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Returns Manager Jobs in Washington (NOW HIRING)

Capital Electric

Be Seen First

Warehouse Transfer / Return Associate

Upper Marlboro, MD · On-site

$20 - $22/hr

The item arrives back at the warehouse's returns dock or designated area * Inspection and ... Time management skills. Company Description Capital Electric offers electrical products and ...

Mason Investment Advisory Services

Tax Manager

Reston, VA · On-site

$120 - $180/hr

Tax Manager | High-Net-Worth Individual and Trusts | Reston, Virginia (Hybrid - 3 days/week onsite ... Review and assist in preparing individual and trust income tax returns * Help train seasonal tax ...

PBMares LLP

Tax Manager

Fairfax, VA · Hybrid

$113K - $148K/yr

The Manager is accountable for all phases of the client tax engagement, including budget, staff ... Signs tax returns. Develops, trains, and leads team members to greater levels of effectiveness and ...

Andrews & Cole

Tax Manager

Reston, VA · On-site

$85 - $110/hr

Manage domestic income, franchise, and gross receipt of tax compliance including federal, state, and local returns, quarterly estimated payments, annual extension payments and monthly account ...

New

PBMares LLP

Tax Manager

Fairfax, VA · Hybrid

$113K - $148K/yr

The Manager is accountable for all phases of the client tax engagement, including budget, staff ... Signs tax returns. * Develops, trains, and leads team members to greater levels of effectiveness ...

MillerMusmar CPAs

Tax Program Manager

Reston, VA · On-site +1

$115K - $151K/yr

Our Tax Department supports ~500 returns annually, with a growing need for strategic leadership in ... Role Summary We are seeking a full-time Tax Manager with strong experience in 1040 review, tax ...

MillerMusmar CPAs

Tax Program Manager

Reston, VA · On-site +1

$115K - $151K/yr

Our Tax Department supports ~500 returns annually, with a growing need for strategic leadership in ... Role Summary We are seeking a full-time Tax Manager with strong experience in 1040 review, tax ...

Addison Group

Senior Tax Manager

Great Falls, VA · On-site

$175K - $200K/yr

Prepare and review complex federal and state tax returns for individuals, trusts, estates, partnerships, and S corporations. * Manage client relationships by providing proactive tax planning ...

Addison Group

Senior Tax Manager

Great Falls, VA · On-site

$175K - $200K/yr

Prepare and review complex federal and state tax returns for individuals, trusts, estates, partnerships, and S corporations. * Manage client relationships by providing proactive tax planning ...

Gross, Mendelsohn & Associates, P.A.

Tax Manager

Fairfax, VA · Hybrid

$113K - $148K/yr

Experience with multi-state tax returns desired! Must have strong tax research skills. A master ... Experience supervising staff and managing tax engagements Required Skills and Competencies ...

Sikich

Senior Tax Manager

Rockville, MD

Senior Tax Manager- (US- Rockville, Hybrid) What to expect when you join Sikich Team members at ... Review of tax returns including complex tax returns which may consist of consolidated or multi ...

Bonnie Jones Associates, LLC

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Estates, Trusts and Probate Paralegal

Potomac, MD · On-site

$80K - $120K/yr

Prepare federal and state estate tax returns. * Manage estate and trust administration matters while ensuring deadlines are met. * Communicate effectively with clients, courts, financial institutions ...

Sikich

Senior Tax Manager

Rockville, MD · On-site

$179K - $193K/yr

Senior Tax Manager- (US- Rockville, Hybrid) What to expect when you join Sikich Team members at ... Review of tax returns including complex tax returns which may consist of consolidated or multi ...

Sikich

Senior Tax Manager

Rockville, MD · On-site

$179K - $193K/yr

Description Senior Tax Manager- (US- Rockville, Hybrid) What to expect when you join Sikich Team ... Review of tax returns including complex tax returns which may consist of consolidated or multi ...

MillerMusmar CPAs

Tax Program Manager (Remote)

Reston, VA · Remote

$113K - $148K/yr

Our Tax Department supports ~500 returns annually, with a growing need for strategic leadership in ... Role Summary We are seeking a full-time Tax Manager with strong experience in 1040 review, tax ...

Jetson Home

Warehouse Manager

Columbia, MD

$72K - $81K/yr

Execute supplier pickups and returns as needed * Manage material runs and garbage/recycling drop-offs * Perform regular cycle counts and ensure accuracy of inventory records * Update inventory ...

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Returns Manager information

What is a returns manager?

Returns Managers are professionals responsible for overseeing the process of product returns within a company. They coordinate the receipt, inspection, and disposition of returned goods, ensuring that company policies and customer satisfaction standards are met. Returns Managers work closely with logistics, customer service, and warehouse teams to streamline returns procedures, minimize losses, and improve the overall returns experience. Their role is vital in maintaining inventory accuracy and reducing the financial impact of product returns.

What are the key skills and qualifications needed to thrive as a returns manager?

To thrive as a Returns Manager, you need expertise in supply chain management, inventory control, and data analysis, often supported by a bachelor’s degree in business or logistics. Familiarity with warehouse management systems (WMS), ERP software, and return authorization tools is typically required. Strong problem-solving abilities, leadership, and effective communication are essential soft skills for managing teams and resolving customer issues. These skills ensure efficient, cost-effective return processes and uphold customer satisfaction in a highly competitive marketplace.

What are some common challenges faced by returns managers and how can they effectively address them?

Returns Managers often face challenges such as handling high volumes of returned merchandise, ensuring accurate processing, and minimizing costs associated with returns. Effective communication with warehouse staff, customer service teams, and suppliers is essential to streamline the reverse logistics process. Implementing clear return policies and leveraging technology for tracking and analysis can help identify trends, reduce errors, and improve overall efficiency. Continual process improvement and collaboration with cross-functional teams are key to overcoming these challenges and maintaining customer satisfaction.

What is the difference between Returns Manager vs Customer Service Representative?

Returns ManagerCustomer Service Representative
Typically requires experience in logistics, inventory management, and sometimes certifications in supply chain or retail management.Usually requires strong communication skills, basic computer skills, and customer service experience.
Works mainly in retail, e-commerce, or logistics environments managing return processes and policies.Works across various industries, handling customer inquiries, complaints, and support via phone, email, or chat.
Focuses on overseeing return operations, policy enforcement, and team management.Focuses on assisting customers, resolving issues, and providing product or service information.

While both roles involve customer interaction, the Returns Manager handles the strategic and operational aspects of product returns, often requiring industry-specific knowledge, whereas the Customer Service Representative provides direct support to customers across a broader range of issues.

What are the most commonly searched types of Returns jobs in Washington?

The most popular types of Returns jobs in Washington are:

What are popular job titles related to Returns Manager jobs in Washington?

For Returns Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Returns Manager jobs in Washington look for?

The top searched job categories for Returns Manager jobs in Washington are:

What cities in Washington are hiring for Returns Manager jobs?

Cities in Washington with the most Returns Manager job openings:

Returns Manager jobs near you
Infographic showing various Returns Manager job openings in Washington as of August 2026, with employment types broken down into 84% Full Time, 9% Part Time, 2% Temporary, and 5% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution.

Warehouse Transfer / Return Associate

Capital Electric

Upper Marlboro, MD • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

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Job description

Capital Electric has a Transfer / Return Associate position available at our Upper Marlboro, NC location. A Warehouse Transfer / Return Associate for Capital Electric is responsible for overseeing incoming and outgoing shipment activity, assisting warehouse associates in daily activities, and keeping the warehouse stocked in an orderly fashion to help the branch maintain being the electrical distributor of choice in their area.


Responsibilities

  • Receiving the Return: The item arrives back at the warehouse's returns dock or designated area
  • Inspection and Processing: Inspect the item to determine its condition (e.g., damaged, sellable, needs repair). This requires tracking the item's journey and determine necessary actions, such as refunding the customer or restocking the inventory.
  • Transfer to Storage or Dumpster: The item is then moved from the processing area to its appropriate location.
  • Learn our Solar Eclipse software
  • Oversee incoming and outgoing shipment activity to company standards
  • Ensure warehouse cleanliness to company standards
  • Communicate with warehouse leadership
  • Oversee (and assist) WH Associate:
    • Verifying and packaging products for shipping (shrink wrapping, boxing, labeling)
    • Staging product for loading
    • Loading product onto truck
    • Unloading materials from truck
    • Moving materials to warehouse for storage
    • Moving waste to dumpsters
  • Responsible for quality control
  • Operate within standard operating procedures (SOPs) and OSHA safety standards
  • Operate Powered Industrial Trucks (PIT). Stand up, reach truck, order picker and sit-down propane forklift
  • Other duties assigned


Requirements

  • 3+ years warehouse experience
  • Turret Forklift Driver
  • Ability to perform accurate work and pay close attention to details
  • Ability to lift up to 50 pounds on regular basis; 70 lbs occasionally
  • Proficient use of a Reach Truck forklift will be required.
  • Must be flexible and able to multi-task on a regular basis
  • Basic reading, writing, and arithmetic skills required
  • Good communication skills.
  • Strong organizational skills.
  • Time management skills.

Company Description

Capital Electric offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate in Maryland, Virginia, Pennsylvania, West Virginia, North Carolina, South Carolina and Georgia, and are part of the Sonepar group, the world’s #1 electrical distributor with over 46,000 associates around the globe.