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Returns Coordinator Jobs in Indiana (NOW HIRING)

Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...

Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...

Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...

Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...

Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...

Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...

Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...

Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...

Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...

Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...

Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...

Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...

Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...

Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...

Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...

Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...

Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...

Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...

Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...

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Showing results 1-20

Returns Coordinator information

See Indiana salary details

$10

$22

$42

How much do returns coordinator jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for returns coordinator in Indiana is $22.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $24.71 per hour, depending on experience, location, and employer.

What are some common challenges faced by a returns coordinator, and how can they be managed effectively?

Returns Coordinators often face challenges such as handling high volumes of product returns, ensuring accurate documentation, and coordinating with multiple departments like customer service, warehouse, and suppliers. Managing these challenges effectively requires strong organizational skills, attention to detail, and clear communication to minimize errors and delays. Familiarity with returns management software and established processes can help streamline operations and improve customer satisfaction.

What is the difference between Returns Coordinator vs Customer Service Representative?

Returns CoordinatorCustomer Service Representative
Handles return processes, manages return policies, and coordinates with logisticsProvides general customer support, answers inquiries, and resolves issues
Requires knowledge of return procedures, company policies, and sometimes inventory managementRequires strong communication skills, problem-solving, and product knowledge
Work environment often in warehouses, logistics, or retail settingsTypically in call centers, retail stores, or office environments

The Returns Coordinator focuses specifically on managing product returns and related logistics, while the Customer Service Representative handles a broader range of customer inquiries. Both roles require excellent communication skills, but the Returns Coordinator emphasizes logistics and policy compliance, making it more specialized in return processes.

What is a returns coordinator?

A returns coordinator manages the process of handling product returns and exchanges within a company. They coordinate with customers, warehouses, and shipping providers to ensure returns are processed efficiently and accurately, often using inventory management systems. Strong organizational skills and knowledge of company policies are essential for this role.

What are the key skills and qualifications needed to thrive as a returns coordinator?

To thrive as a Returns Coordinator, you need strong organizational abilities, attention to detail, and a basic understanding of logistics or supply chain processes, often supported by a high school diploma or equivalent. Familiarity with inventory management systems, shipping platforms, and office software such as Excel is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude are essential soft skills in this role. These competencies ensure efficient handling of returns, customer satisfaction, and streamlined operations within the supply chain.
What are popular job titles related to Returns Coordinator jobs in Indiana? For Returns Coordinator jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Returns Coordinator jobs in Indiana look for? The top searched job categories for Returns Coordinator jobs in Indiana are:
What cities in Indiana are hiring for Returns Coordinator jobs? Cities in Indiana with the most Returns Coordinator job openings:
Infographic showing various Returns Coordinator job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $46,154 per year, or $22.2 per hour.

Returns Coordinator (7am-3pm)

Hachette Book Group

Lebanon, IN • On-site

$17.25 - $22/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Hachette Book Group rating

6.8

Company rating: 6.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

16th of 19 rated publishing


Job description

SUMMARY: To assist Returns Supervisor to insure a smooth work flow throughout the Returns Processing Area.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Orient and train new employees on Returns Processing Area procedures and RF units;
  • Monitor work flow throughout processing area, including pallet area, processing, flow racks, mezzanine, Sorts, and FRC's as assigned by Leads or Supervisor.
  • Monitor work flow and move employees with direction of supervisor and/or lead to efficiently manage work load;
  • Oversee any areas that could become problems and report them to the supervisor and/or lead;
  • Monitor performance under direction of supervisor and/or lead, with attention to quality, productivity and teamwork;
  • Assist associates with questions in all areas of returns.
  • Special projects as assigned.
SUPERVISORY RESPONSIBILITIES: N/A
QUALIFICATION REQUIREMENTS: To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
SKILLS REQUIRED:
  • Proven work record consisting of high productivity;
  • Good communication skills;
  • Ability to work well along and with others;
  • Ability to perform multiple tasks;
  • Good attendance record;
  • Ability to work overtime as required;
  • Strong knowledge of Returns operations;
  • Strong RF knowledge/skills;
  • Must currently have or be able to achieve certification on all power equipment;
  • Some knowledge of WMS system;
  • Leadership skills helpful.
EDUCATION AND EXPERIENCE: At least a high school diploma or equivalent and relevant warehouse and/or supervisory experience.
Hachette Book Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Employment Type: Full-Time

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