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Retail Training Manager Jobs (NOW HIRING)

Trustmark Bank

Retail Training Manager

Jackson, MS · On-site

$15.50 - $20.50/hr

Overview This job is responsible for effectively training the Retail Bank. Areas of responsibility will include but are not limited to systems, operational processes, management/leadership, sales ...

Trustmark Bank

Retail Training Manager

Houston, TX · On-site

$17 - $22.50/hr

Overview This job is responsible for effectively training the Retail Bank. Areas of responsibility will include but are not limited to systems, operational processes, management/leadership, sales ...

Trustmark Bank

Retail Training Manager

Birmingham, AL · On-site

$16.75 - $22/hr

Overview This job is responsible for effectively training the Retail Bank. Areas of responsibility will include but are not limited to systems, operational processes, management/leadership, sales ...

Trustmark Bank

Retail Training Manager

Jackson, MS · On-site

$15.50 - $20.50/hr

Overview This job is responsible for effectively training the Retail Bank. Areas of responsibility will include but are not limited to systems, operational processes, management/leadership, sales ...

Trustmark Bank

Retail Training Manager

Jackson, MS · On-site

$15.50 - $20.50/hr

Overview This job is responsible for effectively training the Retail Bank. Areas of responsibility will include but are not limited to systems, operational processes, management/leadership, sales ...

OTB Group

Retail Training Manager, North America

New York, NY · On-site

$19.50 - $25.75/hr

Overview: The Retail Training Manager is responsible for designing, implementing, and delivering impactful retail training strategies that elevate client experience, product knowledge, sales ...

Guitar Center

MAA Retail Training Manager

Frederick, MD

$16 - $20.25/hr

The Regional Training Manager is responsible for delivering and reinforcing sales and operational training programs across a designated Music & Arts region, ensuring frontline teams are equipped to ...

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How much do retail training manager jobs pay per hour?

As of May 30, 2026, the average hourly pay for retail training manager in the United States is $21.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Retail Training Manager, and why are they important?

To thrive as a Retail Training Manager, you need expertise in training program development, retail operations, and staff development, often supported by a degree in business or a related field. Familiarity with Learning Management Systems (LMS), presentation software, and training certifications like CPTM or ATD are commonly utilized. Strong communication, leadership, and motivational skills help inspire team members and drive engagement. These skills are vital for ensuring that retail staff are well-equipped, motivated, and aligned with company standards, ultimately enhancing customer experience and sales performance.

How does a Retail Training Manager typically collaborate with store managers and frontline staff to improve performance?

Retail Training Managers work closely with store managers and frontline employees to identify skill gaps, develop tailored training programs, and ensure consistent execution of company standards. They often conduct on-site training sessions, gather feedback from staff, and adjust training materials based on store-specific needs. Collaboration also involves supporting store managers in onboarding new hires and tracking performance metrics to measure training effectiveness, ensuring that both sales targets and customer service objectives are met.

What are Retail Training Managers?

Retail Training Managers are professionals responsible for developing, implementing, and overseeing training programs for retail staff. They ensure that employees are equipped with the necessary skills and knowledge to provide excellent customer service and meet sales goals. Their duties often include creating training materials, conducting workshops, monitoring employee progress, and staying updated on retail trends. Retail Training Managers play a critical role in improving staff performance and enhancing the overall customer experience within retail environments.

What is the difference between Retail Training Manager vs Retail Store Supervisor?

AspectRetail Training ManagerRetail Store Supervisor
Primary FocusDeveloping and implementing training programs for staffOverseeing daily store operations and staff management
Required CredentialsHigh school diploma or equivalent; often a bachelor's degree in business or related fieldHigh school diploma or equivalent; experience in retail preferred
Work EnvironmentCorporate office or training centersRetail store floor
Industry UsageCommon in retail chains and large storesWidespread across retail stores of all sizes

The Retail Training Manager primarily focuses on staff development and training programs, working often in corporate settings. In contrast, the Retail Store Supervisor manages daily store operations and staff on the retail floor. While both roles require retail experience, the Training Manager emphasizes education and skill development, whereas the Supervisor concentrates on store performance and customer service.

More about Retail Training Manager jobs
What cities are hiring for Retail Training Manager jobs? Cities with the most Retail Training Manager job openings:
Who are the top companies hiring for Retail Training Manager jobs? The top employers for Retail Training Manager jobs are:
What states have the most Retail Training Manager jobs? States with the most job openings for Retail Training Manager jobs include:
Retail Training Manager jobs near you
Infographic showing various Retail Training Manager job openings in the United States as of May 2026, with employment types broken down into 43% Full Time, 55% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $43,714 per year, or $21 per hour.
Retail Training Manager

Retail Training Manager

Trustmark Bank

Jackson, MS • On-site

$15.50 - $20.50/hr

Full-time

Posted 12 days ago

Trustmark National Bank rating

8.2

Company rating: 8.2 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

36th of 141 rated banks

Job description

Overview
This job is responsible for effectively training the Retail Bank. Areas of responsibility will include but are not limited to systems, operational processes, management/leadership, sales, onboarding/new hire process, consumer and small business lending. This individual will establish and maintain a partnership with managers to identify training needs, develop a training calendar, and ensure effective training delivery. This individual has management responsibility for other trainers.
Responsibilities
  • Cross-train, lead and develop team of associates to promote maximum efficiency, engagement, succession planning and overall contribution to strategic Retail organizational goals.
  • Ensure effectiveness of the operational and systematic training for the Retail bank.
  • Manage other trainers by providing coaching, mentoring, and overall development.
  • Lead training for Retail associates by ensuring what is trained is of the highest priority responsibilities for those associates to equip them to fulfill their job expectations.
  • Seek opportunities for improvement with training systems used as well as training approaches
  • Conduct training as needed.
  • Perform additional duties as assigned.

Qualifications
  • Bachelor's degree in Business, Communications, Banking and Finance or related field of study or equivalent work experience
  • 5 years of management experience in a retail or retail administration role
  • 8 years of experience in delivering in person or virtual training
  • Knowledge of adult learning theory and instructional design
  • Experience with power-skills training
  • Flexible and strong ability to manage change
  • Ability to manage change and prioritize objectives
  • Excellent verbal and written communication skills; communicate well in individual or group situations
  • Exhibits professionalism interacting with all levels of associates
  • Proficient PC skills
  • Effective training facilitation using multiple delivery methods
  • Autonomous decision-making capability
  • Ability to travel as needed
  • Training Certifications from Association for Talent Development (ATD)
  • 5 years of training front line staff for a financial institution

Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.
Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.
Trustmark Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Trustmark Bank employee by a third-party agency and/or search firm without a valid, written search agreement signed by Trustmark, will become the sole property of Trustmark Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.

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