Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...
Returns Coordinator information
See Indiana salary details
$10.52 - $13.41
4% of jobs
$13.41 - $16.30
15% of jobs
$16.86 is the 25th percentile. Wages below this are outliers.
$16.30 - $19.19
32% of jobs
$19.19 - $22.08
20% of jobs
$23.31 is the 75th percentile. Wages above this are outliers.
$22.08 - $24.97
11% of jobs
$24.97 - $27.86
7% of jobs
$27.86 - $30.76
4% of jobs
$30.76 - $33.65
4% of jobs
$33.65 - $36.54
2% of jobs
$36.54 - $39.43
1% of jobs
$39.43 - $42.32
0% of jobs
$10
$22
$42
How much do returns coordinator jobs pay per hour?
As of Sep 1, 2026, the average hourly pay for returns coordinator in Indiana is $22.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $24.71 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a returns coordinator?
To thrive as a Returns Coordinator, you need strong organizational abilities, attention to detail, and a basic understanding of logistics or supply chain processes, often supported by a high school diploma or equivalent. Familiarity with inventory management systems, shipping platforms, and office software such as Excel is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude are essential soft skills in this role. These competencies ensure efficient handling of returns, customer satisfaction, and streamlined operations within the supply chain.
What are some common challenges faced by a returns coordinator, and how can they be managed effectively?
Returns Coordinators often face challenges such as handling high volumes of product returns, ensuring accurate documentation, and coordinating with multiple departments like customer service, warehouse, and suppliers. Managing these challenges effectively requires strong organizational skills, attention to detail, and clear communication to minimize errors and delays. Familiarity with returns management software and established processes can help streamline operations and improve customer satisfaction.
What is the difference between Returns Coordinator vs Customer Service Representative?
| Returns Coordinator | Customer Service Representative |
|---|---|
| Handles return processes, manages return policies, and coordinates with logistics | Provides general customer support, answers inquiries, and resolves issues |
| Requires knowledge of return procedures, company policies, and sometimes inventory management | Requires strong communication skills, problem-solving, and product knowledge |
| Work environment often in warehouses, logistics, or retail settings | Typically in call centers, retail stores, or office environments |
The Returns Coordinator focuses specifically on managing product returns and related logistics, while the Customer Service Representative handles a broader range of customer inquiries. Both roles require excellent communication skills, but the Returns Coordinator emphasizes logistics and policy compliance, making it more specialized in return processes.
What job categories do people searching Returns Coordinator jobs in Indiana look for?
The top searched job categories for Returns Coordinator jobs in Indiana are:
What cities in Indiana are hiring for Returns Coordinator jobs?
Cities in Indiana with the most Returns Coordinator job openings:
Pelican Products rating
8.0
Based on 6 frontline employees who took The Breakroom Quiz
Job description
We're Hiring: Return Operations Coordinator
Location: Clayton, IN
Company: Pelican
Who We Are
At Pelican, we engineer products that stand up to the world’s toughest conditions—because the people who rely on us do too. For nearly 50 years, we’ve been a trusted partner for military personnel, first responders, outdoor adventurers, and innovators who push the limits.
With a global presence that includes 11 offices, 4 manufacturing facilities, and 4 custom case centers, we create high-performance protective solutions that ensure our customers can focus on what matters most. Whether it’s transporting critical medical supplies, securing mission-essential equipment, or keeping expedition gear safe, Pelican products are Built to Protect to Equip for the Mission.
At Pelican, your work has a real-world impact. You’ll be part of a team driven by innovation, craftsmanship, and the shared belief that when the mission is critical, failure isn’t an option. If you’re ready to build something that makes a difference, be part of a team that protects what matters most.
What You'll Do:
Pelican is looking for a detail-driven Returns Coordinator to own and optimize the returns process within our distribution operation. In this role, you’ll be at the center of product flow—managing returned inventory, resolving discrepancies, and ensuring products are processed accurately and efficiently. You’ll work closely with warehouse teams and cross-functional partners to improve workflows, maintain inventory integrity, and deliver a high level of service.
- Own the end-to-end returns process—from receiving and inspection to disposition and inventory updates
- Verify product condition and ensure compliance with quality and operational standards
- Process and track returns within inventory and order management systems with speed and accuracy
- Investigate and resolve discrepancies related to returns, inventory, and order fulfillment
- Repack, relabel, and return approved products to inventory while coordinating disposition of damaged materials
- Monitor return workflows and prioritize activities to meet service expectations and deadlines
- Partner with Warehouse, Quality, and Customer Service teams to resolve issues and improve customer experience
- Perform audits and spot checks to ensure compliance with SOPs and inventory accuracy
- Identify trends and opportunities for process improvement while escalating risks when needed
- Train and support team members on returns procedures and quality standards
- Perform additional duties as assigned
What We’re Looking For:
- 1–3 years of experience in warehouse operations, logistics, returns processing, or inventory control.
- Experience coordinating workflows or processes within a distribution or operational environment preferred.
- Proficiency in Microsoft Office and experience with warehouse management or inventory systems.
- Strong attention to detail with the ability to identify discrepancies and ensure accuracy.
- Effective problem-solving skills with the ability to troubleshoot and resolve operational issues.
- Strong communication skills with the ability to collaborate across teams and functions.
- Ability to prioritize tasks, manage multiple workflows, and operate in a fast-paced environment.
Join a company that truly values its employees! We offer a relaxed and casual work environment, a strong commitment to giving back to communities, and a focus on employee satisfaction. With regular opportunities to share feedback with leadership and structured performance evaluations, we ensure that your voice is heard and your growth is supported.
- Competitive paid time off plans/Holiday pay/extra vacation purchase opportunities
- 401k plan – with immediate match
- Great Benefits – several options including Pet insurance for our animal lovers.
- Health Savings Account Contribution
- Wellness Discount Program
- Global Mental Wellness Program
- Quarterly Employee Celebration Days
- Peer to Peer Recognition Program
- Service Recognition Program
- Exceptional Employee Satisfaction Scores
- Ample free parking with EV Charging Station
- Amazing employee discount program on Pelican Products, Pelican branded apparel and gear
- Employee referral program – get paid to work with your trusted network.
- Prime location – minutes away from the beach!
- Established reputable brand offering premium products – you’ll be proud to represent Pelican!
- And more…
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