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From Home Ring Customer Service Jobs (NOW HIRING)

IBEX

Customer Service - Work at Home

$16.50 - $22.25/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

ibex

Customer Service - Work at Home

Hampton, VA · On-site

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

CPJ Recruitment

Work From Home Customer Service Remote

$16.50 - $22.25/hr

About the job Work From Home Customer Service Remote Responsibilities * Communicate with customers via phone, email and chat * Provide knowledgeable answers to questions about product, pricing and ...

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From Home Ring Customer Service information

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How much do from home ring customer service jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for from home ring customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are 'From Home Ring Customer Service' jobs?

'From Home Ring Customer Service' jobs involve providing customer support for Ring products, such as video doorbells and security systems, while working remotely from your home. Employees in this role assist customers via phone, chat, or email with troubleshooting, product setup, and general inquiries. These positions typically require strong communication skills, a reliable internet connection, and familiarity with Ring devices or smart home technology. Working from home offers flexibility and eliminates the need for a daily commute. Training and support are often provided by Ring or its parent company, Amazon.

What are the key skills and qualifications needed to thrive as a Work From Home Ring Customer Service Representative, and why are they important?

To thrive as a Work From Home Ring Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service protocols, often supported by a high school diploma or equivalent. Experience with CRM platforms, call center software, and basic troubleshooting of smart home devices is typically required. Patience, empathy, and time management are stand-out soft skills for effectively handling customer concerns remotely. These capabilities are critical for delivering prompt, effective support and maintaining customer satisfaction from a remote setting.

What is the difference between From Home Ring Customer Service vs From Home Customer Support Specialist?

AspectFrom Home Ring Customer ServiceFrom Home Customer Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer support experience
Work EnvironmentRemote, primarily handling Ring product inquiriesRemote, assisting customers across various products and services
Employer & Industry UsageRing (home security), retail, e-commerceTech companies, retail, e-commerce

Both roles involve remote customer interaction, requiring strong communication skills. The main difference lies in the product focus: Ring Customer Service specializes in home security products, while Customer Support Specialists may handle a broader range of products across different companies. Both roles are essential for providing excellent customer experiences in the remote support industry.

What are the typical challenges faced by remote Ring Customer Service representatives and how are they supported?

Remote Ring Customer Service representatives often encounter challenges such as troubleshooting technical issues without being physically present, managing high call volumes, and maintaining clear communication with customers. To address these, Ring provides comprehensive training, access to detailed knowledge bases, and real-time support from team leaders or technical specialists. Regular team meetings and chat channels help foster collaboration and ensure that remote employees have the resources they need to resolve customer concerns efficiently.
More about From Home Ring Customer Service jobs
What cities are hiring for From Home Ring Customer Service jobs? Cities with the most From Home Ring Customer Service job openings:
What are the most commonly searched types of Ring Customer Service jobs? The most popular types of Ring Customer Service jobs are:
What states have the most From Home Ring Customer Service jobs? States with the most job openings for From Home Ring Customer Service jobs include:
What job categories do people searching From Home Ring Customer Service jobs look for? The top searched job categories for From Home Ring Customer Service jobs are:
From Home Ring Customer Service jobs near you
Infographic showing various From Home Ring Customer Service job openings in the United States as of June 2026, with employment types broken down into 88% Full Time, 8% Part Time, and 4% Temporary. Highlights an 30% In-person, and 70% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service - Work at Home

Customer Service - Work at Home

IBEX

Remote

$16.50 - $22.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Overview
Start your career journey with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who actually listen. You'll make real connections, build new skills, and grow your career in a place that celebrates you.
About the role:
Customer Service Representatives will be working directly with the customer to answer general inquiries, address concerns, and assist with requests about products and services across multiple lines of business. The CSR must project a professional company image and provide superior customer service while working with customers through any of the customer contact channels.
Responsibilities
Your day to day will involve:
  • Resolving coordination of benefits inquires by analyzing patient activity (including enrollment, third party liability, claims attachments).
  • Having a comprehensive understanding of insurance coverage and being able to interpret and communicate accurate information.
  • Thoroughly and completely documenting all customer interactions.
  • Educating customers and dental professionals on eligibility, benefits, claims payment, and authorizations.
  • Educating on the usage and benefits of self-service tools.
  • Assisting members on gaining access to care by locating a network dentist or assignment to a primary care dentist.
  • Directing inquires to necessary departments or individuals when the resolution of the inquiry is beyond the span of control for this role.
  • Responding to customer inquiries in a courteous and professional manner.
  • Researching and consistently providing accurate information to resolve all member and provider inquiries through verbal and written communications through all channels including phone, email, web portal, and chat interactions.
  • Responding to and resolving internal and external complex customer inquiries.
  • Resolving claim payment inquiries by researching and analyzing patient activity and determining appropriate action to be taken.
  • Taking ownership of the resolution and setting expectation for follow up.
  • Ensuring resubmissions, stop payments, and voids are appropriately handled.
  • Meeting or exceeding individual, department, and client specific goals.
  • Understanding and adhering to all client administrative and contractual policies and procedures.
  • Suggesting ways to improve the service delivery processes contributing to the success of the organization.
  • Other duties as assigned.
Qualifications
Must Haves for Work at Home:
  • Private, distraction free workspace (not a shared/common area of the home)
  • Hard wired ethernet internet connection with minimum speeds of 50 Mbps Download / 10 Mbps Upload. (5G, hotspots, and satellite internet not supported)
  • Active wireless phone service
  • Must remain on camera during working hours
Eligible States
This role is currently limited to candidates residing in
Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, West Virginia, Wisconsin, and Wyoming.
Preferred:
  • Experience in healthcare or related industry experience
  • Medical/Dental terminology knowledge experience
  • Medicare/Medicaid knowledge
  • Claims/Billing and coding experience
Benefits:
  • Medical, Dental, and Vision insurance
  • 401(k) Retirement Savings Plan
  • Paid Time Off
  • Paid T-Mobile cell service
  • Employee referral program
  • Employee PerkSpot (discounts on retail, hotel, food, restaurants, car rental and much more!!)

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