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Rightnow Technologies Jobs (NOW HIRING)

Rounding to ensure the community is secured * IT support as needed KNOWLEDGE, SKILLS AND EXPERIENCE ... Access to 1,000s of hours of personal and professional development material through RightNow Media ...

Rounding to ensure the community is secured * IT support as needed KNOWLEDGE, SKILLS AND EXPERIENCE ... Access to 1,000s of hours of personal and professional development material through RightNow Media ...

Rounding to ensure the community is secured * IT support as needed KNOWLEDGE, SKILLS AND EXPERIENCE ... Access to 1,000s of hours of personal and professional development material through RightNow Media ...

Rounding to ensure the community is secured * IT support as needed KNOWLEDGE, SKILLS AND EXPERIENCE ... Access to 1,000s of hours of personal and professional development material through RightNow Media ...

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Rightnow Technologies information

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$40.5K

$84.2K

$127.5K

How much do rightnow technologies jobs pay per year?

As of Jul 13, 2026, the average yearly pay for rightnow technologies in the United States is $84,202.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What is the RightNow tool?

The RightNow tool refers to a customer service platform developed by Oracle that helps organizations manage customer interactions across multiple channels. It includes features like case management, knowledge management, and automation to improve service efficiency. Job roles involving this tool often require familiarity with CRM systems and technical troubleshooting.

What are the typical responsibilities of a RightNow Technologies implementation consultant during a client project?

As a RightNow Technologies implementation consultant, your daily responsibilities often include gathering client requirements, configuring the RightNow CRM platform to meet business needs, conducting user training sessions, and troubleshooting integration issues. You will frequently collaborate with client stakeholders, project managers, and technical teams to ensure the solution aligns with customer service objectives. Additionally, you'll document processes, provide post-implementation support, and may be involved in customizing workflows or reporting to optimize client outcomes. The role is dynamic and client-facing, making strong communication and problem-solving skills essential.

What happened to RightNow Technologies?

RightNow Technologies was acquired by Oracle Corporation in 2012, and its customer service and CRM software products were integrated into Oracle's cloud applications. The brand name was phased out as Oracle continued to develop and support the technology within its broader product suite.

What is RightNow technology?

RightNow Technologies was a company known for its customer relationship management (CRM) software, which was acquired by Oracle Corporation. The platform offers tools for customer service, support, and engagement, often requiring knowledge of cloud-based systems and CRM tools for roles involving implementation, support, or sales.

What are the key skills and qualifications needed to thrive as a RightNow Technologies (Oracle Service Cloud) specialist, and why are they important?

To thrive as a RightNow Technologies specialist, you need expertise in CRM software, customer service processes, and a background in IT or business, often supported by relevant degrees or certifications. Familiarity with Oracle Service Cloud (RightNow), scripting languages, and system integration tools is typically required. Strong analytical thinking, problem-solving, and communication skills help you address client needs and collaborate effectively. These skills ensure successful implementation, optimization, and support of customer experience solutions for organizations.

What is RightNow Technologies?

RightNow Technologies was a company specializing in customer relationship management (CRM) software and cloud-based customer experience solutions. Founded in 1997, it provided tools to help businesses manage customer interactions across various channels, including email, chat, and social media. In 2011, Oracle acquired RightNow Technologies and integrated its products into the Oracle Service Cloud suite. Today, the legacy of RightNow lives on in Oracle's customer service and support solutions.

Which IT job is most in demand?

Software development roles, such as full-stack and cloud engineers, are currently among the most in demand in the IT industry. These positions require skills in programming languages, cloud platforms, and problem-solving, and often offer high salaries and growth opportunities.

What is the difference between Rightnow Technologies vs Customer Support Specialist?

AspectRightnow TechnologiesCustomer Support Specialist
Required CredentialsTypically requires a degree in IT, Business, or related field; knowledge of CRM softwareHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentOffice-based, working with CRM platforms and client dataCustomer service centers, call centers, or remote support roles
Industry UsageUsed by companies implementing CRM solutions, especially Oracle's cloud productsCommon across retail, telecom, and tech industries for direct customer interaction

Rightnow Technologies specialists focus on implementing and managing CRM solutions, often requiring technical knowledge. Customer Support Specialists handle direct customer inquiries, providing assistance and troubleshooting. While both roles involve customer interaction, Rightnow Technologies roles are more technical and project-oriented, whereas Customer Support Specialists focus on service delivery and issue resolution.

More about Rightnow Technologies jobs
What job categories do people searching Rightnow Technologies jobs look for? The top searched job categories for Rightnow Technologies jobs are:
Infographic showing various Rightnow Technologies job openings in the United States as of July 2026, with employment types broken down into 23% Locum Tenens, 22% Internship, 4% Full Time, 3% Part Time, 47% Temporary, and 1% Summer. Highlights an 2% Physical, and 98% Hybrid job distribution, with an average salary of $84,202 per year, or $40.5 per hour.
Maintenance Tech - HVAC Certified - Community

Maintenance Tech - HVAC Certified - Community

Otterbein Senior Life

Lebanon, OH

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday


Otterbein SeniorLife rating

6.6

Company rating: 6.6 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

69th of 235 rated social care providers


Job description

**Now Offering DailyPay**

OVERVIEW

Join an awesome Maintenance team in a supportive and encouraging environment where you will enjoy competitive wages and excellent benefits! 

Shift: Full-Time 

RESPONSIBILITIES:

  • General Maintenance Projects as assigned i.e. appliance repair, light plumbing, painting, drywall repair, carpet cleaning, power washing, fire safety inspections, snow removal
  • Evening meal delivery
  • On occasion making time sensitive runs for the Health Center as needed
  • Rounding to ensure the community is secured
  • IT support as needed

KNOWLEDGE, SKILLS AND EXPERIENCE: 

  • Ability to perform routine maintenance tasks with an attitude of excellent customer service skills
  • Self-motivated
  • Ability to climb stairs and ladders and walk long distances
  • Valid Driver's License in good standing
  • Desire to make a difference in the lives of older adults 

BENEFITS*

Health & Wellness

  • Medical Insurance with free virtual doctor visits
  • Vision & Dental Insurance
  • Pet Insurance
  • Life Insurance
  • Employee Assistance Program (EAP) for personal and professional support

Financial Security

  • 401(k) Retirement Savings Plan with company match
  • Paid Time Off (PTO) that accrues immediately from day one
  • Paid Holidays for a healthy work-life balance
  • Access to DailyPay, enabling you to access up to 100% of your earned wages on a daily basis
  • Tuition Reimbursement up to $5,250 per year for ANY field of study
  • Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College
  • Employee-Sponsored Crisis Fund available for those facing unforeseen challenges
  • Legal & Identity Theft Protection

 Growth & Development

  • University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts
  • Multiple Partner Discounts available for various products and services through Access Perks
  • Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work

*Some benefits, including PTO and tuition reimbursement, are based on hours worked.

Why work for Otterbein SeniorLife:

For more than 100 years, Otterbein has provided senior housing options rooted in respect and community.  We’re a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents.

Otterbein SeniorLife consists of lifestyle communities, revolutionary small house neighborhoods, home health, and hospice care in Ohio and Indiana.  We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services.

Apply today and begin a meaningful career as a Maintenance Tech at Otterbein!


What Otterbein SeniorLife employees say

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About Otterbein SeniorLife

Sourced by ZipRecruiter

Otterbein SeniorLife is a health and human services industry institution based in Lebanon, OH, US. Established in 1912, the organization has a century-old heritage of providing senior-focused services. Otterbein SeniorLife offers a full spectrum of health and human services including continuing care retirement communities and home health and hospice services. Upholding the values of inclusiveness, quality, innovation, and stewardship, the organization is widely recognized as a faith-based, non-profit ministry. Their mission is to enhance the quality of life and holistic growth of older persons.

Industry

Nursing and residential care facilities

Company size

1,001 - 5,000 Employees

Headquarters location

Lebanon, OH, US

Year founded

1912