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Rightnow Technologies Jobs (NOW HIRING)

Sonsoft Inc

Oracle Service Cloud (GC--USC)

New York, NY · On-site

$69.50 - $87.50/hr

Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services. Preferred 5+ years in RightNow ...

Rightnowmd LLC

Be Seen First

Physicians & Advanced Practitioners (MD/DO/PA/NP)

Orlando, FL · On-site

$101K - $131K/yr

Fast learners who embrace technology * Ability to multitask in fast-paced environments * Bilingual ability is a plus Company Description RightNow MD is a cutting-edge medical concierge service ...

NextGen IT Services

ServiceNow Developer

Ashburn, VA · On-site

$55.25 - $76/hr

The ideal candidate will architect and implement ITSM platform that supports existing functionality in RightNow including legacy data, knowledge, and CSAT metrics. Responsibilities: · Incident ...

Rightnowmd LLC

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Registered Nurse(RN) / Licensed Practical Nurse (LPN)

Orlando, FL · On-site

$25.50 - $34.50/hr

Research ways to improve healthcare processes and improve patient outcomes Ideal Candidates: * Tech ... Bilingual applicants strongly encouraged Company Description RightNow MD is a cutting-edge medical ...

Otterbein Senior Life

Maintenance Tech II

Lebanon, OH

Rounding to ensure the community is secured * IT support as needed KNOWLEDGE, SKILLS AND EXPERIENCE ... Access to 1,000s of hours of personal and professional development material through RightNow Media ...

Otterbein Senior Life

Maintenance Tech II

Lebanon, OH

Rounding to ensure the community is secured * IT support as needed KNOWLEDGE, SKILLS AND EXPERIENCE ... Access to 1,000s of hours of personal and professional development material through RightNow Media ...

Otterbein SeniorLife

Maintenance Tech II

Lebanon, OH · On-site

Rounding to ensure the community is secured * IT support as needed KNOWLEDGE, SKILLS AND EXPERIENCE ... Access to 1,000s of hours of personal and professional development material through RightNow Media ...

Otterbein SeniorLife

Maintenance Tech II

Lebanon, OH

Rounding to ensure the community is secured * IT support as needed KNOWLEDGE, SKILLS AND EXPERIENCE ... Access to 1,000s of hours of personal and professional development material through RightNow Media ...

Otterbein SeniorLife

Maintenance Tech II

Lebanon, OH · On-site

Rounding to ensure the community is secured * IT support as needed KNOWLEDGE, SKILLS AND EXPERIENCE ... Access to 1,000s of hours of personal and professional development material through RightNow Media ...

Otterbein SeniorLife

Maintenance Tech II

Lebanon, OH · On-site

Rounding to ensure the community is secured * IT support as needed KNOWLEDGE, SKILLS AND EXPERIENCE ... Access to 1,000s of hours of personal and professional development material through RightNow Media ...

Otterbein SeniorLife

Maintenance Tech II

Lebanon, OH

Rounding to ensure the community is secured * IT support as needed KNOWLEDGE, SKILLS AND EXPERIENCE ... Access to 1,000s of hours of personal and professional development material through RightNow Media ...

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All JobsRightnow Technologies Jobs

Rightnow Technologies information

See salary details

$40.5K

$84.2K

$127.5K

How much do rightnow technologies jobs pay per year?

As of Jun 9, 2026, the average yearly pay for rightnow technologies in the United States is $84,202.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What are the typical responsibilities of a RightNow Technologies implementation consultant during a client project?

As a RightNow Technologies implementation consultant, your daily responsibilities often include gathering client requirements, configuring the RightNow CRM platform to meet business needs, conducting user training sessions, and troubleshooting integration issues. You will frequently collaborate with client stakeholders, project managers, and technical teams to ensure the solution aligns with customer service objectives. Additionally, you'll document processes, provide post-implementation support, and may be involved in customizing workflows or reporting to optimize client outcomes. The role is dynamic and client-facing, making strong communication and problem-solving skills essential.

What are the key skills and qualifications needed to thrive as a RightNow Technologies (Oracle Service Cloud) specialist, and why are they important?

To thrive as a RightNow Technologies specialist, you need expertise in CRM software, customer service processes, and a background in IT or business, often supported by relevant degrees or certifications. Familiarity with Oracle Service Cloud (RightNow), scripting languages, and system integration tools is typically required. Strong analytical thinking, problem-solving, and communication skills help you address client needs and collaborate effectively. These skills ensure successful implementation, optimization, and support of customer experience solutions for organizations.

What is RightNow Technologies?

RightNow Technologies was a company specializing in customer relationship management (CRM) software and cloud-based customer experience solutions. Founded in 1997, it provided tools to help businesses manage customer interactions across various channels, including email, chat, and social media. In 2011, Oracle acquired RightNow Technologies and integrated its products into the Oracle Service Cloud suite. Today, the legacy of RightNow lives on in Oracle's customer service and support solutions.

What is the difference between Rightnow Technologies vs Customer Support Specialist?

AspectRightnow TechnologiesCustomer Support Specialist
Required CredentialsTypically requires a degree in IT, Business, or related field; knowledge of CRM softwareHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentOffice-based, working with CRM platforms and client dataCustomer service centers, call centers, or remote support roles
Industry UsageUsed by companies implementing CRM solutions, especially Oracle's cloud productsCommon across retail, telecom, and tech industries for direct customer interaction

Rightnow Technologies specialists focus on implementing and managing CRM solutions, often requiring technical knowledge. Customer Support Specialists handle direct customer inquiries, providing assistance and troubleshooting. While both roles involve customer interaction, Rightnow Technologies roles are more technical and project-oriented, whereas Customer Support Specialists focus on service delivery and issue resolution.

More about Rightnow Technologies jobs
What job categories do people searching Rightnow Technologies jobs look for? The top searched job categories for Rightnow Technologies jobs are:
Rightnow Technologies jobs near you
Infographic showing various Rightnow Technologies job openings in the United States as of May 2026, with employment types broken down into 11% Locum Tenens, 4% Internship, 15% As Needed, 1% Part Time, 9% Temporary, and 60% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $84,202 per year, or $40.5 per hour.
Oracle Service Cloud/RightNow Cross Channel (GC-_USC)

Oracle Service Cloud/RightNow Cross Channel (GC-_USC)

Sonsoft Inc

New York, NY • On-site

$55.50 - $75.50/hr

Full-time

Posted 22 days ago

Job description

Company Description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description

Preferred
5+ years in RightNow (including the latest release)
2+ years in PHP, HTML, CSS, Shell Scripting
4+ years in Integration (Batch, Real-time - SOAP, XML, Web Services, etc.)
Add-In Development using RightNow Desktop Add-in framework
Widget design
Ability to configure the Oracle RightNow application
Able to write and execute ROQL queries
CRUD operations using Connect web services
Should have worked on integration between different systems - CTI, Portal integration, SMS
Should have strong functional skills
Knowledge of Oracle Policy Automation/Oracle Knowledge/Social Relationship Management and Oracle Field Service Cloud would be an advantage
Excellent Client handling skills
Should have handled at least 3-4 projects involving complex UI customization, Complex integrations and High Volume Data Migration
Strong CRM Domain Knowledge, with special focus on Service Domain
Experience and expertise in Cloud Implementation
Experience and expertise in driving requirements gathering, conducting workshop, Functional/ Technical documentation
Language interfaces/ deployment in multi country setups

Responsibilities -
Very strong technofunctional consultant who can Provide Functional/ Technical Leadership to RightNow Engagements
Provide solutions for customizations/integrations in RightNow
Interact directly with customers and peers across Oracle in arriving at optimum solution
Gather technical requirements within service domain of CRM-CX
Provide good technical and business advice to the customer at all times with respect to the final solution and its successful adoption
Guide junior team-member in delivery of their customizations and ensure the solution approach is as per the best practices
Picking new areas/product feature/technology that is applicable in Service Cloud

The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.

Qualifications

Qualifications Basic
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 11 years of experience with IT.

Additional Information

** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Note:-

  1. This is a Fulltime job for you
  2. Only US Citizen, Green Card Holder, TN Visa, GC-EAD, H4-EAD & L2-EAD can apply.
  3. No OPT-EAD & H1B Consultants please.
  4. Please mention your Visa Status in your email or resume.
Sonsoft logo

About Sonsoft

Sourced by ZipRecruiter

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2007

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