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Retail Training Manager Jobs in Boca Raton, FL (NOW HIRING)

Crunch Fitness

Personal Training Manager

Hollywood, FL · On-site

The Personal Training Manager will achieve these objectives by: * Lead and manage our Personal ... Prior management experience in a retail or hospitality setting, leading teams of 3-10 people, is a ...

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Retail Training Manager information

See Boca Raton, FL salary details

$10

$19

$34

How much do retail training manager jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for retail training manager in Boca Raton, FL is $19.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.44 per hour, depending on experience, location, and employer.

What is a retail training manager?

Retail Training Managers are professionals responsible for developing, implementing, and overseeing training programs for retail staff. They ensure that employees are equipped with the necessary skills and knowledge to provide excellent customer service and meet sales goals. Their duties often include creating training materials, conducting workshops, monitoring employee progress, and staying updated on retail trends. Retail Training Managers play a critical role in improving staff performance and enhancing the overall customer experience within retail environments.

How does a retail training manager typically collaborate with store managers and frontline staff to improve performance?

Retail Training Managers work closely with store managers and frontline employees to identify skill gaps, develop tailored training programs, and ensure consistent execution of company standards. They often conduct on-site training sessions, gather feedback from staff, and adjust training materials based on store-specific needs. Collaboration also involves supporting store managers in onboarding new hires and tracking performance metrics to measure training effectiveness, ensuring that both sales targets and customer service objectives are met.

What are the key skills and qualifications needed to thrive as a retail training manager, and why are they important?

To thrive as a Retail Training Manager, you need expertise in training program development, retail operations, and staff development, often supported by a degree in business or a related field. Familiarity with Learning Management Systems (LMS), presentation software, and training certifications like CPTM or ATD are commonly utilized. Strong communication, leadership, and motivational skills help inspire team members and drive engagement. These skills are vital for ensuring that retail staff are well-equipped, motivated, and aligned with company standards, ultimately enhancing customer experience and sales performance.

What is the difference between Retail Training Manager vs Retail Store Supervisor?

AspectRetail Training ManagerRetail Store Supervisor
Primary FocusDeveloping and implementing training programs for staffOverseeing daily store operations and staff management
Required CredentialsHigh school diploma or equivalent; often a bachelor's degree in business or related fieldHigh school diploma or equivalent; experience in retail preferred
Work EnvironmentCorporate office or training centersRetail store floor
Industry UsageCommon in retail chains and large storesWidespread across retail stores of all sizes

The Retail Training Manager primarily focuses on staff development and training programs, working often in corporate settings. In contrast, the Retail Store Supervisor manages daily store operations and staff on the retail floor. While both roles require retail experience, the Training Manager emphasizes education and skill development, whereas the Supervisor concentrates on store performance and customer service.

What cities near Boca Raton, FL are hiring for Retail Training Manager jobs?

Cities near Boca Raton, FL with the most Retail Training Manager job openings:

Retail Training Manager jobs near you
Infographic showing various Retail Training Manager job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,483 per year, or $19.9 per hour.

Global Training Manager

The Results Companies

Fort Lauderdale, FL

Full-time

Re-posted 10 days ago

Job description

Company Description

Named the 2015 "Best Voice Excellence Company" in the Philippines by ICT International and Inc. Magazine's 5000 Fastest Growing companies in the U.S., The Results Companies is a successful Customer Experience leader on the move. Award winning solutions are the hallmark of Results' Partnership approach delivering innovative contact center outsourcing services for companies spanning all verticals including Healthcare, Travel & Entertainment, Telecommunications, Education, Financial Services, Retail Cable/MSO and Energy. With over 14,000 employees in 22 locations, Results is able to offer domestic, nearshore and farshore solutions. Driving success through Analytic Hiring, Real-Time Data Analytics, State-of-the-Art Technology and centered around Operational Excellence focused on Continuous Improvement ensures that every customer touch is delivered to the highest degree. Visit us at TheResultsCompanies.com and peruse our library of case studies and industry insights to learn more about why Results is one of the fastest growing Customer Experience companies in the world.

Job Description

Position Overview:

The Global Training Manager ensures Training needs supporting business and client requirements are consistently met. The Global Training Manager has direct communication lines with Account Executives and Vice President of Account Operations.

Essential Job Duties and Responsibilities:

  • Leads all training activities within the assigned sites and serves as the corporate subject matter expert for the line or lines of business assigned
  • Ensures Training needs are consistently met at all assigned sites
  • Supports the development and certification of Training Professionals by leading client- and corporate required training
  • Using Results standard processes and methodology, evaluates learning effectiveness within the classroom through a program of regular observation of Training Professionals and through reviewing their performance data
  • Ensures successful execution of Results' corporate standard programs including New Hire Orientation and Grad School at all assigned sites
  • Works collaboratively with Account Executives and Client Managers to ensure training material process and currency, communicate learning needs, develop and improve training products and processes
  • Provides reporting on training completion and performance
  • Attends regular team meetings as a member of the Training and Quality Organization, recommends improvements in processes and procedures
  • Conducts and attends regular meetings with site level training staff
  • Participates in client meetings and calibration sessions, monitors calls randomly to evaluate agent performance
  • Regularly visits assigned sites for live training observations, inspection and validation of performance and successful execution of training processes
  • Leads or participates in other efforts as assigned by the Director, Training and Quality
Qualifications

Position Requirements:

  • Bachelor's degree in Education and Training, Social Sciences, Organizational Behavior or related field. Extensive industry experience may be substituted for degree.
  • A minimum of three years successful and progressively responsible experience leading training organizations
  • Ability to work in a normal office environment
  • Highly developed skills in facilitating training
  • A well-developed understanding of Adult Learning Theories, generational strategies
  • Well-developed oral and written communication skills
  • Ability to lead teams and measure individual performance
  • Excellent consulting skills, (e.g., critical thinking, problem solving, decision making, and influencing
  • Superior written and verbal communication skills
  • Excellent judgment and problem solving skills
  • Excellent organization skills and ability to multi-task in a dynamic, fast paced environment
  • Ability to creatively use resources and adjust to changes quickly and professionally
  • Ability to work independently with minimal supervision, but also in a team environment
  • Strong computer and software skills; proficient in Microsoft Office: Word, Excel and PowerPoint
  • Strong attention to detail
  • Project Management skills
  • Experience with Learning Management Systems (LMS) and / or authoring tools is highly desired but not a requirement
  • Ability to travel, sometimes on short notice, up to 40% of time
  • Experience leading training programs across multiple locations is highly desired
Additional Information

Additional Information

Benefits include, but are not limited to:

  •        Health care benefits
  •        Bonus incentives
  •        Strong leadership
  •        Opportunities for advancement within our global organization
  •        Business Casual Dress Environment
  •        Fun and relaxed working environment
  •        Employee referral bonuses
  •        Paid training

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