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Retention Account Manager Jobs in Texas (NOW HIRING)

RHSB

Account Manager, Personal Lines

Dallas, TX · On-site

$44K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Account Manager, Personal Lines Dallas, Texas Help Us Make a Difference! Founded in 1945, RHSB ... Promotes customer retention through account review and account rounding; re-marketing accounts when ...

RHSB Insurance

Part Time Account Manager, Personal Lines

Dallas, TX · On-site

$44K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Promotes customer retention through account review and account rounding; re-marketing accounts when necessary with training and guidance from seasoned account managers. * Complies with all client ...

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RHSB

Part Time Account Manager, Personal Lines

Dallas, TX · On-site

$44K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Promotes customer retention through account review and account rounding; re-marketing accounts when necessary with training and guidance from seasoned account managers. * Complies with all client ...

RHSB

Part Time Account Manager, Personal Lines

Dallas, TX

$41K - $56K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Promotes customer retention through account review and account rounding; re-marketing accounts when necessary with training and guidance from seasoned account managers. * Complies with all client ...

RHSB

Part Time Account Manager, Personal Lines

Dallas, TX · On-site

$44K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Promotes customer retention through account review and account rounding; re-marketing accounts when necessary with training and guidance from seasoned account managers. * Complies with all client ...

Global Data Systems Inc

Account Manager

Dallas, TX · On-site

Description As an Account Manager , you will own, retain, and grow revenue across existing customer relationships while identifying qualified new-logo opportunities that align with GDS's target ...

Global Data Systems Inc

Account Manager

Houston, TX · On-site

As an Account Manager , you will own, retain, and grow revenue across existing customer relationships while identifying qualified new-logo opportunities that align with GDS's target profile. You will ...

Global Data Systems Inc

Account Manager

Houston, TX

Description As an Account Manager , you will own, retain, and grow revenue across existing customer relationships while identifying qualified new-logo opportunities that align with GDS's target ...

Global Data Systems Inc

Account Manager

Dallas, TX · On-site

As an Account Manager , you will own, retain, and grow revenue across existing customer relationships while identifying qualified new-logo opportunities that align with GDS's target profile. You will ...

Global Data Systems Inc.

Account Manager

Houston, TX · On-site

As an Account Manager , you will own, retain, and grow revenue across existing customer relationships while identifying qualified new-logo opportunities that align with GDS's target profile. You will ...

Global Data Systems Inc.

Account Manager

Dallas, TX · On-site

As an Account Manager , you will own, retain, and grow revenue across existing customer relationships while identifying qualified new-logo opportunities that align with GDS's target profile. You will ...

BUTLER PLUS

Strategic Account Manager - Texas

Dallas, TX · Remote

$25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Cancellation Prevention & Retention * Manage cancellation requests and conduct retention ... Develop and execute account recovery plans to address concerns and preserve client relationships.

Emerald Transformer

Major Account Manager

Waco, TX · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary The Major Account Manager is responsible for managing Emerald Transformer's strategic customer relationships and assigned major account portfolio to support long-term customer retention ...

Emerald Transformer

Major Account Manager

Waco, TX · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Major Account Manager is responsible for managing Emerald Transformer's strategic customer relationships and assigned major account portfolio to support long-term customer retention, account ...

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Showing results 1-20

All JobsRetention Account JobsRetention Account Manager JobsRetention Account Manager Jobs in Texas

Retention Account Manager information

See Texas salary details

$27.5K

$61.3K

$98.8K

How much do retention account manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for retention account manager in Texas is $61,318.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $73,100.00 per year, depending on experience, location, and employer.

How does a retention account manager typically collaborate with other departments to improve customer retention?

Retention Account Managers often work closely with sales, customer support, and product teams to address client concerns and proactively identify at-risk accounts. By sharing customer feedback with product teams, they help drive service improvements, while collaborating with support ensures timely resolution of issues. This cross-functional teamwork is essential for developing customized retention strategies and maintaining high levels of client satisfaction.

What is a retention account manager?

Retention Account Managers are professionals responsible for maintaining and strengthening relationships with existing clients to minimize customer churn. They proactively address client concerns, identify opportunities for upselling or cross-selling, and ensure customer satisfaction to encourage long-term loyalty. Their key duties often include troubleshooting issues, providing account updates, and collaborating with other departments to meet client needs. Retention Account Managers play a crucial role in maximizing customer lifetime value and supporting business growth.

What skills and qualifications are needed to thrive as a retention account manager?

To excel as a Retention Account Manager, you generally need strong customer relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or related fields. Familiarity with CRM platforms like Salesforce, customer analytics tools, and sometimes industry-specific certifications are commonly required. Outstanding communication, negotiation, and empathy help build trust and loyalty with clients. These skills and qualities are crucial for driving customer satisfaction, reducing churn, and achieving company retention goals.

What is the difference between Retention Account Manager vs Customer Success Manager?

AspectRetention Account ManagerCustomer Success Manager
Primary FocusRetaining existing clients and reducing churnEnsuring overall customer satisfaction and success
MetricsCustomer retention rate, renewal rateCustomer satisfaction scores, Net Promoter Score (NPS)
Work EnvironmentAccount management, client communicationOnboarding, ongoing support, relationship building
Common Industry UsageSales, SaaS, subscription servicesTech, SaaS, service industries

While both roles focus on maintaining positive client relationships, the Retention Account Manager primarily concentrates on reducing churn and securing renewals, whereas the Customer Success Manager aims to ensure overall customer satisfaction and long-term success. Understanding these differences helps organizations assign the right responsibilities to each role.

What are the most commonly searched types of Retention Account jobs in Texas? The most popular types of Retention Account jobs in Texas are:
What are popular job titles related to Retention Account Manager jobs in Texas? For Retention Account Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Retention Account Manager jobs in Texas look for? The top searched job categories for Retention Account Manager jobs in Texas are:
What cities in Texas are hiring for Retention Account Manager jobs? Cities in Texas with the most Retention Account Manager job openings:
Retention Account Manager jobs near you
Infographic showing various Retention Account Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $61,318 per year, or $29.5 per hour.

Retention Account Executive

Pye Barker Fire and Safety LLC

Irving, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.

The Retention Account Executive is responsible for managing and growing an assigned portfolio of existing customer accounts. This role focuses on building strong, long-term relationships, ensuring customer satisfaction, driving contract renewals, and identifying opportunities for upselling and cross-selling additional products and services. The Retention Account Executive does not engage in new logo acquisition and instead concentrates on retaining and expanding current accounts.

Essential Duties & Responsibilities:

  • Builds and maintains a network of sources from which to identify new sales leads.

  • Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.

  • Demonstrates the functions and utility of products or services to customers based on their needs.

  • Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.

  • Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.

  • Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.

  • Provides periodic territory sales forecasts.

  • Perform other duties assigned by management.

Education/Qualification:

  • Proven experience in account management, customer success, or sales within existing accounts

  • Strong relationship-building and communication skills

  • Ability to identify customer needs and present appropriate solutions

  • Excellent organizational and time-management skills

  • Experience working with CRM systems

  • Ability to collaborate effectively across departments

  • Experience in a service-based, construction, or technical industry

  • Background in contract management and renewals

  • Familiarity with long-term customer relationship management


Other Duties:

  • Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.

  • Performs other duties as assigned.

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.

  • Must be able to travel.

Benefits and Perks:

  • Excellent pay

  • Medical, dental, vision

  • Company paid life insurance

  • Company paid short-term disability

  • 401K with employer match

  • Paid vacation and company holidays

  • Training and Career Development

  • Company vehicle (if job applicable)

  • Immediate qualification for theALL In Ownership Plan for all eligible full-time employees

Pye-Barker Fire & Safety is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, pregnancy, sexual orientation, gender identity, gender expression, genetic information, disability, military service and veteran status, or any other characteristic protected by applicable law.

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