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Retail Training Manager Jobs (NOW HIRING)

Border Bank

Retail Training Manager

Fargo, ND · On-site

$17.50 - $23/hr

Border Bank is seeking a Retail Training Manager to join our team. This position has the flexibility to office at any of our current Border Bank locations in Fargo, North Dakota, or Badger, Baudette ...

Border Bank

Retail Training Manager

Fargo, ND

$17.50 - $23/hr

Border Bank is seeking a Retail Training Manager to join our team. This position has the flexibility to office at any of our current Border Bank locations in Fargo, North Dakota, or Badger, Baudette ...

Border Bank

Retail Training Manager

Fargo, ND · On-site

$66K - $90K/yr

Border Bank is seeking a Retail Training Manager to join our team. This position has the flexibility to office at any of our current Border Bank locations in Fargo, North Dakota, or Badger, Baudette ...

Border Bank

Retail Training Manager

Thief River Falls, MN · On-site

$17.25 - $22.75/hr

Border Bank is seeking a Retail Training Manager to join our team. This position has the flexibility to office at any of our current Border Bank locations in Fargo, North Dakota, or Badger, Baudette ...

Border Bank

Retail Training Manager

Thief River Falls, MN

$17.25 - $22.75/hr

Border Bank is seeking a Retail Training Manager to join our team. This position has the flexibility to office at any of our current Border Bank locations in Fargo, North Dakota, or Badger, Baudette ...

Border Bank

Retail Training Manager

Coon Rapids, MN

$18.25 - $24.25/hr

Border Bank is seeking a Retail Training Manager to join our team. This position has the flexibility to office at any of our current Border Bank locations in Fargo, North Dakota, or Badger, Baudette ...

Border Bank

Retail Training Manager

Coon Rapids, MN · On-site

$66K - $90K/yr

Border Bank is seeking a Retail Training Manager to join our team. This position has the flexibility to office at any of our current Border Bank locations in Fargo, North Dakota, or Badger, Baudette ...

Kering

GUCCI Retail Training Manager - North

Mclean, VA · On-site

$17.50 - $22/hr

The Retail Training Manager will be responsible for performing assessments to identify training needs within the region and will collaborate with the Senior Manager, Retail Training - North, Vice ...

Kering

GUCCI Retail Training Manager - West

Las Vegas, NV · On-site

$16.50 - $20.75/hr

The Retail Training Manager will be responsible for performing assessments to identify training needs within the region and will collaborate with the Senior Manager, Retail Training - West, Vice ...

Moncler Group

Director, Retail Training

Manhattan, NY · On-site

$19 - $23.75/hr

The Director oversees Field Training Managers and provides functional leadership to the network of ... Your Impact Retail Training Strategy & Leadership * Develop and execute the Retail Training ...

BVLGARI

$120 - $160/hr

Bulgari Corporation of America is looking for a Senior Retail Training Manager for the US West Coast region of our North America network. This position reports to the Senior Director of Training ...

PVH Italy

Reporting to the Miu Miu Global Retail Training Manager, the intern will contribute to the execution of the Client Experience & Skills strategy at a global level, supporting its rollout across ...

PVH Italy

Reporting to the Miu Miu Global Retail Training Manager, the intern will contribute to the execution of the Client Experience & Skills strategy at a global level, supporting its rollout across ...

BVLGARI

Senior Manager Retail Training

Los Angeles, CA · On-site

$120 - $160/hr

Bulgari Corporation of America is looking for a Senior Retail Training Manager for the US West Coast region of our North America network. This position reports to the Senior Director of Training ...

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Retail Training Manager information

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$21

$36

How much do retail training manager jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for retail training manager in the United States is $21.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.60 per hour, depending on experience, location, and employer.

What is a retail training manager?

Retail Training Managers are professionals responsible for developing, implementing, and overseeing training programs for retail staff. They ensure that employees are equipped with the necessary skills and knowledge to provide excellent customer service and meet sales goals. Their duties often include creating training materials, conducting workshops, monitoring employee progress, and staying updated on retail trends. Retail Training Managers play a critical role in improving staff performance and enhancing the overall customer experience within retail environments.

How does a retail training manager typically collaborate with store managers and frontline staff to improve performance?

Retail Training Managers work closely with store managers and frontline employees to identify skill gaps, develop tailored training programs, and ensure consistent execution of company standards. They often conduct on-site training sessions, gather feedback from staff, and adjust training materials based on store-specific needs. Collaboration also involves supporting store managers in onboarding new hires and tracking performance metrics to measure training effectiveness, ensuring that both sales targets and customer service objectives are met.

What are the key skills and qualifications needed to thrive as a retail training manager, and why are they important?

To thrive as a Retail Training Manager, you need expertise in training program development, retail operations, and staff development, often supported by a degree in business or a related field. Familiarity with Learning Management Systems (LMS), presentation software, and training certifications like CPTM or ATD are commonly utilized. Strong communication, leadership, and motivational skills help inspire team members and drive engagement. These skills are vital for ensuring that retail staff are well-equipped, motivated, and aligned with company standards, ultimately enhancing customer experience and sales performance.

What is the difference between Retail Training Manager vs Retail Store Supervisor?

AspectRetail Training ManagerRetail Store Supervisor
Primary FocusDeveloping and implementing training programs for staffOverseeing daily store operations and staff management
Required CredentialsHigh school diploma or equivalent; often a bachelor's degree in business or related fieldHigh school diploma or equivalent; experience in retail preferred
Work EnvironmentCorporate office or training centersRetail store floor
Industry UsageCommon in retail chains and large storesWidespread across retail stores of all sizes

The Retail Training Manager primarily focuses on staff development and training programs, working often in corporate settings. In contrast, the Retail Store Supervisor manages daily store operations and staff on the retail floor. While both roles require retail experience, the Training Manager emphasizes education and skill development, whereas the Supervisor concentrates on store performance and customer service.

What cities are hiring for Retail Training Manager jobs?

Cities with the most Retail Training Manager job openings:

Who are the top companies hiring for Retail Training Manager jobs?

The top employers for Retail Training Manager jobs are:

What states have the most Retail Training Manager jobs?

States with the most job openings for Retail Training Manager jobs include:

Retail Training Manager jobs near you
Infographic showing various Retail Training Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,714 per year, or $21 per hour.

Retail Training Manager

Fargo, ND • On-site

Border Bank
Commercial Banking • 51 - 200 employees
Learn more about Border Bankexternal

$17.50 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Border Bank is seeking a Retail Training Manager to join our team. This position has the flexibility to office at any of our current Border Bank locations in Fargo, North Dakota, or Badger, Baudette, Clearbrook, Coon Rapids, Greenbush, International Falls, Middle River, Roseau, or Thief River Falls, Minnesota.The Retail Training Manager reports to the Customer & Employee Experience Director and is responsible for developing, implementing, and maintaining training programs, resources, and procedures that support the success of Border Bank's retail teams. This position serves as a key partner to Retail, Deposit Operations, Loan Operations, Risk, and other departments to ensure employees are equipped with the knowledge, tools, and resources needed to deliver exceptional customer experiences and operational excellence.Retail Training Manager Key ResponsibilitiesDesign, develop, coordinate, and deliver onboarding, transition, and ongoing training programs for retail staff to support competency, compliance, product knowledge, and service excellence.Create and maintain retail learning resources, job aids, procedures, and reference materials to ensure accuracy, consistency, and accessibility.Partner with Deposit Operations, Loan Operations, Risk, and other departments to create and maintain retail processes, procedures, and support resources.Serve as a primary resource for branch staff regarding retail policies, procedures, and operational processes, providing guidance and appropriate escalation support when needed.Identify and address learning and resource needs related to bank-wide products, services, initiatives, and process changes.Monitor training effectiveness and recommend improvements that enhance employee knowledge, performance, engagement, and retention.Research and implement adult learning best practices and training delivery methods to improve the learning experience.Leverage learning technologies, communication channels, and training platforms to effectively deliver educational content.Serve as a subject matter expert on retail systems by providing user guidance, supporting troubleshooting efforts, and identifying opportunities for system optimization from an end-user perspective.Represent the Retail department on project teams and initiatives focused on customer experience, employee experience, branch efficiencies, and operational best practices.Evaluate project impacts on retail teams and develop supporting procedures, communications, and training plans.Manage the online account opening channel to ensure appropriate coverage, processing efficiency, and service levels.Develop and maintain training materials, communications, and resources related to retail products, services, procedures, and operational changes.Build strong working relationships with retail leaders, banking peers, training professionals, and industry organizations to identify emerging trends and best practices.Retail Training Manager Education and ExperienceAssociate's degree in a related field or equivalent specialized training.Minimum of three years of banking experience preferred.Minimum of one year of training, coaching, employee development, or instructional experience preferred.Border Bank Employee BenefitsBorder Bank offers a comprehensive benefits package designed to support your health, financial well-being, and work-life balance:Paid Time Off & Paid HolidaysPaid Parental Leave & Childbirth Recovery LeaveHealth, Dental & Vision InsuranceFlexible Spending Account (FSA)Health Savings Account (HSA)401(k) with Employer MatchBank-Paid Life Insurance & Long-Term DisabilitySupplemental Insurance Options (Accidental Injury, Heart & Stroke, Cancer, Intensive Care, Hospital Indemnity, Critical Illness, Life, and Short-Term Disability Insurance)Employee Assistance Program (EAP)Wellness DollarsCivic & Recreational BenefitEducation AssistanceIf you're passionate about employee development, operational excellence, and creating exceptional customer and employee experiences, we encourage you to apply today.
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