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Activities Center Member Services Associateย
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Job Overview:ย
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We are seeking a dynamic and customer-focused individual to join our team as a Part-Time Member Services Associate at the Orono Activities Center. As the first point of contact for our visitors, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all.
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ย Responsibilities:ย
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- Greet and assist visitors, members and guests in a friendly and professional manner.ย
- Answer incoming calls and provide accurate information or direct calls to the appropriate department.ย
- ย Process registrations, payments and inquiries related to activities and programs offered at the center.ย
- Print daily revenue reports and prepare weekly deposits.
- Maintain cleanliness and organization at the front desk area.ย
- Monitor access to the facility and enforce established policies and procedures.ย
- Assist in promoting upcoming events and activities.ย
- Provide general administrative support, including data entry, payment reconciliation and record-keeping.ย
- Collaborate with other staff members to ensure smooth operation of the center.ย
- Perform other duties as assigned.ย
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Requirements:ย
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- Must be at least 18 years old
- Excellent customer service and interpersonal skills.ย
- Strong communication skills, both verbal and written.ย
- Ability to multitask and handle a fast-paced environment.ย
- Basic computer skills for data entry and using office software.ย
- Previous experience in customer service is a plus.ย
- Enthusiasm for promoting recreational and community activities.ย
- Flexibility to work evenings, weekends and holidays as needed.ย
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If you are a friendly, organized and motivated individual with a passion for creating positive experiences, we invite you to apply for this exciting opportunity. Join our team and contribute to the success of the Orono Activities Center!ย
Hourly Wage Range:ย $16-$18 per hour
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OTHER BENEFITS
Earned Sick and Safe Time (ESST)
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RETIREMENT/PENSION
Positions covered by Minnesota Public Employees Retirement Association (PERA)
Contact: Max Olsen, Activities Center Coordinatorย
952-449-8430 max.olsen@orono.k12.mn.usย
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Dr. Scott E. Alger, Executive Director of Human Resources
952-449-8370ย ย scott.alger@orono.k12.mn.us