smart security that's accessible to everyone.

Ring is part of the Amazon Devices family, and we are seeking Software Development Engineers who will help us create the next generation of home security. What will you help us create?
As a Software Development Engineer at Ring, you will be responsible for business critical large-scale cloud services that will be used by millions of Ring customers. This position gives you the opportunity to work with world class engineers and to build cloud systems to support millions of devices.

The role will entail development of new cloud services for innovative new capabilities on Ring security devices and continuing development of the Ring infrastructure within the larger Amazon ecosystem. You will work with streaming video, event handling, large scale deployments and high-performance computing, as well as solve distributed systems problems. This position involves design, architecture, development and operations of large-scale cloud systems.
We are looking for a talented Software Development Engineer with a strong technical background, customer obsession, and extensive experience building distributed systems

Strong judgment and communication skills, long-term technical vision, and continuous focus on engineering and operational excellence are essential for success.
About Ring
Ring's mission is to make neighborhoods safer by creating a Ring of Security around homes and communities with its suite of home security products and services. The Ring product line, along with the Ring Neighbors app, enable Ring to offer affordable, complete, proactive home and neighborhood security in a way no other company has before. In fact, two Newark, NJ neighborhoods saw an over 50 percent decrease in home break-ins after Ring Video Doorbells and Spotlight Cams were installed on 11% of homes in the communities from April-July 2018 when compared to the same time period in 2017

Ring is an Amazon company. For more information, visit www.ring.com. With Ring, you're always home.
Key job responsibilities
Design and document distributed systems and microservices.
Implement robust and maintainable code with clear and maintained documentation.
Deliver customer value in iterative fashion while working towards longer term systems to solve roadmap goals with increasing efficiency.
Communicate status and changes to the work they are responsible and accountable for, keep all stakeholders informed of changes and updates to original plan.
Implement test automation on all code implemented through unit testing and integration testing.
Working with internal and external teams to bring Ring technology to market
Maintenance and enhancement of software frameworks for development

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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