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Retail Technology Jobs (NOW HIRING)

ODP International

Senior Manager, Retail Technology

Austin, TX · On-site

$107K - $147K/yr

Austin, TX 78729 The Senior Manager, Retail Technology leads the design, delivery, and support of software systems and supporting infrastructure that power retail operations -- e-commerce, point-of ...

Office Depot

Senior Manager, Retail Technology

Austin, TX · On-site

$107K - $147K/yr

Austin, TX 78729 The Senior Manager, Retail Technology leads the design, delivery, and support of software systems and supporting infrastructure that power retail operations - e-commerce, point-of ...

Bluemercury

Oracle Retail Tech Lead

Edina, MN · On-site

Proven ability to manage and govern technology vendor delivery across implementation and support lifecycles. * Expertise in managing production support, performance tuning, and Oracle Retail ...

Office Depot

Senior Manager, Retail Technology

Austin, TX · On-site

$140 - $190/hr

Austin, TX 78729 The Senior Manager, Retail Technology leads the design, delivery, and support of software systems and supporting infrastructure that power retail operations -- e-commerce, point-of ...

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How much do retail technology jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for retail technology in the United States is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $16.83 per hour, depending on experience, location, and employer.

What is retail technology?

A Retail Technology job focuses on implementing, managing, and optimizing technology solutions in retail environments. This includes point-of-sale (POS) systems, e-commerce platforms, inventory management, customer relationship management (CRM), and emerging technologies like AI and RFID. Professionals in this field work to enhance customer experiences, streamline operations, and drive sales through digital innovation. They may collaborate with IT, marketing, and operations teams to align technology with business goals.

What does a retail technology professional do?

Professionals in Retail Technology are responsible for maintaining and troubleshooting retail software and hardware systems, supporting store teams with technology issues, and coordinating system upgrades or rollouts. They often analyze sales and operational data to provide insights that improve store performance and streamline workflows. Collaboration is key—they regularly work with store managers, IT teams, and external vendors to ensure technology aligns with business goals. Balancing proactive maintenance with rapid response to technology issues is a constant part of the job.

What are the key skills and qualifications needed to thrive in retail technology?

To thrive in Retail Technology, you need expertise in retail systems, IT infrastructure, and data analysis, often supported by a degree in information technology, computer science, or a related field. Familiarity with point-of-sale (POS) systems, retail management software, enterprise resource planning (ERP), and certifications like CompTIA or ITIL are commonly expected. Strong problem-solving skills, customer focus, and effective communication help you excel in cross-functional team environments. These abilities are crucial for ensuring seamless technology operations that enhance customer experience and retail business efficiency.

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Retail Technology jobs near you
Infographic showing various Retail Technology job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $32,808 per year, or $15.8 per hour.

VP Omni-Channel Retail Technology

Les Schwab Tire Center

Bend, OR • On-site

Full-time

Re-posted 26 days ago

Les Schwab Tire Centers rating

6.6

Company rating: 6.6 out of 10

Based on 216 frontline employees who took The Breakroom Quiz

235th of 734 rated retailers

Job description

Job Description:
POSITION SUMMARY:
This executive will lead the technology strategy, product vision, and delivery of the platforms that power the end-to-end retail journey-from digital engagement and e-commerce through store operations, point-of-sale, customer loyalty, workforce enablement, and emerging omnichannel capabilities. This role will partner dynamically and cross-functionally with senior business leaders to scale the enterprise from more than 600 locations today to over 1,000 in the coming years.
The ideal candidate thinks first as a customer advocate, second as an operator, and third as a technologist. They are obsessed with understanding customer and associate needs, identifying friction in the experience, and leveraging technology to create simple, scalable, and differentiated solutions. The successful candidate will possess a rare combination of customer-centric thinking, operational discipline, business acumen, and technology leadership.
They will be expected to build and lead high-performing teams, and drive measurable business outcomes including, for example, improved customer conversion, and targeted returns on investments.
PRIMARY RESPONSIBILITIES/FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions/primary responsibilities.
Enterprise Leadership & Operating Model Co-Authorship
  • Partner Retail Operations leadership to redefine cross-functional collaboration, establish shared KPIs, and eliminate IT/Operations silos.
  • Own the comprehensive business case and capital allocation for major retail technology investments, translating tech spend directly into measurable P&L outcomes.
  • Drive enterprise prioritization and collaborate with change leadership to ensure major technology rollouts include strict field readiness, communication, and store-level training loops.

Customer & Store Associate Experience Optimization
  • Drive seamless omnichannel experiences spanning e-commerce, mobile applications, customer communications, and loyalty/CRM platforms.
  • Execute operational excellence by optimizing store associate micro-workflows, reducing transaction steps, and eliminating front-line system friction.
  • Align on and meet operational service level targets spanning stability, performance, support, and scalability.

Omnichannel Product Strategy & Experimentation
  • Establish a structured "sandbox" framework to safely pilot emerging technologies (e.g., automation, AI capabilities) in select stores using a fast-fail approach before enterprise scaling.
  • Transition technology teams from a feature-delivery mindset to a data-driven mindset, ensuring clear definitions of operational ROI.

Technology Delivery, Vendor Governance & Talent Development
  • Lead high-performing engineering, product management, and support teams to deliver reliable, secure, and highly scalable enterprise platforms.
  • Shape the external vendor ecosystem, determining when to build, buy, or partner, while managing risk and holding partners accountable to business outcomes.
  • Build leadership depth within the IT organization, actively mentoring future technical and product leaders to support long-term talent succession.

MINIMUM EDUCATION & SKILLS REQUIRED
Educational/Experience Requirements:
  • 15+ years of progressive leadership experience managing large-scale retail technology, digital, or omnichannel portfolios.
  • Proven track record of scaling technology organizations and architectures during periods of rapid, multi-location geographic growth (600+ locations).
  • Demonstrated success leading enterprise-scale digital transformation initiatives and modernizing legacy retail environments without creating operational discontinuity.

Required Technical Skills/Knowledge:
  • Deep functional knowledge of modern retail technology platforms, including Point of Sale (POS), customer journey orchestration, workforce enablement tools, inventory visibility systems, and CRM infrastructure.
  • Expert-level experience establishing contemporary product management, agile delivery, and customer-centered design disciplines within an engineering organization.

General Knowledge and Abilities:
  • Bilingual Leadership Capabilities: Exceptional ability to debate technical system architecture with engineers, and seamlessly translate those concepts into financial terms (gross margin, customer lifetime value) for executive and board-level discussions.
  • Strong business and financial acumen with an owner's mindset; highly comfortable using data to challenge conventional thinking and influence cross-functional peers who do not report to them.
  • A "Design Thinking" practitioner who prioritizes empathy for the end-user.

Physical Requirements:
  • Ability to sit, stand, and operate standard office equipment for extended periods.
  • Ability to travel frequently to retail store locations, corporate offices, and field operations to observe customer and associate interactions firsthand.

Work Environment:
  • Primary work performed within a professional corporate office environment.
  • Requires regular field exposure within active retail store environments to audit technical performance and workflow execution.

This job description is not all inclusive and is subject to change. Additional duties, responsibilities, and tasks may be assigned, as necessary. Employment remains "AT WILL" at all times.

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